TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Swagger Open Source, supported by SmartBear

    Score6.8 out of 10
    N/ASupported by SmartBear, Swagger is a set of tools used by developers to design, document, build, and test APIs in the OpenAPI Specification.N/A

    Workato

    Score9.3 out of 10
    N/AWorkato is a cloud or on-premise automation and integration platform with enterprise-grade capabilities and no coding required. Workato provides pre-built connectors to integrate with over 300 business applications and enables task automation across apps.N/A
    Pricing
    Swagger Open Source, supported by SmartBearWorkato
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Swagger Open Source, supported by SmartBearWorkato
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Swagger Open Source, supported by SmartBearWorkato
    Considered Both Products
    SmartBear
    No answer on this topic
    Workato
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    6 Answers
    Features
    Swagger Open Source, supported by SmartBearWorkato
    API Management
    Comparison of API Management features of Swagger Open Source, supported by SmartBear and Workato
    Feature
    Swagger Open Source, supported by SmartBear
    7.4
    1 Ratings
    13% below category average
    Workato
    -
    Ratings
    API access control7.01 Ratings00 Ratings
    Rate limits and usage policies7.01 Ratings00 Ratings
    API usage data7.01 Ratings00 Ratings
    API user onboarding7.01 Ratings00 Ratings
    API versioning10.01 Ratings00 Ratings
    Usage billing and payments7.01 Ratings00 Ratings
    API monitoring and logging7.01 Ratings00 Ratings
    Cloud Data Integration
    Comparison of Cloud Data Integration features of Swagger Open Source, supported by SmartBear and Workato
    Feature
    Swagger Open Source, supported by SmartBear
    -
    Ratings
    Workato
    8.0
    38 Ratings
    1% below category average
    Pre-built connectors00 Ratings10.038 Ratings
    Connector modification00 Ratings10.036 Ratings
    Support for real-time and batch integration00 Ratings5.034 Ratings
    Data quality services00 Ratings6.031 Ratings
    Data security features00 Ratings9.034 Ratings
    Monitoring console00 Ratings8.038 Ratings
    Best Alternatives
    Swagger Open Source, supported by SmartBearWorkato
    Small Businesses
    No answers on this topic
    Make
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM App Connect
    Score9 out of 10
    Enterprises
    No answers on this topic
    TIBCO Integration (including BusinessWorks and Flogo)
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Swagger Open Source, supported by SmartBearWorkato
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (1 ratings)
    User Testimonials
    Swagger Open Source, supported by SmartBearWorkato
    Likelihood to Recommend
    SmartBear
    To my opinion Swagger Open Source is a very good tool to quickly produce an api documentation, that how I use it.Swagger can also produce an open api file to generate an api for our application server (Inersystems Iris) but we don't use this functionality for now. We plan to use more Swagger features in the future.
    Incentivized
    Read full review
    Workato
    Workato is brilliant to make separate applications work together without much effort or specialists being needed. When specific events on software A should trigger actions on B (or more) and you want that to happen without any development or big budgets, that's where Workato comes into play. It's a great help if you want tasks automated, communications flowing and data synced between different applications.
    Read full review
    Pros
    SmartBear
    • Produce documentation
    • user interface to create api definition
    • reusability of data description
    Incentivized
    Read full review
    Workato
    • The Workato product interface is brilliantly thought through and designed. The learning curve for first timers is easy enough to get started and build useful things, and Workato really shines in their ability to handle complex triggers and interactions. Workato allows people to build software apps so much faster than by coding each functionality.
    • Workato has fantastic documentation, making things accessible without any holes in the product. The product just works, never has any bugs, never lags, and just generally allows us to see and change exactly what we need to.
    • Workato has an absolutely amazing support team. We tried the free version for a while, then realized it was the single most important software tool we have, and we upgraded. The support at the paid tier is A+, seriously the best from any company we've worked with. Feels more like a good friend then a support rep.
    Read full review
    Cons
    SmartBear
    • for me the UI can be more simple
    • too many functionnalities when just want to produce doc, can be a separate app
    • A french documentation will be apreciated
    Incentivized
    Read full review
    Workato
    • Customer support - responsive, but often not equipped to help efficiently identify root cause of issue. Need to improve escalation to technical resources and turnaround time
    • Recipe organization and sharing. Can be challenging to copy recipes, or grab recipes from publicly available site. There are often dependencies and errors that have vague descriptions.
    Incentivized
    Read full review
    Likelihood to Renew
    SmartBear
    No answers on this topic
    Workato
    We need to develop Enterprise Application Integrations and Workato was not designed for this
    Read full review
    Usability
    SmartBear
    No answers on this topic
    Workato
    The sheer work Workato eliminates from people's daily jobs is simply a great contribution to people's productivity and a boost to capability. It actually strikes the balance between business and tech teams. It also reduces dependency on developers, and speeds up their delivery too. The only reason it's not a full 10/10 is for the price - it's a bit expensive for what we'd like, and their batch or high data volume processing can be improved.
    Read full review
    Support Rating
    SmartBear
    No answers on this topic
    Workato
    They employ an extremely knowledgeable team of problem solvers. I've never had a disappointing interaction or one that has left me still searching for answers. I know that when I ask for help, they'll partner with me until we find a solution together
    Incentivized
    Read full review
    Implementation Rating
    SmartBear
    No answers on this topic
    Workato
    We discovered that we could not use Workato for our more complex, large enterprise integrations. It was useful for simple workflows that matched the prebuilt recipes.
    Read full review
    Alternatives Considered
    SmartBear
    We use swagger only to generate the API documentation, for testing the APIs, we use Postman. We don't find an other tools for producing API documentation in web pages and also in pdf files. Postman is a good complement for testing APIs on InterSystems IRIS (a powerful application server and DB manager) which implements these APIs.
    Incentivized
    Read full review
    Workato
    We already used Zapier, but since it doesn't support NetSuite we had to choose another automation platform. Now that we've been using Workato for a few months, we have plans to move the stuff we're going through Zapier to Workato. We set up a trial account with all the other platforms, and they were all more expensive and A LOT more complicated than Workato.
    Read full review
    Return on Investment
    SmartBear
    • Less time to produce our documentation
    • Documentation can be accessed online, this is a plus for our customers and partners
    • Great tools to communicate with other project actors
    Incentivized
    Read full review
    Workato
    • As business consultants, Workato has greatly improved our offerings to our clients as well as improved the time frame to implement automated workflows and integrations.
    • For our clients, the return on investment is almost immediate. Once a Workato recipe is up and running (which can be done very fast), data is integrating, duplicate data entry and user errors are eliminated, and cross-company KPI metrics are easier to report than ever.
    Read full review
    ScreenShots