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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Slack

    Score9 out of 10
    N/ASlack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…

    $8.75

    per month per user

    Trakstar Learn

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Trakstar Learn (formerly Mindflash) is an online training platform. Users can create courses, add quizzes and track results. Users can upload external content and access the platform via mobile devices. It also provides user management and reporting for internal and external training and scaling purposes.

    $149

    per month

    Pricing
    SlackTrakstar Learn
    Editions & Modules
    Free
    $0
    Pro
    $7.25*
    per month per user
    Business+
    $12.50*
    per month per user
    Enterprise
    Contact Sales
    Basic
    249/mo
    Advanced
    599/mo
    500 trainees
    Pro
    1,199/mo
    1000 trainees
    Enterprise
    Call for details
    Unlimited
    Offerings
    Pricing Offerings
    SlackTrakstar Learn
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.—
    More Pricing Information
    Community Pulse
    SlackTrakstar Learn
    Considered Both Products
    Salesforce
    No answer on this topic
    Mitratech
    Chose Trakstar Learn
    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training …
    Incentivized
    Key User Insights
    Would buy again
    97%
    Would buy again
    503 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    426 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    510 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    295 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    330 Answers
    No answers on this topic
    Features
    SlackTrakstar Learn
    Project Management
    Comparison of Project Management features of Slack and Trakstar Learn
    Feature
    Slack
    7.9
    628 Ratings
    2% above category average
    Trakstar Learn
    -
    Ratings
    Task Management7.6430 Ratings00 Ratings
    Gantt Charts6.961 Ratings00 Ratings
    Scheduling7.8363 Ratings00 Ratings
    Workflow Automation8.0396 Ratings00 Ratings
    Mobile Access9.4601 Ratings00 Ratings
    Search8.2608 Ratings00 Ratings
    Visual planning tools7.3275 Ratings00 Ratings
    Communication
    Comparison of Communication features of Slack and Trakstar Learn
    Feature
    Slack
    8.7
    636 Ratings
    9% above category average
    Trakstar Learn
    -
    Ratings
    Chat9.6635 Ratings00 Ratings
    Notifications8.7632 Ratings00 Ratings
    Discussions9.2620 Ratings00 Ratings
    Surveys8.1413 Ratings00 Ratings
    Internal knowledgebase7.8412 Ratings00 Ratings
    Integrates with GoToMeeting8.9110 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
    Integrates with Outlook8.9120 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Slack and Trakstar Learn
    Feature
    Slack
    8.4
    603 Ratings
    4% above category average
    Trakstar Learn
    -
    Ratings
    Versioning8.2326 Ratings00 Ratings
    Video files8.2541 Ratings00 Ratings
    Audio files8.4527 Ratings00 Ratings
    Document collaboration7.9429 Ratings00 Ratings
    Access control8.3411 Ratings00 Ratings
    Advanced security features8.3362 Ratings00 Ratings
    Integrates with Google Drive9.0211 Ratings00 Ratings
    Device sync9.0455 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of Slack and Trakstar Learn
    Feature
    Slack
    -
    Ratings
    Trakstar Learn
    9.3
    4 Ratings
    12% above category average
    Course authoring00 Ratings10.04 Ratings
    Course catalog or library00 Ratings10.04 Ratings
    Player/Portal00 Ratings9.04 Ratings
    Learning content00 Ratings9.03 Ratings
    Mobile friendly00 Ratings5.03 Ratings
    Progress tracking & certifications00 Ratings10.04 Ratings
    Assignments00 Ratings10.04 Ratings
    Compliance management00 Ratings10.02 Ratings
    Learning administration00 Ratings10.04 Ratings
    Learning reporting & analytics00 Ratings10.04 Ratings
    Best Alternatives
    SlackTrakstar Learn
    Small Businesses
    Flock
    Score9.5 out of 10
    Tovuti LMS
    Score6.7 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    iSpring LMS
    Score9.6 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SlackTrakstar Learn
    Likelihood to Recommend
    9.1
    (639 ratings)
    10.0
    (13 ratings)
    Likelihood to Renew
    10.0
    (25 ratings)
    10.0
    (5 ratings)
    Usability
    9.0
    (255 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (68 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.9
    (5 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.7
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SlackTrakstar Learn
    Likelihood to Recommend
    Salesforce
    Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
    Read full review
    Mitratech
    We use Mindflash for a lot of our internal training needs, and it is very versatile to accomplish your needs in training employees in a variety of different areas. I've never tried to use it for external needs, but I feel like the software at the advanced level wouldn't suit that need very well at all. At the Pro level, you get a lot more flexibility, but the cost is prohibitive for the size of our company.
    Incentivized
    Read full review
    Pros
    Salesforce
    • Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
    • Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
    • Global search is effective when I forget which group a particular message was in.
    Read full review
    Mitratech
    • Mindflash is very clean and user-friendly. Very easy for learners to navigate and understand.
    • Mindflash’s reporting tool is unmatched. You can pull any type of report you could want or need.
    • Customer service is top-notch. From our Sales Executive to our CSM, all the way up to the VP, our experience has been amazing.
    Incentivized
    Read full review
    Cons
    Salesforce
    • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
    • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
    • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
    Incentivized
    Read full review
    Mitratech
    • Integration with Salesforce using professional level software. Mindflash's limited integration to only work with the higher level of Salesforce product.
    • More brand customization for multiple product line trainings.
    • Communication of trainers using Mindflash and sales team. We have multiple trainers sending invitations for training with no way for them to communicate with our sales team when a person has completed training.
    Read full review
    Likelihood to Renew
    Salesforce
    To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
    Incentivized
    Read full review
    Mitratech
    The number of people using Mindflash is only going to rise and we need a system that remains easy to use for everyone involved. [update] This is especially vital now that we've lost head count in critical departments. Getting all of our training and Safety objectives met would be impossible without Mindflash.
    Read full review
    Usability
    Salesforce
    Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
    Incentivized
    Read full review
    Mitratech
    The interface is just so simple to understand. It's clean and efficient. We showed Mindflash off to the Safety group, who are not computer gurus and they were beyong excited to use it.
    Read full review
    Reliability and Availability
    Salesforce
    Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Performance
    Salesforce
    Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
    Incentivized
    Read full review
    Mitratech
    No answers on this topic
    Support Rating
    Salesforce
    Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
    Incentivized
    Read full review
    Mitratech
    Any problems or questions we have had with Mindflash have been handled promptly and effectively. I normally use the online chat option but have had to correspond with them through email and phone as well. We have never had an issue languish for weeks or months with Mindflash. They either fix the problem or let you know that the software isn't capable to handle the need at that point.
    Incentivized
    Read full review
    Implementation Rating
    Salesforce
    I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
    Incentivized
    Read full review
    Mitratech
    If you're going to develop a short course to demo the product internally, don't bother avoiding your own topics. Mindflash rolls whatever content you create during the trial into your production environment when you decide to buy. The time taken to go from not having a system to being live with Mindflash is virtually instant. What you'll be wanting for is time to develop content and people to test it out.
    Read full review
    Alternatives Considered
    Salesforce
    I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
    One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
    Incentivized
    Read full review
    Mitratech
    This is an alternate software that we have looked into, right now we don't have the need for the increased flexibility that Lesson.ly provides with learning from your mobile or tablet. We haven't seen a lot of those things as particularly useful for our current training methods, but we see the quality to be similar.
    Incentivized
    Read full review
    Return on Investment
    Salesforce
    • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
    • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
    Incentivized
    Read full review
    Mitratech
    • Mindflash has had a positive impact on our business because it allows us to train more new users with less effort, and ensure that trainees have access to the course materials for a period of time after they have started using our software to do their daily jobs. Review of the course materials allows them to get answers to common questions without having to submit requests to our support team, thereby reducing the administrative burden on our resources.
    Incentivized
    Read full review
    ScreenShots

    Trakstar Learn Screenshots

    Screenshot of Trainer home - Get key information on how a program is doing with real-time graphs on the new Trainer Home. From here, viewers can dive into the details on users, courses and series using the convenient and persistent left navigation bar.Screenshot of Personalize the view - On every grid, the settings cog can be used to select the columns to view. This will be the new view even when logging in from a different computer. To maximize the content, collapse the left navigation bar to reveal just the icons.Screenshot of Filters - Advanced filters on users, courses, series and catalogs help get to just the list of items to focus on.Change, reset or keep these filters while moving across items.Screenshot of Bulk Actions - Once the list is filtered down to just the trainees to focus on, a couple of clicks a couple of clicks are required to take actions like setting a new deadline, reminding or dropping users.Screenshot of Export - Extract the whole list or the filtered list of trainees to Excel for further analysis.Screenshot of Trainer Photo - Take a photo in Mindflash and use it as a trainer photo.