Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
per month per user
Sococo
Score 8.8 out of 10
N/A
Sococo is a remote collaboration tool with integrations with third-party applications such as Google Docs, Atlassian JIRA, and Box.
$14.99
per month per seat
Pricing
SlackSococo
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Sococo
$14.99 or $13.99 if paid annually
per month per seat
Sococo Unlimited
$24.99
per month per seat
Offerings
Pricing Offerings
SlackSococo
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.Sococo pricing plan includes a 10 seat minimum and 500 minutes per seat per month. Additional minutes price at $5 per 1,000 minutes. Sococo unlimited include a 100 seat minimum with unlimited minutes per seat per user.
More Pricing Information
Community Pulse
SlackSococo
Considered Both Products
Slack
Chose Slack
Sococo was much more of a "virtual office" with separate visual rooms where you could see people were talking or hanging out. Eventually the call quality and reliability ended up sinking Sococo for us as a company especially since it was a cost per user and we had many users …
Sococo
Chose Sococo
Sococo lacks the power of Slack for storing and searching old messages but I think Dlack is overkill in most situations. When using instant messages ad an alternative to a quick phone call who needs a record? Skype for Business is just awful for conference calls. You can't …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
SlackSococo
Project Management
Comparison of Project Management features of Product A and Product B
Slack
7.8
384 Ratings
1% below category average
Sococo
4.7
3 Ratings
50% below category average
Task Management7.7238 Ratings5.01 Ratings
Gantt Charts7.061 Ratings00 Ratings
Scheduling7.7196 Ratings5.01 Ratings
Workflow Automation7.8213 Ratings4.01 Ratings
Mobile Access9.2371 Ratings3.03 Ratings
Search8.2369 Ratings3.02 Ratings
Visual planning tools7.2142 Ratings8.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.6
394 Ratings
7% above category average
Sococo
5.3
5 Ratings
41% below category average
Chat9.6394 Ratings5.05 Ratings
Notifications8.9390 Ratings5.05 Ratings
Discussions9.1381 Ratings6.03 Ratings
Surveys8.2235 Ratings00 Ratings
Internal knowledgebase7.7235 Ratings5.02 Ratings
Integrates with GoToMeeting8.4111 Ratings5.01 Ratings
Integrates with Gmail and Google Hangouts8.5184 Ratings7.01 Ratings
Integrates with Outlook8.3122 Ratings4.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.4
368 Ratings
3% above category average
Sococo
4.6
2 Ratings
55% below category average
Versioning8.0171 Ratings6.01 Ratings
Video files8.4324 Ratings3.01 Ratings
Audio files8.4319 Ratings3.01 Ratings
Document collaboration8.1257 Ratings3.01 Ratings
Access control8.1237 Ratings5.01 Ratings
Advanced security features8.1199 Ratings6.01 Ratings
Integrates with Google Drive8.7213 Ratings5.01 Ratings
Device sync9.0258 Ratings6.02 Ratings
Best Alternatives
SlackSococo
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.6 out of 10
HCL Connections
HCL Connections
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackSococo
Likelihood to Recommend
9.3
(394 ratings)
1.0
(5 ratings)
Likelihood to Renew
9.4
(20 ratings)
-
(0 ratings)
Usability
9.8
(29 ratings)
7.0
(1 ratings)
Support Rating
1.0
(65 ratings)
6.0
(1 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
SlackSococo
Likelihood to Recommend
Salesforce
I think Slack works really well in office settings, or even for any group of people who need an easy way to communicate with each other through organized channels. It may not be the best for those who intend to use it as a social media type app, it is more geared towards business use.
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Social Communications Company
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
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Pros
Salesforce
  • Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
  • Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
  • Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
  • SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
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Social Communications Company
  • Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
  • Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
  • Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.
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Cons
Salesforce
  • The only thing I can think of is that it is easy to create too many channels. This has more to do with the team using Slack and less to do with Slack itself. maybe some direction on Slack's part on how best to utilize channels would be helpful.
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Social Communications Company
  • It would be great if it supported other major browsers. Not everyone has Chrome installed.
  • The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
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Likelihood to Renew
Salesforce
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
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Social Communications Company
No answers on this topic
Usability
Salesforce
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
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Social Communications Company
It was easy to use but still needs lots of improvement to collaborate with other tools
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Support Rating
Salesforce
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
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Social Communications Company
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.
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Implementation Rating
Salesforce
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
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Social Communications Company
No answers on this topic
Alternatives Considered
Salesforce
Slack is the superior offering for what we do and who we communicate with. The other programs offer basic features, but Slack continues to innovate and is business-first, which is very helpful for our small team. The feature set and integrations are better in Slack than other offerings we have evaluated
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Social Communications Company
I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.
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Return on Investment
Salesforce
  • We have a story when one guy mentioned in a our site group with tag @here about his wedding, he didnt know that @here works only for people who are online, so most of the people missed the message, slack is not the best place to update about the important things
  • Slack helps to solve and be updated if you have an internal problems and you want to know how the solving goes
Read full review
Social Communications Company
  • Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
  • It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.
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ScreenShots