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57 Ratings
16 Ratings
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Score 9.1 out of 100

Adaptive Defense 360 / WatchGuard EPDR

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57 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Likelihood to Recommend

Trend Micro Smart Protection Suite, with XGen

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
Franklin Lara | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR is ideal for administrators who manage their own organization as well as external organizations in one interface. The overview in the Partner Center is exemplary, and customers can also be given a view of their own installation. Individual reports can be created for each customer or a general overview of all customers.
Joerg Elbers | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

Trend Micro Smart Protection Suite, with XGen
8.8
Adaptive Defense 360 / WatchGuard EPDR
8.1
Anti-Exploit Technology
Trend Micro Smart Protection Suite, with XGen
8.9
Adaptive Defense 360 / WatchGuard EPDR
8.5
Endpoint Detection and Response (EDR)
Trend Micro Smart Protection Suite, with XGen
8.8
Adaptive Defense 360 / WatchGuard EPDR
8.2
Centralized Management
Trend Micro Smart Protection Suite, with XGen
9.0
Adaptive Defense 360 / WatchGuard EPDR
7.9
Hybrid Deployment Support
Trend Micro Smart Protection Suite, with XGen
8.5
Adaptive Defense 360 / WatchGuard EPDR
8.0
Infection Remediation
Trend Micro Smart Protection Suite, with XGen
8.6
Adaptive Defense 360 / WatchGuard EPDR
8.0
Vulnerability Management
Trend Micro Smart Protection Suite, with XGen
8.8
Adaptive Defense 360 / WatchGuard EPDR
9.0
Malware Detection
Trend Micro Smart Protection Suite, with XGen
8.8
Adaptive Defense 360 / WatchGuard EPDR
7.3

Pros

Trend Micro Smart Protection Suite, with XGen

  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Ravinder Beniwal | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

  • Automated detection of threats in real-time provides peace of mind.
  • Automated remediation - our IT admin team can quickly remove identified malware and understand the source and potential risks.
  • Constantly updated database of threats and responses. We can rest assured that [Adaptive Defense 360 / WatchGuard EPDR] is keeping us current against any threats while adapting to new ones as they arise.
Anonymous | TrustRadius Reviewer

Cons

Trend Micro Smart Protection Suite, with XGen

  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
Anonymous | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

  • Its cost can be somewhat high, especially for small businesses.
  • Sometimes it can give false positives.
  • It is important to have a good knowledge of this type of software to ensure a correct implementation.
  • It has an excellent support team available 24/7, but it would be ideal to improve ticket management.
Emma Jones Smith | TrustRadius Reviewer

Likelihood to Renew

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 7.4
Based on 3 answers
The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
Mike Smith | TrustRadius Reviewer

Usability

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 7.1
Based on 35 answers
Technical customer support is a big deal for us - WatchGuard is consistently good at that. The product is a good solution. It locks down our machines, keeps them patched, and helps us know where our vulnerabilities are. It doesn't make the machines slow, and we've not had many problems we couldn't get figured out quickly with their console, online help, or tech support.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 8.0
Based on 1 answer
Available all the time - when its working!
Krzysztof Wisniewski | TrustRadius Reviewer

Support Rating

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 8.5
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 5.4
Based on 3 answers
Support is the one thing Panda could really improve. Being a European majorly based company US support is sometimes limited and not always available when needed. A few times we had to wait a few hours to get a call back from an agent issue we had that was causing problems on a workstation.
Jorge Vasconcelos | TrustRadius Reviewer

In-Person Training

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 10.0
Based on 1 answer
Trainer was excellent, knew this product in-depth.
Krzysztof Wisniewski | TrustRadius Reviewer

Implementation Rating

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 8.0
Based on 1 answer
Im happy with the process
Krzysztof Wisniewski | TrustRadius Reviewer

Alternatives Considered

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

Overall, Adaptive Defense 360 / WatchGuard EPDR stacks up very well against the competition. It was easy to manage, easy to deploy, and in head-to-head tests, was as effective as the most well-reviewed or respected EDR/AV products on the market. The only place we felt it fell a bit short was in RMM and PSA/ticketing integration, but very few EDR tools actually check this box.
Anonymous | TrustRadius Reviewer

Scalability

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Adaptive Defense 360 / WatchGuard EPDR

Adaptive Defense 360 / WatchGuard EPDR 8.0
Based on 1 answer
Separate Categories can be created per department / site. This is good feature
Krzysztof Wisniewski | TrustRadius Reviewer

Return on Investment

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Adaptive Defense 360 / WatchGuard EPDR

  • Excellent marketing tool, easy to sell and with a positive impact
  • It helped us on clients' fidelization, since we have a central console of their equipment and provide them with all the reports
  • Allowed us to be ahead with issues the client doesn't even know [about] until we tell them
Vicente Corrochano | TrustRadius Reviewer

Screenshots

Trend Micro Smart Protection Suite, with XGen

Pricing Details

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Adaptive Defense 360 / WatchGuard EPDR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Trend Micro Smart Protection Suite, with XGen
8.8
Adaptive Defense 360 / WatchGuard EPDR
7.4

Likelihood to Renew

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
7.4

Usability

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
7.1

Reliability and Availability

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
8.0

Performance

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
5.0

Support Rating

Trend Micro Smart Protection Suite, with XGen
8.5
Adaptive Defense 360 / WatchGuard EPDR
5.4

In-Person Training

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
10.0

Implementation Rating

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
8.0

Scalability

Trend Micro Smart Protection Suite, with XGen
Adaptive Defense 360 / WatchGuard EPDR
8.0

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