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SmartRecruiters, now part of SAP SuccessFactors vs. YourCause

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SmartRecruiters, now part of SAP SuccessFactors

    Score8.4 out of 10
    N/ASmartRecruiters was acquired by SAP in late 2025, and its functionality will be integrated into SAP SuccessFactors HCM. Check out the Sap SuccessFactors HCM listing for the latest updates.N/A

    YourCause

    Score10 out of 10
    N/AYourCause is a SaaS-based platform that is a fully hosted and managed solution used to engage employees in volunteering, giving, and sustainability initiatives, along with helping grants administrators manage corporate and foundation philanthropic programs.N/A
    Pricing
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe software subscription is determined by the number of a company's full time employees. There is a one time cost to set up software, including customizations, integrations, data migration and training.Product pricing varies based on company needs and employee size.
    More Pricing Information
    Community Pulse
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Considered Both Products
    SAP
    No answer on this topic
    Blackbaud
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    16 Answers
    No answers on this topic
    Features
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SmartRecruiters, now part of SAP SuccessFactors and YourCause
    Feature
    SmartRecruiters, now part of SAP SuccessFactors
    8.6
    127 Ratings
    8% above category average
    YourCause
    -
    Ratings
    Job Requisition Management9.8109 Ratings00 Ratings
    Company Website Posting9.9114 Ratings00 Ratings
    Publish to Social Media7.5112 Ratings00 Ratings
    Job Search Site Posting8.0116 Ratings00 Ratings
    Customized Application Form9.7104 Ratings00 Ratings
    Resume Management5.6119 Ratings00 Ratings
    Duplicate Candidate Prevention9.6114 Ratings00 Ratings
    Candidate Search8.1122 Ratings00 Ratings
    Applicant Tracking9.9126 Ratings00 Ratings
    Collaboration9.6117 Ratings00 Ratings
    Task Creation and Delegation9.997 Ratings00 Ratings
    Email Templates9.7114 Ratings00 Ratings
    User Permissions9.7109 Ratings00 Ratings
    Notifications and Alerts9.9119 Ratings00 Ratings
    Reporting1.7105 Ratings00 Ratings
    Best Alternatives
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Small Businesses
    Crelate
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    No answers on this topic
    Enterprises
    JobDiva
    Score8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Likelihood to Recommend
    7.9
    (129 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    6.0
    (15 ratings)
    7.8
    (5 ratings)
    Usability
    9.1
    (12 ratings)
    9.0
    (15 ratings)
    Availability
    9.0
    (1 ratings)
    7.5
    (2 ratings)
    Performance
    10.0
    (1 ratings)
    5.0
    (2 ratings)
    Support Rating
    9.0
    (10 ratings)
    7.3
    (14 ratings)
    Online Training
    -
    (0 ratings)
    7.1
    (3 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    5.5
    (14 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (2 ratings)
    Ease of integration
    7.1
    (12 ratings)
    6.5
    (2 ratings)
    Product Scalability
    9.0
    (1 ratings)
    6.5
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    6.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.5
    (2 ratings)
    User Testimonials
    SmartRecruiters, now part of SAP SuccessFactorsYourCause
    Likelihood to Recommend
    SAP
    SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other
    Incentivized
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    Blackbaud
    In my experience I feel YourCause is well suited for: Companies that need to manage multiple corporate giving, volunteering, and grant making programs, etc. on one platform. For companies looking for an easy and effective way of vetting non-profit organizations. Those organization focused on employee engagement and looking to measure employee participation and using data to share impact and storytelling. Company platform super users or platform admins looking to influence new products and ideas as early adopters.
    Incentivized
    Read full review
    Pros
    SAP
    • Job Referrals - can easily refer others to a job posting and view the status
    • Job Postings - can easily search for job openings and read job description and criteria
    • Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is
    Incentivized
    Read full review
    Blackbaud
    • The Engagement Element functionality is flexible and user-friendly.
    • The IRS database integration is a great feature when employees are able to choose any charity in the U.S.
    • It is very helpful to see your total community impact (volunteering and giving) on one page.
    • Our dedicated account manager is great - very responsive and proactive.
    • Integration with Workday.
    Incentivized
    Read full review
    Cons
    SAP
    • Settings page can be difficult to navigate & find what you're looking for
    • Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
    • The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.
    Incentivized
    Read full review
    Blackbaud
    • There is not a blogging feature, it would be great to have that as an innovative feature in the future. Many firms are lookign at new ways to always share their stories, story tell, and allow their employees to share their volunteer and charitable giving passions.
    • It would be very beneficial if external NPOs could create events within CSRconnect on the compamy's behalf. This would help drive volunteerism and the administrative burden.
    • There are a lot of steps to "Give" to an NPO and also request a company match.
    • There are no generic toolkits to help onboard new companies to show them how to set up different features i.e. playbook. There is not a guide that outlines the different tools and functions, etc.
    Incentivized
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    Likelihood to Renew
    SAP
    I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.
    Incentivized
    Read full review
    Blackbaud
    We have thoroughly enjoyed our relationship with CSRconnect and YourCause/Blackbaud thus far.
    Incentivized
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    Usability
    SAP
    I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.
    Incentivized
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    Blackbaud
    The usability of CSRconnect is light years ahead of our last program and we are so thankful for this. Some of our employees get intimidated by using the computer so it is helpful when the site is user-friendly and welcoming for our employees. They are also easily able to find events in the portal.
    Incentivized
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    Reliability and Availability
    SAP
    Rarely is there an issue and if the product is down, it typically is restored quickly.
    Read full review
    Blackbaud
    It is available when needed. It can be very slow at times.
    Incentivized
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    Performance
    SAP
    I have no complaints about performance. The system works virtually flawless.
    Read full review
    Blackbaud
    We do have issues with having to reload pages when we are working on reports or engagement tiles. If we dont reload something the information that we have been working to input in to the site or the reports do not save. This can be frustrating when we are on time constraints
    Incentivized
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    Support Rating
    SAP
    Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.
    Incentivized
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    Blackbaud
    The implementation process was a bit rocky but ended up okay. The account manager is new and still learning himself so many of our questions are answered with "let me look into that and get back to you". He absolutely gets back to us and is very nice but not always very knowledgeable which can get frustrating.
    Incentivized
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    In-Person Training
    SAP
    Quick and easy to learn.
    Incentivized
    Read full review
    Blackbaud
    No answers on this topic
    Online Training
    SAP
    No answers on this topic
    Blackbaud
    It was a little challenging doing training on line i think in person may have been a little easier. we also did training before we had access to certain things so when the time came to use that training we had questions that came up that were not apart of the initial training.
    Incentivized
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    Implementation Rating
    SAP
    It really was a painless and easy process to switch to SmartRecruiters.
    Read full review
    Blackbaud
    I wasn't involved in the decision to go with Your Cause but I came on as the implementation was happening. It was clunky at best but that was mostly due to our previous account rep not being in a role that suited his talents along with YC being new and us being a very large global company with lots of IT/HR challenges
    Incentivized
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    Alternatives Considered
    SAP
    I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.
    Incentivized
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    Blackbaud
    When we chose YourCause it was because of the access to data and the fact that their CSR and Grant platforms "spoke" to each other. Also YourCause seemed to be more forward thinking and innovative. The fact that YourCause platform supported giving with so many countries/languages was impressive as we were expanding. Their platform for the end user was also significantly more advanced, easy to use and modern than others.
    Incentivized
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    Scalability
    SAP
    No explanation really, just a great product.
    Read full review
    Blackbaud
    It has worked for our large company fine.
    Incentivized
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    Return on Investment
    SAP
    • In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.
    Incentivized
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    Blackbaud
    • We have been able to more accurately track global volunteerism.
    • Having an online platform for employees to organize their team volunteer projects has been wonderful. They are either doing more of them (we are so busy) or they were always doing all these activities but we are just finally aware of them because there is a platform to use now.
    • Reporting is not as flexible nor robust as we need it. Still doing many manual steps to get the data how we need it.
    Incentivized
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    ScreenShots

    YourCause Screenshots

    Screenshot of CSRconnect is an Employee Engagement Platform for enterprise clients of all sizes, providing a hosted solution for a broad array of corporate community involvement programs and clients are able to manage and report the depth of their social impact and overall employee engagement.Screenshot of Grants ManagementScreenshot of NPO Portal - Free management of donated funds and volunteer information.