SmartSuite vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 5.9 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Zoho Projects
Score 8.4 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$4
per user/per month if billed annually
Pricing
SmartSuiteZoho Projects
Editions & Modules
No answers on this topic
Premium
$4
per user/per month if billed annually
Enterprise
$9
per user/per month if billed annually
Offerings
Pricing Offerings
SmartSuiteZoho Projects
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
SmartSuiteZoho Projects
Top Pros
Top Cons
Features
SmartSuiteZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
4.4
19 Ratings
52% below category average
Zoho Projects
8.6
18 Ratings
13% above category average
Task Management4.919 Ratings8.718 Ratings
Resource Management4.718 Ratings8.617 Ratings
Gantt Charts4.415 Ratings9.715 Ratings
Scheduling4.617 Ratings8.616 Ratings
Workflow Automation4.718 Ratings8.013 Ratings
Team Collaboration4.919 Ratings9.918 Ratings
Support for Agile Methodology4.919 Ratings6.35 Ratings
Support for Waterfall Methodology1.01 Ratings8.610 Ratings
Document Management4.818 Ratings9.714 Ratings
Email integration4.718 Ratings9.914 Ratings
Mobile Access4.718 Ratings8.417 Ratings
Timesheet Tracking4.415 Ratings8.917 Ratings
Change request and Case Management4.617 Ratings6.96 Ratings
Budget and Expense Management4.516 Ratings8.713 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
3.3
16 Ratings
77% below category average
Zoho Projects
7.3
11 Ratings
2% below category average
Quotes/estimates4.415 Ratings5.55 Ratings
Invoicing1.01 Ratings8.611 Ratings
Project & financial reporting4.315 Ratings6.55 Ratings
Integration with accounting software3.610 Ratings8.711 Ratings
Best Alternatives
SmartSuiteZoho Projects
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteZoho Projects
Likelihood to Recommend
4.9
(19 ratings)
8.8
(22 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.9
(3 ratings)
Usability
1.4
(2 ratings)
5.6
(4 ratings)
Availability
-
(0 ratings)
9.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
1.4
(2 ratings)
7.4
(9 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
1.4
(2 ratings)
8.0
(1 ratings)
User Testimonials
SmartSuiteZoho Projects
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Zoho
My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
Read full review
Zoho
  • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
  • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
  • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
  • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Zoho
  • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
  • Reporting is not integrated - its a fairly expensive add-on.
  • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
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Likelihood to Renew
SmartSuite
I have a great expereance
Read full review
Zoho
I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
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Usability
SmartSuite
This is beta software without support. Nobody works at this company.
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Zoho
Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
SmartSuite
No answers on this topic
Zoho
Has not been down to my knowledge.
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Performance
SmartSuite
No answers on this topic
Zoho
Speed meets my expectations.
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
Read full review
Zoho
Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Implementation Rating
SmartSuite
That's easy. Just try
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Zoho
No answers on this topic
Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Zoho
Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Zoho
  • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
  • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
  • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
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ScreenShots

SmartSuite Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.