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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tableau Cloud

    Score8.1 out of 10
    N/ATableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

    $15

    per month per user

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Tableau CloudZoomInfo Chat
    Editions & Modules
    Tableau Viewer
    $15
    per month billed annually per user
    Enterprise Viewer
    $35
    per month billed annually per user
    Tableau Explorer
    $42
    per month billed annually per user
    Enterprise Explorer
    $70
    per month billed annually per user
    Tableau Creator
    $75
    per month billed annually per user
    Enterprise Creator
    $115
    per month billed annually per user
    Tableau+
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Tableau CloudZoomInfo Chat
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Tableau CloudZoomInfo Chat
    Considered Both Products
    Tableau
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    25 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Tableau CloudZoomInfo Chat
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    7% below category average
    ZoomInfo Chat
    -
    Ratings
    Pixel Perfect reports7.556 Ratings00 Ratings
    Customizable dashboards8.774 Ratings00 Ratings
    Report Formatting Templates6.763 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    5% below category average
    ZoomInfo Chat
    -
    Ratings
    Drill-down analysis8.474 Ratings00 Ratings
    Formatting capabilities7.471 Ratings00 Ratings
    Integration with R or other statistical packages6.147 Ratings00 Ratings
    Report sharing and collaboration8.672 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.8
    72 Ratings
    5% below category average
    ZoomInfo Chat
    -
    Ratings
    Publish to Web8.668 Ratings00 Ratings
    Publish to PDF7.567 Ratings00 Ratings
    Report Versioning7.655 Ratings00 Ratings
    Report Delivery Scheduling8.559 Ratings00 Ratings
    Delivery to Remote Servers6.738 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.9
    70 Ratings
    2% below category average
    ZoomInfo Chat
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.267 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.366 Ratings00 Ratings
    Predictive Analytics7.957 Ratings00 Ratings
    Pattern Recognition and Data Mining7.26 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    8.4
    69 Ratings
    1% below category average
    ZoomInfo Chat
    -
    Ratings
    Multi-User Support (named login)8.263 Ratings00 Ratings
    Role-Based Security Model7.756 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.659 Ratings00 Ratings
    Report-Level Access Control8.87 Ratings00 Ratings
    Single Sign-On (SSO)8.754 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.5
    59 Ratings
    3% below category average
    ZoomInfo Chat
    -
    Ratings
    Responsive Design for Web Access7.357 Ratings00 Ratings
    Mobile Application7.744 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.751 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    7.0
    41 Ratings
    10% below category average
    ZoomInfo Chat
    -
    Ratings
    REST API8.136 Ratings00 Ratings
    Javascript API7.534 Ratings00 Ratings
    iFrames6.833 Ratings00 Ratings
    Java API5.929 Ratings00 Ratings
    Themeable User Interface (UI)6.735 Ratings00 Ratings
    Customizable Platform (Open Source)7.232 Ratings00 Ratings
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Tableau Cloud and ZoomInfo Chat
    Feature
    Tableau Cloud
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
    Best Alternatives
    Tableau CloudZoomInfo Chat
    Small Businesses
    Cyfe
    Score4 out of 10
    ManyChat
    Score6.4 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.1 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    AWS Chatbot
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tableau CloudZoomInfo Chat
    Likelihood to Recommend
    8.9
    (76 ratings)
    9.0
    (28 ratings)
    Usability
    8.5
    (29 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.7
    (20 ratings)
    9.6
    (8 ratings)
    Data Sharing and Collaboration
    8.0
    (49 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    Tableau CloudZoomInfo Chat
    Likelihood to Recommend
    Tableau
    If you're using Tableau as the primary BI tool, then Tableau Cloud is well suited to publish and share the results with a wide(r) audience. It is well suited for various degrees of self-service proficiency, from pure consumers of analytical work to more advanced users who can use web editing for smaller or larger adjustments, and even for desktop power users who will publish their work to Tableau Cloud. It has many good ways to organize the content and make it easily accessible via search, favorites, folders, collections ("playlists for your data"), or history ("recents"). It might not be ideally suited if there are many on-prem sources to be used (even though there are options to connect them) or if you have very special requirements regarding custom server setup, which is limited in a shared cloud environment like Tableau Cloud.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
    Read full review
    Pros
    Tableau
    • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
    • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
    • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
    Incentivized
    Read full review
    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Tableau
    • Can be a steep learning curve for new users
    • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
    • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
    Incentivized
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Usability
    Tableau
    Based on comments from our clients, I awarded it this grade. Non-technical customers frequently compliment us on the ease with which they can utilize Tableau Online. Usability is rarely a source of contention amongst our customers. Few complaints have come from me as a user of our internal products.
    Incentivized
    Read full review
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Support Rating
    Tableau
    I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
    Incentivized
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    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Tableau
    In determining whether to go with Tableau Online versus Alteryx, two important factors stood out in determining our go-to solution. First, while Alteryx is an impressive tool for data cleansing, it did not stack up in terms of data visualization capabilities. Tableau, on the other hand, provided us everything we needed in terms of visualizing our data and analytics. The second factor is cost. Well neither solution would be considered cheap, Tableau was the more cost effective solution for our needs.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
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    Return on Investment
    Tableau
    • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
    • Generating new reports requires less IT time to build
    • Data can be shared across many different device types
    • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
    Incentivized
    Read full review
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots