Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Spike
Score 4.0 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Webex Meetings
Score 8.7 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
SpikeWebex Meetings
Editions & Modules
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
SpikeWebex Meetings
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
SpikeWebex Meetings
Features
SpikeWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Spike
8.9
3 Ratings
13% above category average
Webex Meetings
-
Ratings
Task Management9.03 Ratings00 Ratings
Gantt Charts9.03 Ratings00 Ratings
Scheduling9.03 Ratings00 Ratings
Workflow Automation9.52 Ratings00 Ratings
Mobile Access7.63 Ratings00 Ratings
Search8.63 Ratings00 Ratings
Visual planning tools9.52 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Spike
8.5
3 Ratings
6% above category average
Webex Meetings
-
Ratings
Chat10.03 Ratings00 Ratings
Notifications10.03 Ratings00 Ratings
Discussions8.03 Ratings00 Ratings
Surveys7.52 Ratings00 Ratings
Internal knowledgebase8.52 Ratings00 Ratings
Integrates with GoToMeeting6.52 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.52 Ratings00 Ratings
Integrates with Outlook8.73 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Spike
8.5
3 Ratings
6% above category average
Webex Meetings
-
Ratings
Versioning8.73 Ratings00 Ratings
Video files8.33 Ratings00 Ratings
Audio files9.03 Ratings00 Ratings
Document collaboration8.73 Ratings00 Ratings
Access control9.02 Ratings00 Ratings
Advanced security features8.73 Ratings00 Ratings
Integrates with Google Drive8.02 Ratings00 Ratings
Device sync8.03 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Spike
-
Ratings
Webex Meetings
8.6
840 Ratings
8% above category average
High quality audio00 Ratings9.0834 Ratings
High quality video00 Ratings9.0826 Ratings
Low bandwidth requirements00 Ratings8.0795 Ratings
Mobile support00 Ratings8.5758 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Spike
-
Ratings
Webex Meetings
8.5
826 Ratings
7% above category average
Desktop sharing00 Ratings8.8824 Ratings
Whiteboards00 Ratings8.2718 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Spike
-
Ratings
Webex Meetings
8.6
834 Ratings
5% above category average
Calendar integration00 Ratings8.6791 Ratings
Meeting initiation00 Ratings8.5820 Ratings
Integrates with social media00 Ratings8.4347 Ratings
Record meetings / events00 Ratings8.9778 Ratings
Slideshows00 Ratings8.7704 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Spike
-
Ratings
Webex Meetings
8.7
789 Ratings
8% above category average
Live chat00 Ratings8.8767 Ratings
Audience polling00 Ratings8.9679 Ratings
Q&A00 Ratings8.5688 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Spike
-
Ratings
Webex Meetings
8.8
783 Ratings
9% above category average
User authentication00 Ratings8.8736 Ratings
Participant roles & permissions00 Ratings8.8762 Ratings
Confidential attendee list00 Ratings8.9471 Ratings
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SpikeWebex Meetings
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Troop Messenger
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JioMeet
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HCL Connections
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Score 9.0 out of 10
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Score 8.5 out of 10
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User Ratings
SpikeWebex Meetings
Likelihood to Recommend
9.3
(3 ratings)
8.8
(842 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(56 ratings)
Usability
-
(0 ratings)
7.5
(110 ratings)
Availability
-
(0 ratings)
7.4
(438 ratings)
Performance
-
(0 ratings)
9.6
(413 ratings)
Support Rating
-
(0 ratings)
9.3
(113 ratings)
In-Person Training
-
(0 ratings)
8.8
(6 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
9.2
(19 ratings)
Configurability
-
(0 ratings)
8.8
(12 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.7
(8 ratings)
Product Scalability
-
(0 ratings)
9.6
(409 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
9.3
(10 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(11 ratings)
User Testimonials
SpikeWebex Meetings
Likelihood to Recommend
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
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Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
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Pros
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
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Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
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Cons
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
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Likelihood to Renew
Spike
No answers on this topic
Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
Read full review
Usability
Spike
No answers on this topic
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
Spike
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
Spike
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
Spike
No answers on this topic
Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
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In-Person Training
Spike
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
Spike
No answers on this topic
Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
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Implementation Rating
Spike
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
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Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
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Contract Terms and Pricing Model
Spike
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
Spike
No answers on this topic
Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
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Professional Services
Spike
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
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Return on Investment
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots