TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Starmind

    Score8 out of 10
    N/AStarmind in Zurich offers their knowledge sharing platform, featuring augmented Intelligence allowing team members, or employees across departments and offices, to tap into the collective human intelligence in an organization, in real-time.N/A

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Pricing
    StarmindWebex App
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Offerings
    Pricing Offerings
    StarmindWebex App
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    StarmindWebex App
    Considered Both Products
    Starmind
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    600 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    523 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    606 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    No answers on this topic
    95%
    Implementation went as expected
    440 Answers
    Features
    StarmindWebex App
    Project Management
    Comparison of Project Management features of Starmind and Webex App
    Feature
    Starmind
    -
    Ratings
    Webex App
    8.3
    639 Ratings
    8% above category average
    Task Management00 Ratings8.0362 Ratings
    Gantt Charts00 Ratings7.5173 Ratings
    Scheduling00 Ratings8.7501 Ratings
    Workflow Automation00 Ratings8.5244 Ratings
    Mobile Access00 Ratings8.9601 Ratings
    Search00 Ratings8.4513 Ratings
    Visual planning tools00 Ratings8.5278 Ratings
    Communication
    Comparison of Communication features of Starmind and Webex App
    Feature
    Starmind
    -
    Ratings
    Webex App
    7.8
    681 Ratings
    2% below category average
    Chat00 Ratings9.1671 Ratings
    Notifications00 Ratings8.6662 Ratings
    Discussions00 Ratings8.6613 Ratings
    Surveys00 Ratings8.3350 Ratings
    Internal knowledgebase00 Ratings8.3307 Ratings
    Integrates with GoToMeeting00 Ratings8.3152 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings2.1175 Ratings
    Integrates with Outlook00 Ratings8.8381 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Starmind and Webex App
    Feature
    Starmind
    -
    Ratings
    Webex App
    8.1
    591 Ratings
    1% above category average
    Versioning00 Ratings8.1362 Ratings
    Video files00 Ratings8.6512 Ratings
    Audio files00 Ratings8.7511 Ratings
    Document collaboration00 Ratings8.4474 Ratings
    Access control00 Ratings8.4376 Ratings
    Advanced security features00 Ratings8.7390 Ratings
    Integrates with Google Drive00 Ratings5.2171 Ratings
    Device sync00 Ratings8.5365 Ratings
    Best Alternatives
    StarmindWebex App
    Small Businesses
    Slite
    Score5.8 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Bloomfire
    Score8.4 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    StarmindWebex App
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.7
    (748 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.3
    (34 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (393 ratings)
    Availability
    -
    (0 ratings)
    9.4
    (13 ratings)
    Performance
    -
    (0 ratings)
    7.8
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (396 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.1
    (16 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (15 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (12 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (12 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.4
    (11 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.7
    (13 ratings)
    User Testimonials
    StarmindWebex App
    Likelihood to Recommend
    Starmind
    Shared knowledge is essential to widely distribute knowledge among the various sectors of the company. Knowledge is power and we have discovered this with Starmind, where we are all capable of solving different problems without the need to work in a certain sector or not.
    Incentivized
    Read full review
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Pros
    Starmind
    • Anonymous requests, with fast and totally efficient results, which is amazing, most of the time he finds the person trained to solve certain problems.
    • The search system has filters that help us prioritize what we are really looking for, in this way the search is much more efficient.
    • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
    Incentivized
    Read full review
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Cons
    Starmind
    • Collaborative tools undoubtedly help us to solve communication problems, streamline work processes and achieve work success in carrying out our projects.
    • I'm still not familiar with its interface in a comfortable way. It seems to me that there are functions whose potential can be exploited more but they are not visual, instead there are many others that can get in the way a little in the daily use of the platform.
    Incentivized
    Read full review
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Likelihood to Renew
    Starmind
    No answers on this topic
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Usability
    Starmind
    No answers on this topic
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
    Read full review
    Reliability and Availability
    Starmind
    No answers on this topic
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
    Read full review
    Performance
    Starmind
    No answers on this topic
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
    Read full review
    Support Rating
    Starmind
    No answers on this topic
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
    Read full review
    In-Person Training
    Starmind
    No answers on this topic
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
    Read full review
    Online Training
    Starmind
    No answers on this topic
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
    Read full review
    Implementation Rating
    Starmind
    No answers on this topic
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
    Read full review
    Alternatives Considered
    Starmind
    Bloomfire is an excellent tool, it provides multiple similar features, these platforms being intelligent in the search for shared knowledge, however, Starmind seems to me to have better search options and interaction actions between users.
    Incentivized
    Read full review
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
    Read full review
    Scalability
    Starmind
    No answers on this topic
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
    Read full review
    Return on Investment
    Starmind
    • The effective search for the right person to attend specific commercial projects has allowed us to hit the target, since we are exploiting the potential of each of the company's personnel regardless of the department to which they belong, we diversify, learn and adapt to changes, in favor of always achieving the proposed objectives and achieving better performance and work efficiency.
    Incentivized
    Read full review
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    ScreenShots

    Starmind Screenshots

    Screenshot of Starmind Knowledge Wheel