Time Doctor vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Time Doctor
Score 8.0 out of 10
N/A
Time Doctor offers in-depth productivity analytics, giving business owners insight on how to improve performance and scale. Going beyond tracking and monitoring, Time Doctor’s suite of tools put data-driven improvement front and center, helping to ensure that teams of all sizes are actively working on the right things while also offering actionable insights to maximize performance and efficiency. Time Doctor tracks the collective hours a team puts in. But it also provides a…
$7
per month per user
When I Work
Score 5.9 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
Time DoctorWhen I Work
Editions & Modules
Basic
$7
per month per user
Basic
$7
per month per user
Standard
$14
per month
Standard
$14
per month per user
Premium
$20
per month
Premium
$20
per month per user
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
Time DoctorWhen I Work
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$9.99 per userNo setup fee
Additional Details
More Pricing Information
Community Pulse
Time DoctorWhen I Work
Considered Both Products
Time Doctor
Chose Time Doctor
Time Doctor provide the clear mind set for the progress and the remaining task for the assigned to the team member.
It helps us to track the timing on the assigned task and to complete it within the timeline.
It works well for the large team to track the productivity of the team.
Chose Time Doctor
Time Doctor is easier to use with a bit more flexibility on reporting, plus it has an interface for the client to view the details.
Chose Time Doctor
I haven't used other productivity tools before. Time Doctor is my first productivity tool experience and so far I like it, its features, and its functions.
Chose Time Doctor
I had used TimeTracker against this but there is no features like Time Doctor to track productivity, unrated hours, screenshot and starts, stops, break hours features, & best thing is reports.
Chose Time Doctor
I've never used another time tracking tool. We have suffered from this tool for a while. And now we are in the process of creating our own tool so we don't have to deal with time doctor ever again. I am not sure what else is out there, but I'd be surprised if you couldn't find …
Chose Time Doctor
I have not used other products. I did research and decided to use this one based on my research and the initial reviews I read.
Chose Time Doctor
I like time doctor because I get these really nice and easy to comprehend emails every day where I can see which person worked how much and can easily see if there might be issues or missed time usage.
Chose Time Doctor
I have not used RescueTime much, but for time doctor I can say it's a good one. I suggest to every client to use time doctor because of the pricing and ease of use.
Chose Time Doctor
Although Hubstaff has a much newer and cooler design interface for their website and tracker. I found Time Doctor to be more intuitive and easier to use.
Chose Time Doctor
It was simple to register and had all the key functionalities. it also had many different ways to use it versus other tools.
Chose Time Doctor
It was intuitive, not too complicated. I liked the free trial period and I got one person for free to use it. I haven't tried any other software, but making research explanations of usage of time doctor was the clearest one.
Chose Time Doctor
I do not remember the names of the alternative solutions now. However, here are some of the criteria that we compared:
  • ease of use
  • complexity
Chose Time Doctor
  • More intuitive and user-friendly.
  • Possibility to integrate with other solutions (although not used yet).
Chose Time Doctor
Time Doctor recorded screens which was helpful at the time but Toggl is easier to start and leave notes. Google timer is better because it gives a count down instead of just running a clock. Overall tracking time was better using Time Doctor.
Chose Time Doctor
Easier for staff to use because it requires a change in ask and a reminder if computer is idle too long.
Chose Time Doctor
I used Rescue Time and Trello before but this is far better.
Chose Time Doctor
Time doctor delivers the same result as a time tracking app at a cheaper cost.
When I Work
Chose When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better …
Chose When I Work
Compared to its counterparts, When I Work allows you to interact with your staff where the others were strictly schedule based. This allows you to do so much more and saves you time from having to call each employee when something happens or a new special is announced. It puts …
Chose When I Work
It's been a long time since I searched for other products. We went from something that was simply a time tracker, so this was a big step up.
Chose When I Work
I would say that When I Work is better for a smaller company and has more options than ADP workforce now. I like that we save money as we don't need all the abilities that ADP workforce now has as we use a different company for employee PTO and benefits tracking.
Chose When I Work
I've not used another time-tracking service; this was recommended to me by a friend.
Chose When I Work
When I Work was simply the easiest of all of the products. It did everything that we needed it to do while not taking three training classes to learn.
Chose When I Work
When I Work was recommended to me by a friend. I never considered another service, nor have I since I started using When I Work.
Chose When I Work
When I Work is the first program like this that I have used. I searched online and reviews were good, the price was good and ultimately we decided to give it a try. Prior to this I was manually scheduling and calculating everything. When I Work is simple to use and a great …
Chose When I Work
I know my co-workers have evaluated many other products similar to When I Work, out of an effort to replace our using When I Work with something better and more efficient. Still, so far, they have not been able to find anything else that can suit our needs better. I was not …
Chose When I Work
The only other product we've used for staffing, outside of When I Work, is Outlook. We used shared calendars and sending emails. While the shared calendars worked for a while, the technology was outdated for the demand and emails aren't as efficient for a technology-driven …
Chose When I Work
When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our …
Chose When I Work
No other product was launched in the same field with When I Work was in workforce management.
Chose When I Work
Prior to When I Work, we had been using a Google calendar. This turned out to be difficult to track, and employees would never know who else was working the shift, nor could they easily access it without a Google Account. When I Work is both app and website based and can be …
Chose When I Work
When I work worked the best for our company and needs we had for it. The reason we went with when I work was it was easy to use, visually appealing, and allowed us to track when people were working or on PTO. This has been great for our support department.
Best Alternatives
Time DoctorWhen I Work
Small Businesses
Traqq
Traqq
Score 9.1 out of 10
7shifts
7shifts
Score 9.6 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoho People
Zoho People
Score 8.9 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Time DoctorWhen I Work
Likelihood to Recommend
8.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
10.0
(0 ratings)
9.0
(0 ratings)
Support Rating
5.0
(0 ratings)
8.7
(0 ratings)
Implementation Rating
10.0
(0 ratings)
8.0
(0 ratings)
User Testimonials
Time DoctorWhen I Work
Likelihood to Recommend
Time Doctor is great if you need to time how long you spend on different projects throughout the day. I am editing multiple books at once and I need to keep track of how long I spend on each one. It is not worth it if you don't need to keep track of how long you spend on a large project. I find it too cumbersome to time individual tasks and not useful enough to time just one project.
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I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
  • One click to choose projects and tasks you've already created so that you can quickly choose what you're working on and basically set it and forget it.
  • Automatic screenshots so that I can always reference back to what I was working on.
  • The reports! There are reports for every project and time use. Helps me see exactly where my time is going and how I can better maximize it.
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  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
  • When checking/viewing Web and App Usage, I wish there's an option on this page to update or change the app's rating without going to settings page. It will be a lot easier for us to update the ratings on the Web and App Usage.
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  • Customer service only available by chat or email. No phone- which is crazy, in my opinion. Slows down, getting things done.
  • Understanding their charges is a pain. I still don't know what I am paying for.
  • If you are being overcharged, they don't care; they keep you on billing for something in a group.
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Likelihood to Renew
This is user friendly and can be tailored to our business' needs
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It's a powerful tool for employee management and intuitive to use.
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Usability
I use this daily and it is very simple to use. The setup is very easy and customizing the fields is simple enough. Editing it is also very easy to do.
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While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Support Rating
The support was terrible! They never responded in sufficient time and their assistance was always super vague. I never felt like they had an actual solution to my concerns. They were nice, but I don't feel like they were trained in their own system. It felt like I was talking to a wall.
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Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
Other than we are happy with the way Time Doctor works for us, no key insights.
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Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
We previously used the time tracking component within Kanbanflow.com. However, it was confined to a specific task and we needed something more holistic. Enter Time Doctor! The difference between the two was night and day. I know there are other similar time tracking apps that exist that we could have investigated. We started with Time Doctor Lite and that gave us enough of a taste to upgrade to Pro.
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When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Return on Investment
  • It helps me to use my time more effectively.
  • For a small amount each month I believe I get a huge return on investment in form of traceability of my hours spent. The major factor that made me choose Time Doctor was the price and the value. I don't think I would still be interested if it was more expensive.
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  • Compared to what I've used before, When I Work allows you to interact with your staff more than other scheduling apps.
  • Though I don't know the cost, I was told it was cheaper than it's counterparts.
  • The app doesn't have all of the features as the full website, but it's pretty close.
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ScreenShots

Time Doctor Screenshots

Screenshot of the Time Doctor web app and usage reportScreenshot of a timeline reportScreenshot of Time Doctor's realtime dashboardsScreenshot of an attendance reportScreenshot of a real-time email notificationScreenshot of the interactive desktop app