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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sisense

    Score6.9 out of 10
    N/ASisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.N/A

    Twilio SendGrid

    Score6.6 out of 10
    N/ATwilio SendGrid Marketing Campaigns provides users with segmentation, campaign editing, and deliverability. According to the vendor, Twilio SendGrid Marketing Campaigns is trusted by over 80,000 customers globally, including Airbnb, Spotify and Uber. Twilio SendGrid Marketing Campaigns aims to help users by providing: MORE EFFICIENT EMAIL BUILDING The campaign building process is free from frustrating, rigid step-by-step wizards that slow users down. The vendor says…

    $15

    per month

    Pricing
    SisenseTwilio SendGrid
    Editions & Modules
    No answers on this topic
    Basic
    $15
    per month
    Advanced
    $60
    per month
    Free
    Free
    Offerings
    Pricing Offerings
    SisenseTwilio SendGrid
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    SisenseTwilio SendGrid
    Considered Both Products
    Sisense Ltd
    No answer on this topic
    Twilio
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    75%
    Would buy again
    15 Answers
    Delivers good value for the price
    No answers on this topic
    72%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    65%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    14 Answers
    Features
    SisenseTwilio SendGrid
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Sisense and Twilio SendGrid
    Feature
    Sisense
    9.7
    47 Ratings
    17% above category average
    Twilio SendGrid
    -
    Ratings
    Pixel Perfect reports10.037 Ratings00 Ratings
    Customizable dashboards10.047 Ratings00 Ratings
    Report Formatting Templates9.033 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Sisense and Twilio SendGrid
    Feature
    Sisense
    8.8
    47 Ratings
    9% above category average
    Twilio SendGrid
    -
    Ratings
    Drill-down analysis10.047 Ratings00 Ratings
    Formatting capabilities9.047 Ratings00 Ratings
    Integration with R or other statistical packages9.027 Ratings00 Ratings
    Report sharing and collaboration7.33 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Sisense and Twilio SendGrid
    Feature
    Sisense
    10.0
    46 Ratings
    20% above category average
    Twilio SendGrid
    -
    Ratings
    Publish to Web10.036 Ratings00 Ratings
    Publish to PDF10.046 Ratings00 Ratings
    Report Versioning10.024 Ratings00 Ratings
    Report Delivery Scheduling10.039 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Sisense and Twilio SendGrid
    Feature
    Sisense
    9.5
    45 Ratings
    17% above category average
    Twilio SendGrid
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.045 Ratings00 Ratings
    Location Analytics / Geographic Visualization9.042 Ratings00 Ratings
    Predictive Analytics9.029 Ratings00 Ratings
    Pattern Recognition and Data Mining10.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Sisense and Twilio SendGrid
    Feature
    Sisense
    10.0
    45 Ratings
    16% above category average
    Twilio SendGrid
    -
    Ratings
    Multi-User Support (named login)10.045 Ratings00 Ratings
    Role-Based Security Model10.044 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)10.045 Ratings00 Ratings
    Report-Level Access Control10.01 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Sisense and Twilio SendGrid
    Feature
    Sisense
    9.7
    40 Ratings
    22% above category average
    Twilio SendGrid
    -
    Ratings
    Responsive Design for Web Access10.040 Ratings00 Ratings
    Mobile Application10.025 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.034 Ratings00 Ratings
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Sisense and Twilio SendGrid
    Feature
    Sisense
    -
    Ratings
    Twilio SendGrid
    6.8
    50 Ratings
    16% below category average
    WYSIWYG email editor00 Ratings9.337 Ratings
    Dynamic content00 Ratings6.740 Ratings
    Ability to test dynamic content00 Ratings4.438 Ratings
    Landing pages00 Ratings8.024 Ratings
    A/B testing00 Ratings9.330 Ratings
    Mobile optimization00 Ratings8.938 Ratings
    Email deliverability reporting00 Ratings5.050 Ratings
    List management00 Ratings4.744 Ratings
    Triggered drip sequences00 Ratings4.624 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Sisense and Twilio SendGrid
    Feature
    Sisense
    -
    Ratings
    Twilio SendGrid
    6.1
    50 Ratings
    22% below category average
    Dashboards00 Ratings4.748 Ratings
    Standard reports00 Ratings5.148 Ratings
    Custom reports00 Ratings8.631 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Sisense and Twilio SendGrid
    Feature
    Sisense
    -
    Ratings
    Twilio SendGrid
    8.2
    12 Ratings
    1% above category average
    URL Validation00 Ratings7.911 Ratings
    Link Tracking00 Ratings7.512 Ratings
    Image Validation00 Ratings8.29 Ratings
    Inbox Display00 Ratings8.011 Ratings
    Email Accessibility Tools00 Ratings9.012 Ratings
    Spelling and Grammar Check00 Ratings8.19 Ratings
    Spam Testing00 Ratings8.111 Ratings
    Email Previews00 Ratings9.112 Ratings
    Best Alternatives
    SisenseTwilio SendGrid
    Small Businesses
    Cyfe
    Score4 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Campaign Monitor by Marigold
    Score9 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Emma by Marigold
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SisenseTwilio SendGrid
    Likelihood to Recommend
    10.0
    (58 ratings)
    4.7
    (61 ratings)
    Likelihood to Renew
    8.9
    (14 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (6 ratings)
    4.9
    (8 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (6 ratings)
    3.0
    (9 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.1
    (47 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (47 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SisenseTwilio SendGrid
    Likelihood to Recommend
    Sisense Ltd
    I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
    Incentivized
    Read full review
    Twilio
    If you're prepared to build out your whole staff UX, audience creation, email production, and analytics on your own using API, this tool may have that flexibility. If you require a sturdy drag and drop production tool, this tool has it but at the expense of a lot of other critical functionality. Out of the box analytics/reporting, is extremely limited. Complex queries, even something like pulling those who haven't engaged in email within a certain time period, is clunky. If you require any support at all, this is not the tool for you. I'm a deliverability consultant and have used many of the top email marketing tools and SendGrid has been extremely difficult for my team. I do not recommend it. Shiny and bright during sales, pretty disappointing thereafter.
    Read full review
    Pros
    Sisense Ltd
    • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
    • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
    • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
    Incentivized
    Read full review
    Twilio
    • Managing email lists / audiences is easy with features like groups and segments.
    • They provide pre-built email templates that are very easy to modify. It is also super easy to create new email templates with their drag-and-drop email builder.
    • Provides clear / easy-to-read analytics of email campaigns.
    • I can easily import large email contact lists all at once or add a user manually one-at-a-time, when needed.
    Incentivized
    Read full review
    Cons
    Sisense Ltd
    • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
    • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
    • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
    Read full review
    Twilio
    • Not necessarily their Email API but their email in general - they are currently in beta for automated email sequences but are still bare bones. Much more work is needed before it can be used mainstream and be able to convert everything to SendGrid.
    • Helping with warming up our dedicated IP for the best-sending score.
    • We seem to hit the promotions folder a decent amount (maybe the IP problem above) and even a lot of their emails hit my spam or promotions folder (whether they be transactional or marketing) which isn't a great sign when trusting an ESP.
    • Transactional email sequences would be a huge plus.
    • Now that Twilio owns SenGrid, having an integrated platform where you could see all our transactional emails together.
    • Better reporting and split reporting between transactional and marketing emails.
    Incentivized
    Read full review
    Likelihood to Renew
    Sisense Ltd
    I think the business and myself as a user has come to rely on SiSense as a dashboarding and quick ad-hoc reporting tool. I am hoping to integrate SiSense dashboards into more parts of the business in the future. We have reduced our report turn-around time for the most part from hours/days to minutes and in some cases almost the speed of thought. Reports are also easier on the eye and more easily distributed. I would also like to say that the support and professionalism from the SiSense team has been excellent.
    Read full review
    Twilio
    No answers on this topic
    Usability
    Sisense Ltd
    New V5 is ground floor of an exciting collection of possibilities. Weekly Sisense developers come up with new functionality that they share with us in their forums. The move to HTML5 has been pleasing in that widgets auto size themselves into appropriate forms in the board but everyone of them can be popped out to full page size to be looked at in more detail
    Read full review
    Twilio
    It is usable but needs improvement in overall user experience and ease of use. A new joinee/anyone new to the tool would need more tarining currently before he can use the platform seamlessly. The set-up to value realization time for Twilio SendGrid customers is generally high because of this concern.
    Incentivized
    Read full review
    Reliability and Availability
    Sisense Ltd
    There are very few situations when there is unexpected downtime. Mostly during development, new dashboard implementation and during upgrades. other then that there were very few crashes.
    Read full review
    Twilio
    No answers on this topic
    Performance
    Sisense Ltd
    SiSense is usually performing better then other solutions even if going for complex reports/dashboards(of course within reasonable frames). I haven't noticed any bad influence on other systems, usually if something happens it stays within SiSense.
    Read full review
    Twilio
    No answers on this topic
    Support Rating
    Sisense Ltd
    SiSense's support ninjas are very knowledgeable and are exceptionally responsive. So far, all of the issues we ran into were resolved within minimum time. My sense of dealing with the support staff at SiSense is that they are very focused on not just answering your immediate question, but also to delve into the cause of the matter.
    Read full review
    Twilio
    Twilio SendGrid Email API is everything we want it to be, and we have no reason to look for any other solution. Features and pricing match exactly what we need. As developers for SaaS products, Twilio SendGrid Email API provides a great service. I hope that they stay this way and don't inflate the service with too many marketing oriented features, because there are other tools for that and Twilio SendGrid Email API is a API for sending email first and foremost.
    Incentivized
    Read full review
    In-Person Training
    Sisense Ltd
    Easy and free training that allowed us quickly understand basics in SiSense and start using them. More advanced features requires some browsing through SiSense forums, but there is always support to help, and SiSense support is one of the best whith which I worked so far.
    Read full review
    Twilio
    No answers on this topic
    Online Training
    Sisense Ltd
    Many examples, videos and scenarios which you try on your own right away. This combined with in-person training gives you enough to utilize most of SiSense's power.
    Read full review
    Twilio
    No answers on this topic
    Implementation Rating
    Sisense Ltd
    Remember to migrate the plugins. The documentation however is pretty straight forward.
    Read full review
    Twilio
    No answers on this topic
    Alternatives Considered
    Sisense Ltd
    1) Easy to use, really, there is nothing too much to say. The set up is easy and not confusing. You can use it internally or externally.
    2) Customer Service, having spoken to various product reps from similar industry. Sisense rep provides you with the best support to get started, and it is really appreciated.
    Read full review
    Twilio
    Sendgrid has a lot of features that other providers have and a few more - like the dynamic template builder, which AWS SES doesn't have. We choose the provider based on the scenario of use and the provider we're using. If we're going to be making regular changes to a template, then we'd go with Sendgrid, as the changes will be easier to make and don't necessarily require developer intervention.
    Incentivized
    Read full review
    Scalability
    Sisense Ltd
    Product is quite easily scalable. The whole installation can be easily moved to stronger machine if needed.
    Read full review
    Twilio
    No answers on this topic
    Return on Investment
    Sisense Ltd
    • Report development time is reduced from 2~3 days to 2~3 hours.
    • Report querying time is improved from 0.5~10 mins to 2~30 seconds.
    • A 2-staff team delivers 10 times the BI output that we did on the old system.
    • We were able to deliver BI and data analysis for all business functions instead of a very limited group of users
    Read full review
    Twilio
    • As it was cheaper than the transactional service we previously used, it saved costs.
    • The API was relatively easy to work with so it helped us ship the service and test it quickly.
    • We still use the transactional email service, even though we recognize its limits as it meets our immediate needs.
    Incentivized
    Read full review
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