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SmartRecruiters, now part of SAP SuccessFactors vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A

    Kronos Workforce Dimensions / UKG Dimensions (discontinued)

    Score6.9 out of 10
    N/AKronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase.N/A
    Pricing
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.—
    More Pricing Information
    Community Pulse
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Considered Both Products
    SAP
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    100%
    Would buy again
    32 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    23 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    94%
    Happy with the feature set
    30 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    71%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    60%
    Implementation went as expected
    18 Answers
    Features
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SmartRecruiters, now part of SAP SuccessFactors and Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    Kronos Workforce Dimensions / UKG Dimensions (discontinued)
    -
    Ratings
    Job Requisition Management9.8109 Ratings00 Ratings
    Company Website Posting9.9114 Ratings00 Ratings
    Publish to Social Media7.5112 Ratings00 Ratings
    Job Search Site Posting8.0116 Ratings00 Ratings
    Customized Application Form9.7104 Ratings00 Ratings
    Resume Management5.6119 Ratings00 Ratings
    Duplicate Candidate Prevention9.6114 Ratings00 Ratings
    Candidate Search8.1122 Ratings00 Ratings
    Applicant Tracking9.9126 Ratings00 Ratings
    Collaboration9.6117 Ratings00 Ratings
    Task Creation and Delegation9.997 Ratings00 Ratings
    Email Templates9.7114 Ratings00 Ratings
    User Permissions9.7109 Ratings00 Ratings
    Notifications and Alerts9.9119 Ratings00 Ratings
    Reporting1.7105 Ratings00 Ratings
    Best Alternatives
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Small Businesses
    Crelate
    Score9.1 out of 10
    Deputy
    Score8.6 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Harri
    Score6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    7.9
    (129 ratings)
    7.1
    (32 ratings)
    Likelihood to Renew
    6.0
    (15 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (12 ratings)
    6.9
    (2 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (10 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    7.1
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SmartRecruiters, now part of SAP SuccessFactorsKronos Workforce Dimensions / UKG Dimensions (discontinued)
    Likelihood to Recommend
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions will work well with a company size of [fewer] than 10,000 employees. Once you hit over 10K, you start to notice that batch jobs will time out, clocks will perform slower or become unresponsive requiring manual restarts and the employee demographic will take hours to complete. Will the vendor has on their roadmap to increase the performance of the product, it is not at that point.
    Incentivized
    Read full review
    Pros
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Discontinued Products
    • rule analysis- the rule analysis in this product is much cleaner and easy to follow compared to WFC
    • The level of granularity on FAPs is very helpful for configuring access compared to other platforms
    • UI is very easy to follow and intuitive
    Incentivized
    Read full review
    Cons
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Discontinued Products
    • You got to have a solution for employees with multiple jobs
    • Need to allow customers to easily access your integration technology
    • Your business structure is too restrictive and making the application far less flexible
    • Your professional service team needs a lot of improvement, especially in the execution part
    • Need to have a proven and working interface for business structure automation.
    Incentivized
    Read full review
    Likelihood to Renew
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions is very user-friendly from an employee and supervisor standpoint. It is very robust on an admin level and can get complicated; however, you can do so many things with it that is outweighs the complexity. The security for UKG Dimensions needs to be revamped however. It is very cumbersome and not user-friendly.
    Incentivized
    Read full review
    Reliability and Availability
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
    Read full review
    Discontinued Products
    • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
    • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
    • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
    Incentivized
    Read full review
    In-Person Training
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Implementation Rating
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
    Read full review
    Discontinued Products
    UKG Dimensions provides an enterprise-wide integrated suite for timekeeping, staff scheduling, and clocks. We were an existing Workforce Central customer for timekeeping only and were interested in providing holistic experience between staff scheduling and timekeeping. In addition, [UKG] Dimensions established a great foundation for transitioning our organization from departmental focused scheduling solutions to enterprise.
    Incentivized
    Read full review
    Scalability
    SAP
    No explanation really, just a great product.
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
    Read full review
    Discontinued Products
    • It is neutral. We enjoy having somewhat of a seamless system between HR, PR, and timekeeping.
    • When a person uses the Reset Password link, the system sends the user an email with a link to set their password. Then when the person logs in with their new password, the system forces the user to change their password a second time. This second password change is unnecessary and creates confusion.
    Incentivized
    Read full review
    ScreenShots

    Kronos Workforce Dimensions / UKG Dimensions (discontinued) Screenshots

    Screenshot of Home Screen Overtime Data ViewScreenshot of Home Screen Overtime Data ViewScreenshot of Control Center Recommendations