Slack vs. Telegram

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Telegram
Score 8.9 out of 10
N/A
Telegram is an open source and free messaging app with a focus on speed and security. Telegram can be used on all devices at the same time — messages sync across any number of phones, tablets or computers. Telegram boasts over 500 million monthly active users and is one of the 10 most downloaded apps in the world.N/A
Pricing
SlackTelegram
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
SlackTelegram
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
SlackTelegram
Considered Both Products
Slack
Chose Slack
Slack is the first level of organization after Whatsapp/Telegram groups for teams. Slack is easier to adapt but more feature-limited and also more expensive than Discord. Slack is more well-suited for communication and less suited for task management than Trello. More focused …
Chose Slack
Slack is so much better in so many many ways! While Telegram is useful, it has a lot of bugs! Which is so very frustrating and confusing, especially when you're in a hurry to message someone. On the other hand, I have never experienced a single bug and error from Slack, which …
Chose Slack
Before Slack, I used to use Telegram and Whatsapp, but they both were also my personal platform to chat with friends and family. This mix between personal and professional life was very damaging because it felt like I was always working. Slack gave me the possibility to feel …
Chose Slack
I believe Slack is the most verstatile messenger, compared to software such as Skype, Facebook Messenger, Skype and Telegram.
All those are not great for big companies and are missing many tools such as document archiving and apps integrations.
Discord could maybe a nice …
Chose Slack
It's just an actual messaging soft ware to use, compard to other that can be underwhelming or just not useful when your company is growing, Slack keep unity and option for communication that caters anyone, depending on what they feel comfortable and with what type or works they …
Chose Slack
I have used Skype, which is far worse than Slack, in terms of speed and lag. Slack is very quick with nice notification and huddle sounds. You can find all the old messages, in contrary to Skype.
Chose Slack
It depends on the company size, if the company is small its better to use other messengers which are more lean and simple, slack in my opinion is very useful once you can use all of it's benefits as an integration with the other services which are very strong, we have …
Chose Slack
Slack is a faster tool for communication since everything is in-app. It syncs with all my devices, so I don't miss anything. Other platforms redirect, which slows down its performance. The accessibility of slack works for everyone in the community. Circle Community Platform
Telegram
Chose Telegram
Telegram's platform enables for the transfer of large files, making it an ideal medium for file sharing. I can transmit and
Chose Telegram
Telegram is more secure and more precise than WhatsApp. More flexible and more engagement is possible than WhatsApp.
Features
SlackTelegram
Project Management
Comparison of Project Management features of Product A and Product B
Slack
8.0
625 Ratings
3% above category average
Telegram
-
Ratings
Task Management7.8428 Ratings00 Ratings
Gantt Charts6.961 Ratings00 Ratings
Scheduling7.8361 Ratings00 Ratings
Workflow Automation8.1394 Ratings00 Ratings
Mobile Access9.4598 Ratings00 Ratings
Search8.3605 Ratings00 Ratings
Visual planning tools7.4273 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.8
633 Ratings
10% above category average
Telegram
-
Ratings
Chat9.6632 Ratings00 Ratings
Notifications8.9629 Ratings00 Ratings
Discussions9.3617 Ratings00 Ratings
Surveys8.2410 Ratings00 Ratings
Internal knowledgebase7.8409 Ratings00 Ratings
Integrates with GoToMeeting8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
Integrates with Outlook8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.5
600 Ratings
6% above category average
Telegram
-
Ratings
Versioning8.2324 Ratings00 Ratings
Video files8.3538 Ratings00 Ratings
Audio files8.5525 Ratings00 Ratings
Document collaboration8.0426 Ratings00 Ratings
Access control8.3409 Ratings00 Ratings
Advanced security features8.3360 Ratings00 Ratings
Integrates with Google Drive9.0211 Ratings00 Ratings
Device sync9.0452 Ratings00 Ratings
Best Alternatives
SlackTelegram
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
PanTerra Networks
PanTerra Networks
Score 8.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
PanTerra Networks
PanTerra Networks
Score 8.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
WhatsApp Business
WhatsApp Business
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackTelegram
Likelihood to Recommend
9.2
(630 ratings)
9.9
(8 ratings)
Likelihood to Renew
10.0
(25 ratings)
-
(0 ratings)
Usability
9.0
(248 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.9
(68 ratings)
-
(0 ratings)
Implementation Rating
8.8
(5 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
9.0
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
SlackTelegram
Likelihood to Recommend
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
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Open Source
Telegram has been very well suited for family video calls and conversations where detailed and private information is being shared. Video calling is fantastic and I'm so thrilled that they added group video calls now! The video quality is also so good that I've been able to use it to make virtual portrait sessions happen. I just don't use this for sending out formal contracts and things like that. I feel like email still needs to be used for those scenarios, but any client that just wants a secure way of communicating with me about their private family matters...this is THE app to use!
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Pros
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
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Open Source
  • Easy to use and user friendly
  • Collaborating application
  • File sharing
  • Audio and video calling feature
  • Instant messaging
  • Channel and group formation
  • Data security
Read full review
Cons
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
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Open Source
  • It is so safe to use that many users can share anything, including private pictures of anyone, even nudity as well. That is horribly disgusting.
  • They should restrict those users who run nudity in the Telegram groups and community.
  • Otherwise, I don't have any problem[s with] Telegram. I am a very satisfied user of Telegram.
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Likelihood to Renew
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
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Open Source
No answers on this topic
Usability
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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Open Source
No answers on this topic
Reliability and Availability
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Open Source
No answers on this topic
Performance
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Open Source
No answers on this topic
Support Rating
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Open Source
No answers on this topic
Implementation Rating
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Open Source
No answers on this topic
Alternatives Considered
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Open Source
I used WhatsApp Business but it's limited. I can add only 250+/- members to the WhatsApp group. But in Telegram, it's 200000. So this is a big opportunity to promote my event. Telegram has much more user data privacy and company transparency than Signal. I am using both but telegram for vas communication
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Return on Investment
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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Open Source
  • Easy spread of information and updates among customers.
  • Easier and faster communication among colleagues.
  • Groups may accumulate a huge number of people.
Read full review
ScreenShots