TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tremendous

    Score3 out of 10
    N/ATremendous is a global payout platform for businesses used to send gift cards, prepaid cards, and money at scale. The platform is used by organizations like Atlassian, MIT, and United Way to deliver millions of payouts worldwide.

    $0

    per month

    Yotpo

    Score7 out of 10
    N/AYotpo, an eCommerce marketing platform, helps brands accelerate direct-to-consumer growth. The single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more. The vendor states that brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. Yotpo integrates with everyday tools including Google, Instagram, top eCommerce platforms, and other tools in the tech stack.

    $799

    per month

    Pricing
    TremendousYotpo
    Editions & Modules
    No answers on this topic
    Premium
    $799
    per month
    Free
    Free
    Includes 50 Monthly Orders
    Offerings
    Pricing Offerings
    TremendousYotpo
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TremendousYotpo
    Considered Both Products
    Tremendous
    No answer on this topic
    Yotpo
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    90%
    Would buy again
    18 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    7 Answers
    89%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    89%
    Implementation went as expected
    16 Answers
    User Ratings
    TremendousYotpo
    Likelihood to Recommend
    1.0
    (8 ratings)
    8.0
    (25 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    9.4
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.5
    (13 ratings)
    User Testimonials
    TremendousYotpo
    Likelihood to Recommend
    Tremendous
    Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email
    Incentivized
    Read full review
    Yotpo
    If you need an excellent mechanism to collect and publish customer reviews, Yotpo is the best that we have found. We love the feature set that is provided, even if you are using the basic membership to get started. Where it is really good is the collection and managing of reviews. The email request setup is simple and easy to use. The publishing and commenting on reviews can be managed easily in the backend. It syncs up nicely to our website providers, and we have used it on a few different platforms without any problems. The pricing on it is also very competitive when you price it out against so of the other big-name players in the space.
    Incentivized
    Read full review
    Pros
    Tremendous
    • Email and landing page templates easy to create
    • Wide variety of gift card options
    • Easy to upload recipient lists and distribute
    • No fee for most gift card options
    Incentivized
    Read full review
    Yotpo
    • Yotpo alerts us by email when a new review comes in which encourages us to log in and check the Yopto dashboard to see if anything needs tending to.
    • With one click we can publish a Yotpo review to our website, than another click and it pushes the review to Twitter, and Facebook.
    • Even the free version has lots of useful features.
    Incentivized
    Read full review
    Cons
    Tremendous
    • We do not have insight into whether a customer has redeemed a reward or not
    • Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards
    Incentivized
    Read full review
    Yotpo
    • The customer photos are too small. We'd like to be able to display the photos that customers upload as much larger. They're almost thumbnails.
    • Yotpo widgets slow down site speed so we can't use any of them. The only one we can use is the reviews page.
    Incentivized
    Read full review
    Likelihood to Renew
    Tremendous
    No answers on this topic
    Yotpo
    Our organization is very lean and agile and does not have the resources to staff either a Marketing or Customer Service Team member on reviews full time. We know and understand the value of such an individual but are unable to staff a position at this point. This reduces the value of the tool in our eyes.
    Incentivized
    Read full review
    Usability
    Tremendous
    They have a lot of rules around spending. You cannot use the card for funds that are greater than the amount you want to spend and do a split payment transaction. This makes it virtually impossible to use all of the funds on the card
    Read full review
    Yotpo
    I think the platform back end could be easier and more intuitive, but we are able to get around and accomplish what we need to with minimal training or guidance. Specifically, we had complications with trying to do something as simple as sending ourselves test emails and adjusting image sizes pulling from our product catalog so that the review request email images would be clear.
    Incentivized
    Read full review
    Support Rating
    Tremendous
    No answers on this topic
    Yotpo
    Live chat is always ready to help. Even when they do not have an immediate answer, we hear back from them within a reasonable time frame. Communication from the account manager is great as well. The team has been very supportive in listening to new ideas, needs, and updates based on real-time on-site data.
    Incentivized
    Read full review
    Alternatives Considered
    Tremendous
    Tremendous allowed us for more customization to the email and landing page, Rybbon had their own branding on the email and page which was something we did not want. One of the main selling points for us with Tremendous was the ability to use our own firm's email domain. This allowed us to send an email coming from our firm, so our clients and prospects recognized the domain.
    Incentivized
    Read full review
    Yotpo
    I have only used one other service prior to Yotpo (I don't remember what it was) and Yotpo outperforms them. Yotpo is really intuitive and easy to navigate/install from a Shopify user perspective. When Pixel union releases their customer review service I may try it out since they are my theme provider and it may integrate more seamlessly.
    Incentivized
    Read full review
    Return on Investment
    Tremendous
    • The fact that it's free to use means Tremendous has had a very positive ROI on our research operations. We've gained much and lost nothing.
    Incentivized
    Read full review
    Yotpo
    • We got complaints about not having enough pictures of projects. Yotpo completely negated that complaint with the UGC implementation on our website.
    • If my memory serves me right, 98% of our customers directly interact with some Yotpo widget on our site. That's a lot.
    Incentivized
    Read full review
    ScreenShots

    Tremendous Screenshots

    Screenshot of where recipients can choose from a custom list of configurable rewards.Screenshot of brand emails and landing pages with logos, colors, and personalized copy.Screenshot of where to fund an account using a bank transfer, credit card, or wire transfer.Screenshot of live dashboards for tracking.Screenshot of some of the available integrations.Screenshot of the workflow to flag and review suspicious rewards to stop fraudsters.

    Yotpo Screenshots

    Screenshot of Mail After PurchaseScreenshot of Yotpo DashboardScreenshot of Showcase your best reviews & ratings on siteScreenshot of Use analytics to measure & improve performanceScreenshot of Turn every purchase into a reviewScreenshot of Moderate & comment with ease