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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SUSE Multi-Linux Manager

    Score8.8 out of 10
    N/ASUSE Multi-Linux Manager is a solution used to simplify management of any complex IT infrastructure. SUSE Multi-Linux Manager provides automated patching, content lifecycle management, and realtime monitoring to keep a mixed Linux environment secure and compliant at any scale – from 10 to over 100,000 clients – from a single console.N/A

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Pricing
    SUSE Multi-Linux ManagerTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    SUSE Multi-Linux ManagerTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    SUSE Multi-Linux ManagerTeamViewer
    Considered Both Products
    SUSE
    No answer on this topic
    TeamViewer
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    12 Answers
    88%
    Would buy again
    383 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    88%
    Delivers good value for the price
    354 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    96%
    Happy with the feature set
    417 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    91%
    Lived up to sales and marketing promises
    288 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    9 Answers
    97%
    Implementation went as expected
    356 Answers
    Features
    SUSE Multi-Linux ManagerTeamViewer
    Security
    Comparison of Security features of SUSE Multi-Linux Manager and TeamViewer
    Feature
    SUSE Multi-Linux Manager
    -
    Ratings
    TeamViewer
    8.8
    68 Ratings
    0% above category average
    Role-based user permissions00 Ratings8.869 Ratings
    Remote Administration
    Comparison of Remote Administration features of SUSE Multi-Linux Manager and TeamViewer
    Feature
    SUSE Multi-Linux Manager
    -
    Ratings
    TeamViewer
    8.9
    553 Ratings
    4% above category average
    File transfer00 Ratings8.9521 Ratings
    Instant message00 Ratings8.8481 Ratings
    Access to sleeping/powered-off computers00 Ratings7.5366 Ratings
    Session record00 Ratings8.4376 Ratings
    Annotations00 Ratings8.2143 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SUSE Multi-Linux Manager and TeamViewer
    Feature
    SUSE Multi-Linux Manager
    -
    Ratings
    TeamViewer
    8.0
    48 Ratings
    1% below category average
    Third-party software integrations00 Ratings8.048 Ratings
    Remote Access
    Comparison of Remote Access features of SUSE Multi-Linux Manager and TeamViewer
    Feature
    SUSE Multi-Linux Manager
    -
    Ratings
    TeamViewer
    8.6
    81 Ratings
    5% above category average
    Attended device access00 Ratings9.180 Ratings
    Unattended device access00 Ratings8.777 Ratings
    Mobile device access00 Ratings8.071 Ratings
    Virtual device access00 Ratings8.667 Ratings
    Multiple-display support00 Ratings8.668 Ratings
    Multiple concurrent sessions00 Ratings8.470 Ratings
    Best Alternatives
    SUSE Multi-Linux ManagerTeamViewer
    Small Businesses
    Salt
    Score6.2 out of 10
    LogMeIn Rescue
    Score8.2 out of 10
    Medium-sized Companies
    Perforce Puppet
    Score8.5 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    Enterprises
    Salt
    Score6.2 out of 10
    BeyondTrust Remote Support
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SUSE Multi-Linux ManagerTeamViewer
    Likelihood to Recommend
    10.0
    (12 ratings)
    8.8
    (611 ratings)
    Likelihood to Renew
    9.2
    (2 ratings)
    8.1
    (68 ratings)
    Usability
    9.3
    (2 ratings)
    9.0
    (59 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (6 ratings)
    Support Rating
    7.5
    (2 ratings)
    9.2
    (51 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.7
    (166 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (6 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (6 ratings)
    User Testimonials
    SUSE Multi-Linux ManagerTeamViewer
    Likelihood to Recommend
    SUSE
    In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
    Incentivized
    Read full review
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Pros
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    Read full review
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Cons
    SUSE
    • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
    • More premade saltstate for default applications are always nice to have.
    • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
    Incentivized
    Read full review
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Likelihood to Renew
    SUSE
    I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    SUSE
    The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    SUSE
    No answers on this topic
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Performance
    SUSE
    No answers on this topic
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Support Rating
    SUSE
    SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    SUSE
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    SUSE
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    SUSE
    No answers on this topic
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Alternatives Considered
    SUSE
    The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Scalability
    SUSE
    No answers on this topic
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Make it easy to audit our own infrastructure.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    • 24/7 support team.
    • Automatic deployment.
    Incentivized
    Read full review
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.