TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    SurveyMonkey Apply

    Score5.1 out of 10
    N/ASurveyMonkey Apply (formerly FluidReview) is designed to track grant and scholarship applications and emphasizes the organization of applications and tools to support their careful review, as well as a customizable workflow to ease the work of applicants, and a customizable dashboard to provide total visibility and sense of control for administrators.N/A
    Pricing
    SnapSurveysSurveyMonkey Apply
    Editions & Modules
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    No answers on this topic
    Offerings
    Pricing Offerings
    SnapSurveysSurveyMonkey Apply
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SnapSurveysSurveyMonkey Apply
    Considered Both Products
    Snap Surveys
    No answer on this topic
    SurveyMonkey, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    77%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    85%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    80%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    9 Answers
    Features
    SnapSurveysSurveyMonkey Apply
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    SurveyMonkey Apply
    -
    Ratings
    Survey templates8.02 Ratings00 Ratings
    Themes8.02 Ratings00 Ratings
    Custom logo/branding8.02 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    SurveyMonkey Apply
    -
    Ratings
    Changes to live survey8.02 Ratings00 Ratings
    Question design help8.02 Ratings00 Ratings
    Multiple question types8.02 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    SurveyMonkey Apply
    -
    Ratings
    Survey logic flexibility8.02 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    SurveyMonkey Apply
    -
    Ratings
    Response tracking8.02 Ratings00 Ratings
    Data export8.02 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Analytics8.02 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    SurveyMonkey Apply
    -
    Ratings
    Access controls8.02 Ratings00 Ratings
    Compliance8.02 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SnapSurveys and SurveyMonkey Apply
    Feature
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    SurveyMonkey Apply
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Best Alternatives
    SnapSurveysSurveyMonkey Apply
    Small Businesses
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SnapSurveysSurveyMonkey Apply
    Likelihood to Recommend
    8.0
    (8 ratings)
    7.8
    (14 ratings)
    Likelihood to Renew
    9.3
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SnapSurveysSurveyMonkey Apply
    Likelihood to Recommend
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    SurveyMonkey, Inc
    If you are looking for a software that let's you create online forms seamlessly and also minimizes your company's work flow then this is the correct way to go. It has allowed us to get accurate response and also has helped us save enough time compared to when we're still using other softwares.
    Incentivized
    Read full review
    Pros
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    • SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
    • The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
    • The application system also has a lot of flexibility, making it easy to customize your applications as needed.
    Incentivized
    Read full review
    Cons
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    SurveyMonkey, Inc
    • An average administration may not have the technical capabilities to adapt and shape it for themselves. While SurveyMonkey Apply has an option for tech support for a price, it is not something always easy for the admin.
    • There is no way to cross reference users by Social Security Number or other identifier. In other words, a single applicant with multiple email addresses could potentially apply and receive benefits as the users are tied to email address not email address and SSN.
    Incentivized
    Read full review
    Likelihood to Renew
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Usability
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    No answers on this topic
    Alternatives Considered
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    SurveyMonkey, Inc
    We think that Submittable is the top platform available and will continue to use it for our clients. The start-to-finish platform makes our workflow smarter and more efficient, leading to better decisions and bigger impact. We are always looking for new programs and when we landed on Submittable, we were sold.
    Incentivized
    Read full review
    Return on Investment
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    SurveyMonkey, Inc
    • Positive Impact: allowed us to move to a more virtual office, just in time for COVID's forcing all to work from home/remotely.
    • Negative Impact: made it much harder to capture all data we need to merge with all applicants since organization created.
    Incentivized
    Read full review
    ScreenShots