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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SurveyMonkey

    Score8.1 out of 10
    N/ASurveyMonkey provides free, customizable surveys, and a suite of paid, back-end programs that include data analysis, sample selection, bias elimination, and data representation tools. SurveyMonkey also offers large-scale, enterprise options for companies interested in data analysis, brand management, and consumer focused marketing.

    $99

    per month

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Pricing
    SurveyMonkeyTrueContext
    Editions & Modules
    Team Advantage
    $25
    per month (billed annually) per user (starting at 3 users)
    Team Premier
    $75
    per month (billed annually) per user (starting at 3 users)
    Standard Monthly
    $99
    per month
    Individual Plan - Advantage Annual
    $468
    per year
    Individual Plan - Premier Annual
    $1,428
    per year
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    Offerings
    Pricing Offerings
    SurveyMonkeyTrueContext
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SurveyMonkeyTrueContext
    Considered Both Products
    SurveyMonkey, Inc
    No answer on this topic
    TrueContext Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    34 Answers
    No answers on this topic
    Delivers good value for the price
    81%
    Delivers good value for the price
    30 Answers
    No answers on this topic
    Happy with the feature set
    84%
    Happy with the feature set
    36 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    28 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    31 Answers
    No answers on this topic
    Features
    SurveyMonkeyTrueContext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    7.2
    76 Ratings
    11% below category average
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Survey templates8.075 Ratings00 Ratings
    Themes7.367 Ratings00 Ratings
    Custom logo/branding6.367 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    7.6
    78 Ratings
    11% below category average
    TrueContext
    9.0
    1 Ratings
    5% above category average
    Changes to live survey7.062 Ratings9.01 Ratings
    Question design help6.872 Ratings9.01 Ratings
    Multiple question types9.078 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    7.3
    72 Ratings
    14% below category average
    TrueContext
    9.0
    1 Ratings
    7% above category average
    Survey logic flexibility7.372 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    7.1
    78 Ratings
    13% below category average
    TrueContext
    9.0
    1 Ratings
    10% above category average
    Response tracking7.577 Ratings9.01 Ratings
    Data export6.374 Ratings9.01 Ratings
    Standard reports8.077 Ratings9.01 Ratings
    Custom reports6.864 Ratings9.01 Ratings
    Analytics7.065 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    8.3
    67 Ratings
    4% below category average
    TrueContext
    9.0
    1 Ratings
    4% above category average
    Access controls8.067 Ratings9.01 Ratings
    Compliance8.558 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SurveyMonkey and TrueContext
    Feature
    SurveyMonkey
    7.5
    48 Ratings
    7% below category average
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Vendor-offered crowdsourcing7.332 Ratings00 Ratings
    Respondent restrictions7.846 Ratings9.01 Ratings
    Best Alternatives
    SurveyMonkeyTrueContext
    Small Businesses
    Jotform
    Score8.5 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SurveyMonkeyTrueContext
    Likelihood to Recommend
    8.7
    (111 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    9.0
    (26 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (41 ratings)
    10.0
    (2 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    6.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (35 ratings)
    8.7
    (3 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    SurveyMonkeyTrueContext
    Likelihood to Recommend
    SurveyMonkey, Inc
    SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.
    Incentivized
    Read full review
    TrueContext Corporation
    Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
    Incentivized
    Read full review
    Pros
    SurveyMonkey, Inc
    • Keeps identifiable information anonymous.
    • Being able to close the survey at a set time without having to remember to do so.
    • Takes the guess work out of response collecting.
    • Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
    • An array of survey options and questions.
    • An all around great product that meets multiple needs.
    • Can have multiple collectors for the same survey to included manual input.
    Read full review
    TrueContext Corporation
    • Conditional logic
    • Linking to data sources
    • Integration to Salesforce and ServiceMax
    Incentivized
    Read full review
    Cons
    SurveyMonkey, Inc
    • I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
    • Embedding the surveys into a webpage, like WordPress is not as seamless as other services.
    Incentivized
    Read full review
    TrueContext Corporation
    • Limitations to form formatting
    • Need more data source integrations
    • All of the different components need to synchronize automatically and more often.
    Incentivized
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    Likelihood to Renew
    SurveyMonkey, Inc
    Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.
    Read full review
    TrueContext Corporation
    No answers on this topic
    Usability
    SurveyMonkey, Inc
    It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.
    Incentivized
    Read full review
    TrueContext Corporation
    As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
    Incentivized
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    Performance
    SurveyMonkey, Inc
    still to many limitations for more complex surveys --skips, filtered questions, etc.
    Read full review
    TrueContext Corporation
    No answers on this topic
    Support Rating
    SurveyMonkey, Inc
    I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.
    Incentivized
    Read full review
    TrueContext Corporation
    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Incentivized
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    Implementation Rating
    SurveyMonkey, Inc
    Implementation not required.
    Read full review
    TrueContext Corporation
    No answers on this topic
    Alternatives Considered
    SurveyMonkey, Inc
    SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.
    Incentivized
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    TrueContext Corporation
    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Incentivized
    Read full review
    Return on Investment
    SurveyMonkey, Inc
    • The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
    • The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.
    Incentivized
    Read full review
    TrueContext Corporation
    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Incentivized
    Read full review
    ScreenShots

    TrueContext Screenshots

    Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations