Capture for Jira, from SmartBear vs. Webex Meetings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Capture for Jira
Score 8.2 out of 10
N/A
Capture for Jira is a collaborative testing tool allowing teams to provide annotated visual feedback directly to Jira. From marketing content to validating application functionality, Capture for Jira is designed to be accessible for any team. It was developed by Zephyr and became part of the SmartBear portfolio in the 2018 acquisition.N/A
Webex Meetings
Score 8.3 out of 10
N/A
Webex Meetings is a video conferencing platform with built-in AI and machine learning capabilities to eliminate tasks from users’ plates. It supports team meetings, webinars, online training, real-time technical support, and conference calling.
$12
per month
Pricing
Capture for Jira, from SmartBearWebex Meetings
Editions & Modules
No answers on this topic
Basic
$0.00
user/month
Meet Plan
$13.50
user/month
Call Plan
$17.00
user/month
Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
Capture for JiraWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing available by monthly or annual subscription, with discounts available for annual commitments.
More Pricing Information
Community Pulse
Capture for Jira, from SmartBearWebex Meetings
Top Pros
Top Cons

No answers on this topic

Features
Capture for Jira, from SmartBearWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Capture for Jira, from SmartBear
8.3
1 Ratings
5% above category average
Webex Meetings
-
Ratings
Task Management8.01 Ratings00 Ratings
Mobile Access8.01 Ratings00 Ratings
Search7.01 Ratings00 Ratings
Visual planning tools10.01 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Capture for Jira, from SmartBear
8.0
1 Ratings
1% above category average
Webex Meetings
-
Ratings
Discussions8.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Capture for Jira, from SmartBear
7.7
1 Ratings
5% below category average
Webex Meetings
-
Ratings
Document collaboration7.01 Ratings00 Ratings
Access control8.01 Ratings00 Ratings
Advanced security features8.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Webex Meetings
8.4
671 Ratings
5% above category average
High quality audio00 Ratings8.9669 Ratings
High quality video00 Ratings8.7661 Ratings
Low bandwidth requirements00 Ratings7.6635 Ratings
Mobile support00 Ratings8.4604 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Webex Meetings
8.7
663 Ratings
7% above category average
Desktop sharing00 Ratings8.9661 Ratings
Whiteboards00 Ratings8.5572 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Webex Meetings
8.6
669 Ratings
5% above category average
Calendar integration00 Ratings8.6633 Ratings
Meeting initiation00 Ratings8.7662 Ratings
Integrates with social media00 Ratings8.1248 Ratings
Record meetings / events00 Ratings8.8631 Ratings
Slideshows00 Ratings8.8575 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Webex Meetings
8.5
641 Ratings
1% above category average
Live chat00 Ratings8.7626 Ratings
Audience polling00 Ratings8.5552 Ratings
Q&A00 Ratings8.5556 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Capture for Jira, from SmartBear
-
Ratings
Webex Meetings
8.7
632 Ratings
4% above category average
User authentication00 Ratings8.8592 Ratings
Participant roles & permissions00 Ratings8.8617 Ratings
Confidential attendee list00 Ratings8.6339 Ratings
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Capture for Jira, from SmartBearWebex Meetings
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Score 8.5 out of 10
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User Ratings
Capture for Jira, from SmartBearWebex Meetings
Likelihood to Recommend
8.0
(1 ratings)
8.7
(676 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(42 ratings)
Usability
-
(0 ratings)
8.6
(99 ratings)
Availability
-
(0 ratings)
9.0
(452 ratings)
Performance
-
(0 ratings)
8.6
(427 ratings)
Support Rating
-
(0 ratings)
8.0
(148 ratings)
In-Person Training
-
(0 ratings)
8.6
(2 ratings)
Online Training
-
(0 ratings)
7.8
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(19 ratings)
Configurability
-
(0 ratings)
9.0
(6 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
8.6
(5 ratings)
Product Scalability
-
(0 ratings)
8.9
(422 ratings)
Professional Services
-
(0 ratings)
9.0
(9 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(6 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(7 ratings)
User Testimonials
Capture for Jira, from SmartBearWebex Meetings
Likelihood to Recommend
SmartBear
The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
Read full review
Cisco
Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
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Pros
SmartBear
  • Documentation
  • Directions
  • Ease of use
Read full review
Cisco
  • On boarding process is so strong and the application itself is easy to use.
  • The camera on or off function works great and I find it very easy to mute and unmute myself so calls are quiet when needed.
  • I like the fact that it connects easily and over different time zones and I can add as many people as I can to the meeting as possible at one time without breaking up.
Read full review
Cons
SmartBear
  • Licensing
  • Some documentation topics
  • More drawing options
Read full review
Cisco
  • At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth.
  • Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason.
  • Hard to navigate attendees while presenting yourself.
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Likelihood to Renew
SmartBear
No answers on this topic
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
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Usability
SmartBear
No answers on this topic
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
SmartBear
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
SmartBear
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
SmartBear
No answers on this topic
Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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Implementation Rating
SmartBear
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
SmartBear
Capture for Jira was just the right-sized application we needed to make our Jira implementation more productive and effective. We didn't want to migrate from Jira, so this was the right choice to build upon the infrastructure we already had. It was the best option without pouring more money into another solution.
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Cisco
Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
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Contract Terms and Pricing Model
SmartBear
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
SmartBear
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
SmartBear
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Return on Investment
SmartBear
  • Efficient
  • Bit expensive
  • Flexible
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
ScreenShots