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Acuity Scheduling, a Squarespace company vs. Zoho Calendar

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Acuity Scheduling, a Squarespace company

    Score8.3 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Zoho Calendar

    Score7 out of 10
    N/AZoho Calendar is an online business calendar designed to make scheduling easy. It can be used to stay on top of a schedule, or to share scheduled events with peers.N/A
    Pricing
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Editions & Modules
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Considered Both Products
    Squarespace
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    26 Answers
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    26 Answers
    94%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    27 Answers
    88%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    24 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Small Businesses
    Square Appointments
    Score10 out of 10
    Google Calendar
    Score9.2 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Google Calendar
    Score9.2 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Google Calendar
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Likelihood to Recommend
    9.3
    (48 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    9.3
    (3 ratings)
    9.0
    (1 ratings)
    Usability
    9.5
    (9 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.7
    (16 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Acuity Scheduling, a Squarespace companyZoho Calendar
    Likelihood to Recommend
    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
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    Zoho
    It is good for office use for keeping track of meetings and various important events. It is very nice to share a calendar with the whole team and the whole team has access to it, everyone can modify and update events. Furthermore, it is less appropriate when you use it on mobile, and it also cannot record the meetings.
    Incentivized
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    Pros
    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
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    Zoho
    • I can see that Zoho Calendar allows for multiple tab use which seemed to be a rare and useful function to have.
    • I like how the search function is advanced and you can put specific info to find what you require.
    • I like the visual freedom the app gives in terms of the day, month, and workdays, 2-month views, and selecting colours as well, etc.
    Incentivized
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    Cons
    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
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    Zoho
    • It needs better software integration for use with other services and programs
    • It needs a better source code so that it doesn't crash or lock up as often
    • It should incorporate better customer service for dealing with the issues it creates.
    Incentivized
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    Likelihood to Renew
    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
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    Zoho
    I subscribe to Zoho One so I use many of the modules that come with that single subscription. I've had intermittent issues with scheduled Zoho Meetings through Zoho CRM not appearing in my Zoho Calendar. Zoho has been working on the issue but it will be fixed for a while and then I'll miss a meeting because it wasn't appearing.
    Incentivized
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    Usability
    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
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    Zoho
    Since there are lots of preference options, it can be a little confusing when setting up. It does integrate with other calendars where you can choose one or two way syncing which is helpful if you keep separate personal and work calendars. You can set your start day of the week which for me I have it set to Monday. There are also time zone options which are great but still a bit confusing to me.
    Incentivized
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    Support Rating
    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
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    Zoho
    Support has been excellent. As always, they are quickly responsive, and I feel they genuinely wish to address and fix any issues. It's unfortunate that my issues with meetings created in Zoho CRM don't always appear in my Zoho Calendar. While they mostly appear, my confidence level on any given week that I can see what is on my schedule is decidedly lacking.
    Incentivized
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    Alternatives Considered
    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
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    Zoho
    Zoho calendar allows us to schedule, manage and track your appointment, meetings, birthdays, and other important dates. And also collaborate, share and publish your daily activities. Zoho Calendar also provides you to make it more creative by changing the themes. Event reminders are also available on Zoho Calendar, so we can be reminded either via email or through a pop-up about appointments, dates, milestones, and events. Reminders can pop up as early as 30 days before an event.
    Incentivized
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    Return on Investment
    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
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    Zoho
    • Once the meeting is created on the Zoho calendar, you don't need to remind invitees to join the meeting at a particular time or day. Zoho calendar does that for you.
    • If any invitees are unable to join the meeting, they can ask for a different time prior to that meeting.
    • Sometimes if many meetings are in the pipeline then there can be overlap.
    Incentivized
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    ScreenShots

    Zoho Calendar Screenshots

    Screenshot of A bird's eye view of your scheduleScreenshot of Click on a grid, add your event, and get goingScreenshot of Skip the steps, one click is all it takesScreenshot of Book resources in advance for a smooth meetingScreenshot of Know what's available and what's not