Xactly Incent is a software solution that allows companies to design, automate and manage incentive compensation—from the simple to the complex—and align seller behavior with revenue goals. With Xactly Incent helps customers to reduce time spent on plan administration, realize higher quota attainment, eliminate payout errors and increase payout accuracy, drive better performance with commission visibility.
With its integrations, companies can combine compensation data with CRM, ERP, HCM and…
I have not used or evaluated other products. Previously, we used Excel spreadsheets to calculate and communicate commission information. Xactly Incent is quite an improvement over the old process.
Xactly is very user friendly, it can create and manage any type of compensation plan - from the simple to the complex. It can keep track of multiple types of quotas and their attainments. The landing page is great for setting reminders and also gives a quick snap shot for …
Xactly has much more to offer than Sales Cookie and is better for a larger company with more complex plans. Whereas, I would say Xaclty seems to be in line with Performio on all aspects: set up, plan design, calculation, and reporting. Also, seem to be for the same size …
We were using Varicent for 5 years prior to switching over to Xactly. We also evaluated Callidus as a consideration. All of the systems do the same thing more or less. Xactly had the better demo and when you're dealing with limited time to select and evaluated, that can …
We have not evaluated a different product in a number of years due to the user acceptance of our current provider. Xactly Incent continues to update and be a leader is this segment.
Captivate was on the list, but Xactly Incent was more flexible. Xactly Incent fits our needs better based on a demo. Otherwise, we have only used Excel.
Do not recall - it was 3+ years ago. We did an RFP with 3 different products. Xactly Incent seemed to offer the most with the best cost, but the implementation was poor in my opinion. In my experience, 1.5 years after go live, we still don't have automated payroll files due to …
We trust Xactly Intent and if something does go wrong, we can count on Xactly Intent to rectify the issue promptly! Calculating commissions used to take 2 weeks and with this platform, we complete monthly commissions in 7 days!
Xactly Incent is the first product that I have been using for more than 3 years. Since it seems to be more simple in operating and producing very effective/accurate results, we are able to deliver the payout data without any error unless there is some manual mistakes done. This …
I've only used Xactly Incent in my current role, however I used Oracle at a previous employer and found it a bit clunky and outdated. The interface was quite outdated, and the navigation was not user friendly. I've found Xactly Incent to be much easier to use for both …
The customization and depth of systematic processes is 10x better in Xactly Incent than any other program I’ve used to calculate and manage compensation data.
Xactly Incent is well suited for communicating commission information to the field. I love that they can just log on and see all the data they need to verify the commissions they receive. I also like the option to post messages and announcements within the application.
Maintaining Hierarchies can become difficult throughout the fiscal year if you have a multi-layered commissions model. My team would benefit from a smoother mechanism to update/maintain hierarchies in the system.
Special characters are not supported in the tool and that can become a problem given we use the system globally.
Game changer if the system allowed more customization on the people object.
Xactly Incent is a great tool for calculating commissions. The interface is user friendly and the system is set up in a way that allows for multiple setups for each commission plan. Over the last couple years since I have been on the commission team we have been able to optimize our plans to promote scalability. Our sales and accounting teams have become familiar with navigating the system which promotes transparency. From an audit perspective, Incent provides us with the reports and data we need to provide to our auditors.
The devil is in the detail. It's not intuitive to use, also not for Sales employees. You need to train them. For superusers like me you need a lot of training to administrate the system. It has a lot of functionalities and complexity like staging and upload orders, reset triggers, updating & creating rate tables. A lot of formulars are necessary to learn.
Xactly Incent is always available, they have planned monthly maintenance on Friday nights but are very proactive to communicate it. Monthly maintenance is useful as they address any bugs and also are constantly upgrading the user interface to make it easier to use.
Xactly Incent performs extremely well. I have not experienced it "slowing down" when usage is heavy. This is particularly true when it comes to the regular recalculation of credits and commissions. It is not uncommon for Xactly to be dealing with hundreds of thousands of orders/credits in a pay period, but the system handles it well. Xactly recently changed their calculation engine and the speed for regular refreshes increased significantly.
They take the time to understand the system. They keep us updated on the status of our cases. Finally, their continued follow up ensuring the initial issue was resolved is very nice. They will not close the case out until they have confirmed that our issue has been completely resolved and fixed.
It was great, good explanations and good training material provided, we were able to get a really good idea of how to use the system. I also think that it was enough time to learn how to setup the system.
Xactly offers training on new releases on a monthly basis and training on basic principles regularly via registration. My experience with both is that they do not provide the in-depth knowledge necessary to truly master the system and advanced courses still do not go to the level needed to autonomously manage the system and plans. Professional services are a large part of any cloud based service such as Xactly and I feel a reliance on such paid consulting services is a great money-maker for Xactly.
We have been satisfied with the implementation overall. The person from Xactly professional team was on our site to support the implementation and give us guides and instructions on how to operate the system in our case. it was really helpful moments. We have learned what and how to test Xactly Incent
I have been working on Incent since one year. I found it to be the greatest tool for calculating commissions. From credits to commissions to sketches, the system has it all, including the ability to conduct reports and statistics. It has a lot of features and customizations that are necessary for creating complex commission plans and calculating commissions. I enjoy its modern and user-friendly interface that makes the product more fascinating. Furthermore, the team's latest updates are excellent and make the product more effective and friendlier
It's very flexible. In most cases it can be adapted to your needs by programming which may cost extra money. We have a lot of different complans and close to 1.000 employees using Xactly in EMEA. It's mainly used by Sales and Finance
We are able to quickly and easily identify duplicate credit and commission calculations through data extracts in Incent.
We have literally saved hundreds of thousands of dollars by identifying gaps in our sales operations processes, which were giving multiple people credits on the same deals, across multiple GEOs.
We have cut processing time by 75% through Xactly Incent automations versus calculating manually in Excel.
