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SolarWinds NetFlow Traffic Analyzer (NTA) vs. Sysomos, now part of Meltwater

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds NetFlow Traffic Analyzer (NTA)

    Score8.5 out of 10
    N/ASolarWinds Netflow Traffic Analyzer is a network monitoring tool within the broader SolarWinds ecosystem. It includes core traffic monitoring features, as well as customizable traffic reports and alerts.N/A

    Sysomos, now part of Meltwater

    Score9.5 out of 10
    N/ASysomos was a social media listening and marketing solution for content discovery, planning, publishing, moderation, and analytics. Sysomos was acquired by Meltwater, and is no longer available, but the features of the former Sysomos are now part of the Meltwater platform.

    $1,000

    per month

    Pricing
    SolarWinds NetFlow Traffic Analyzer (NTA)Sysomos, now part of Meltwater
    Editions & Modules
    No answers on this topic
    Sysomos
    $1,000.00
    per month
    Offerings
    Pricing Offerings
    SolarWinds NetFlow Traffic Analyzer (NTA)Sysomos, now part of Meltwater
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds NetFlow Traffic Analyzer (NTA)Sysomos, now part of Meltwater
    Considered Both Products
    SolarWinds
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    42 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    37 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    42 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    37 Answers
    No answers on this topic
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    Darktrace
    Score8.3 out of 10
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    Score8.3 out of 10
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    Score9.4 out of 10
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    User Ratings
    SolarWinds NetFlow Traffic Analyzer (NTA)Sysomos, now part of Meltwater
    Likelihood to Recommend
    9.0
    (62 ratings)
    7.0
    (46 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    6.8
    (28 ratings)
    Usability
    10.0
    (11 ratings)
    9.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (5 ratings)
    Support Rating
    8.0
    (49 ratings)
    2.0
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    9.6
    (2 ratings)
    Online Training
    8.2
    (1 ratings)
    8.0
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (8 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SolarWinds NetFlow Traffic Analyzer (NTA)Sysomos, now part of Meltwater
    Likelihood to Recommend
    SolarWinds
    We use and depend on it for status state of our network gear, switches and routers. It does an excellent job of getting you the details you need to confirm all devices and products are working at the level needed. At times, it does tend to flag network switch ports and/or switches themselves as exceeding their rated capacity when frequently it was a quick blip of high traffic due to downloads, or uploads causing the max'ing of the device. Again, you can adjust the settings but then you adjust it too high and miss real activity. It can become nuisance alerting when you tend to then ignore
    Incentivized
    Read full review
    Discontinued Products
    Sysomos Expion is best suited, in my opinion, to offices where either you have only one moderator/manager OR where multiple users plan to manage a specific channel. Without live updates, it gets far too complicated for multiple users to manage the exact same workload
    Incentivized
    Read full review
    Pros
    SolarWinds
    • The level of customization possible with Network Bandwidth Analyzer is very valuable. Rather than being stuck with a "one-size-fits-all" presentation, an administrator can easily create customized views, reports, and alerts so that users can have a more tailored view of the data provided by Network Bandwidth Analyzer. This has the effect of making the tool more attractive to the end user.
    • The NetFlow Traffic Analyzer piece of Network Bandwidth Analyzer provides the details on bandwidth usage on the network. More than knowing how much bandwidth is being used, one is provided with detailed information on how that bandwidth is being used. This provides invaluable information for capacity planning and even certain forensic tasks faced by the network engineer.
    • The ability to produce network maps provides an easy way to create an attractive and functional NOC/SOC view of the entire network. Both technician and the occasional passerby can quickly determine if there are issues to be addressed. The ability to customize a map with background images and custom icons and stencils can make these maps really pop.
    Incentivized
    Read full review
    Discontinued Products
    • Ad-hoc research. During planning phase of a campaign it is a helpful tool to understand the marketplace, key influencers and topics that engage a target demographic.
    • Post-event hashtag analysis. Rapid generation of reporting on efficacy of a campaign, key voices, topics that resonated, viral reach and more.
    • User interface. Friendly and accessible enough to minimize training needs and enable decentralized access, though we have found some hand-holding is still required to get the most out of the platform.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The ability to intuitively and quickly serve up specified information up to a dashboard for general “public” consumption, that cycles through several pages of information.
    • The ability to intuitively set up alerting on bandwidth levels, instead of having to dig through all types of alerts available to find the one needed.
    • Provide a pricing model based on different support levels: if I want only available update installations, don’t make me pay the same amount as those wanting full support.
    Incentivized
    Read full review
    Discontinued Products
    • It does not provide a visual for volume over time.
    • The visuals aren't excellent, and would require an export to create better looking graphics.
    • The interface isn't intuitive and sometimes requires clicking around to find things that seem like they should be under a different title.
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    No answers on this topic
    Discontinued Products
    There are two differentiating features that Sysomos MAP has that the competitor tools I have experienced (Radian6, Meltwater Buzz) did not: user-friendly Boolean queries for searches and near-real-time results. The former is important because, of course, your results are only as good as your search/campaign. With Sysomos, once you master Boolean queries (which isn't terribly difficult) you're set for creating any kind of listening report. I strongly prefer this to the "campaign creator" forms that other services provide. Second, Sysomos MAP returns results almost immediately - like a Google search. So if you get your results and see that you need to tweak your query - no big deal. Or if you have a last-minute request for a client - not an issue. Meltwater can take up to 48 hours for a search to fully populate. This is a major issue if you get your full set of results back and see that you need to adjust the query; you're looking at another two days of wait time. A long wait on results can also prove problematic in agency settings where clients or prospective clients often need results with a quick turnaround.
    Read full review
    Usability
    SolarWinds
    As far as rating for usability is concerned I would give 10/10 as NTA is very easy to use. All you need to do is install that module and ask network Team to configure the Netflow towards Server IP. [The] rest is pre-configured and reports are pre-built. Moment you receive the flows from Network all you will have is information about traffic.
    Incentivized
    Read full review
    Discontinued Products
    The product is very easy to use. The platform is visual and data is easy to read. Boolean construction can sometimes be difficult, but the boolean constructor tool is helpful for boolean beginners. For more experienced boolean constructors, the boolean display at the top is very helpful in identifying where there may be holes in the construction
    Read full review
    Reliability and Availability
    SolarWinds
    No answers on this topic
    Discontinued Products
    Not really an availability issue, but concurrency licensing rules mean that only one user can be logged in at a time.
    Read full review
    Performance
    SolarWinds
    No answers on this topic
    Discontinued Products
    This has not been an issue. It is actually beating TweetDeck when we are tagged within a post that TweetDeck is monitoring.
    Read full review
    Support Rating
    SolarWinds
    I know we could probably pay for it, but it would be nice if we could get to a tier 2 technician faster. Spending a couple of hours on the phone with the level 1 technician, when we have already tried the troubleshooting they are walking us through, is just a waste of time.
    Incentivized
    Read full review
    Discontinued Products
    Unfortunately, we have not had a great experience with customer support from Klear. In the sales process, they were very responsive and helpful, but when onboarded, it definitely changed. We are based in the US and our customer service rep is based in Israel, meaning our work hours barely overlap. Oftentimes we're waiting 24+ hours for a response, and when it's a time-sensitive issue (like the platform not pulling in Instagram Story data) we want it to be resolved as quickly as possible. Klear also has a chat feature for more immediate help, but we've experienced a similar situation there where it takes 12+ hours to get a response and it's usually from our customer service rep. Our rep is very nice, but also doesn't seem very knowledgeable about the platform, and usually can't provide an immediate answer to a question we ask and has to "check with her team."
    Incentivized
    Read full review
    Online Training
    SolarWinds
    The training offered by SolarWinds is some of the best out there. They have several different videos that go into great detail from initial setup to advanced configurations. In addition to the view at your own pace video, they also have live training for customers that focus on a single product and you can ask questions with the folks who develop the software. I have had good success with their live sessions and getting questions answered.
    Incentivized
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    Discontinued Products
    We had a kick-off training with the whole team where they walked us through the functionality. This was a pretty effective and comprehensive training.
    Read full review
    Implementation Rating
    SolarWinds
    No answers on this topic
    Discontinued Products
    Implementation was so easy I dont even remember it!
    Incentivized
    Read full review
    Alternatives Considered
    SolarWinds
    SolarWinds NetFlow Traffic Analyzer compared to Wireshark and PRTG Network Monitor beats it by just the simple interface. Though all are manual setup, NTA takes it a step further with graphs and reports that analyze the data for you. In comparing to Extrahop from a bandwidth comparison, Extrahop wins but Extrahop is a lot more than just a bandwidth monitoring and cost.
    Incentivized
    Read full review
    Discontinued Products
    We've used Sprout Social & Hootsuite in the past -- and they all stack up pretty evenly. Sysomos has the same features as Sprout or Hootsuite, except their reports and analytics are a little more detailed. Hootsuite has a better social media management software and dashboard though
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Be prepared to answer lots of questions. When people see the data in NTA they are going to want to know why App A is talking to App B. Be ready to explain!
    • Hand the keys to the NTA kingdom to the network team. They will thank you. Everyone wants to have friends on the network team, right?
    • Be prepared to invest in some significant compute and storage performance to keep up with your NTA monitoring
    • Running the latest firmware for your network gear is (often) required to take advantage of all the flow-monitoring. You upgrade regularly, right??
    Incentivized
    Read full review
    Discontinued Products
    • Lowered costs and overhead when Expion got introduced as we now use one centralized solution for all of our social media work
    • We can finally calculate ROI with ease and understand our campaign performance through proper tracking and analytics
    • Competition tracking was never easier
    Incentivized
    Read full review
    ScreenShots

    Sysomos, now part of Meltwater Screenshots

    Screenshot of TOP CONTENT: See the best performing content from all your social media channels in one view plus compare it against your competitors’ pages.Screenshot of FAN MODERATION: Sysomos Expion makes it easy to know who to speak to, when to engage in conversation and can even be integrated with customer care centers.Screenshot of PUBLISH: Easily plan, schedule and publish content from a simple drag-and-drop calendar with workflow that’s easy to track and review.Screenshot of OPTIMIZE PAID ADS: Optimize paid ads with smarter analytics and trending triggers so you can better understand how organic and paid content are working together.Screenshot of DYNAMIC DASHBOARDS: Powerful marketing analytics shows that it’s not just about creating a report or crunching some numbers - but about telling a story.  You’ll discover patterns, breakouts, and trends in real time to capitalize on opportunities.