Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Synygy
Score 8.0 out of 10
N/A
Synygy is a Sales Performance Management solution from the company of the same name, which advertises itself as SOaaS (Sales Operations as a Service). It includes software and best practices around sales compensation management, sales optimization, sales enablement, and sales analytics. Synygy is frequently compared to other ICM point solutions and SPM tools. Synygy’s incentive compensation management software component allows organizations to: Promote and reward…N/A
Xactly Incent
Score 7.9 out of 10
N/A
Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility. With its integrations, companies can combine compensation data with CRM, ERP, HCM and…N/A
Pricing
SynygyXactly Incent
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SynygyXactly Incent
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsContact Xactly for a demo and pricing.
More Pricing Information
Community Pulse
SynygyXactly Incent
Considered Both Products
Synygy

No answer on this topic

Xactly Incent
Chose Xactly Incent
While they compete for same customer base, Xactly is more suited for quick setup/easy calculations, where Synygy is a more robust tool for complicated transactions. Both products are capable of completing many of the same tasks. During the evaluation process, we did not grasp …
Top Pros
Top Cons
Features
SynygyXactly Incent
Sales ICM
Comparison of Sales ICM features of Product A and Product B
Synygy
6.7
1 Ratings
14% below category average
Xactly Incent
7.1
84 Ratings
19% below category average
Sales compensation plan creation7.01 Ratings7.579 Ratings
Complex sales crediting6.01 Ratings7.174 Ratings
Sales compensation process automation9.01 Ratings7.477 Ratings
Incentive auditing/regulation compliance9.01 Ratings7.263 Ratings
Sales compensation dashboards & forecasting3.01 Ratings7.272 Ratings
Incentive modeling7.01 Ratings7.255 Ratings
Agile incentive strategy6.01 Ratings6.751 Ratings
ICM mobile visibility00 Ratings6.848 Ratings
Analytics and Reporting
Comparison of Analytics and Reporting features of Product A and Product B
Synygy
-
Ratings
Xactly Incent
8.6
79 Ratings
8% below category average
Personalized dashboards00 Ratings7.379 Ratings
Color-coded scorecards00 Ratings8.72 Ratings
KPIs00 Ratings8.53 Ratings
Key Performance Indicator setting00 Ratings9.32 Ratings
Benchmarking with external data00 Ratings9.32 Ratings
Revenue Forecasting00 Ratings8.72 Ratings
Pipeline Analytics00 Ratings8.62 Ratings
Sales Gamification
Comparison of Sales Gamification features of Product A and Product B
Synygy
-
Ratings
Xactly Incent
8.1
68 Ratings
11% below category average
Sales contest templates00 Ratings8.01 Ratings
Custom sales contests00 Ratings9.01 Ratings
Team competitions00 Ratings8.01 Ratings
Multiple competitions00 Ratings9.01 Ratings
Contest flexibility00 Ratings9.01 Ratings
Sales rep view00 Ratings7.568 Ratings
Mobile game functionality00 Ratings8.62 Ratings
Game notifications & updates00 Ratings8.62 Ratings
Social competition / Game collaboration00 Ratings8.01 Ratings
Sales game integration to Salesforce00 Ratings8.62 Ratings
Sales performance reporting00 Ratings8.03 Ratings
TV streaming00 Ratings5.01 Ratings
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SynygyXactly Incent
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User Ratings
SynygyXactly Incent
Likelihood to Recommend
8.0
(1 ratings)
7.8
(268 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(44 ratings)
Usability
-
(0 ratings)
7.2
(22 ratings)
Availability
-
(0 ratings)
9.0
(10 ratings)
Performance
-
(0 ratings)
6.2
(11 ratings)
Support Rating
-
(0 ratings)
5.9
(22 ratings)
In-Person Training
-
(0 ratings)
7.4
(8 ratings)
Online Training
-
(0 ratings)
8.7
(8 ratings)
Implementation Rating
-
(0 ratings)
4.0
(14 ratings)
Configurability
-
(0 ratings)
4.7
(10 ratings)
Ease of integration
-
(0 ratings)
4.9
(8 ratings)
Product Scalability
-
(0 ratings)
4.9
(11 ratings)
Vendor post-sale
-
(0 ratings)
8.8
(8 ratings)
Vendor pre-sale
-
(0 ratings)
7.9
(8 ratings)
User Testimonials
SynygyXactly Incent
Likelihood to Recommend
Synygy
It's possible to use spreadsheets to calculate and manage incentive payments, but for a larger organization with multiple sales plans I highly recommend Synygy.
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Xactly Corp
Xactly Incent is well suited for communicating commission information to the field. I love that they can just log on and see all the data they need to verify the commissions they receive. I also like the option to post messages and announcements within the application.
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Pros
Synygy
  • Accurate and detailed incentive calculation.
  • Managing a large amount of data.
  • Excellent customer service.
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Xactly Corp
  • It calculates the commissions so accurate based on the plan that we setup
  • It details the data reports in terms of Rankings, Payouts, Employee history etc
  • It works great with the combination of other Xactly products like Connect for automated processes and Analytics for Reports
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Cons
Synygy
No answers on this topic
Xactly Corp
  • Maintaining Hierarchies can become difficult throughout the fiscal year if you have a multi-layered commissions model. My team would benefit from a smoother mechanism to update/maintain hierarchies in the system.
  • Special characters are not supported in the tool and that can become a problem given we use the system globally.
  • Game changer if the system allowed more customization on the people object.
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Likelihood to Renew
Synygy
No answers on this topic
Xactly Corp
Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
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Usability
Synygy
No answers on this topic
Xactly Corp
The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
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Reliability and Availability
Synygy
No answers on this topic
Xactly Corp
Xactly Incent is always available, they have planned monthly maintenance on Friday nights but are very proactive to communicate it. Monthly maintenance is useful as they address any bugs and also are constantly upgrading the user interface to make it easier to use.
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Performance
Synygy
No answers on this topic
Xactly Corp
Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
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Support Rating
Synygy
No answers on this topic
Xactly Corp
They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
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In-Person Training
Synygy
No answers on this topic
Xactly Corp
It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
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Online Training
Synygy
No answers on this topic
Xactly Corp
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
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Implementation Rating
Synygy
No answers on this topic
Xactly Corp
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
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Alternatives Considered
Synygy
No answers on this topic
Xactly Corp
I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
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Scalability
Synygy
No answers on this topic
Xactly Corp
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
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Return on Investment
Synygy
No answers on this topic
Xactly Corp
  • We are able to quickly and easily identify duplicate credit and commission calculations through data extracts in Incent.
  • We have literally saved hundreds of thousands of dollars by identifying gaps in our sales operations processes, which were giving multiple people credits on the same deals, across multiple GEOs.
  • We have cut processing time by 75% through Xactly Incent automations versus calculating manually in Excel.
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ScreenShots

Xactly Incent Screenshots

Screenshot of Admin Dashboard: A quick snapshot into the overall performance of current compensation plans and Incent instance.Screenshot of Admin View of Quotas List and Dashboard: See and manage all quotas for teams.Screenshot of Admin View of Pay Curves: Adjust pay curves for reps based on set thresholds, quota attainment percentages and multiplier rates and then use those to build out commission rules.Screenshot of Admin View of Profiles List and Drilldown: Provides a comprehensive snapshot of payees’ details for streamlined reviewing and a detailed view of any payee in the system.Screenshot of Rep Dashboard: Increase rep productivity and trust with on-demand visibility into their commissions and payouts.Screenshot of Rep View of Incentive Estimator: Where teams can see how much they can earn based on current opportunities.