Trend Micro Smart Protection Suite, with XGen vs. Watchguard Endpoint Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Trend Micro Smart Protection Suite, with XGen
Score 9.5 out of 10
N/A
Trend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
Watchguard Endpoint Security
Score 8.9 out of 10
N/A
WatchGuard EPDR (formerly Panda Adaptive Defense 360) combines next-generation antivirus protection, endpoint detection and response (EDR), patch management, content filtering, email security, full disk encryption, and more, into one package. The platform touts a unique zero-trust security service that certifies the legitimacy and safety of all running applications thanks to a combination of automated, AI-driven processes and investigation services provided by a team of malware analysts.N/A
Pricing
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Features
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Trend Micro Smart Protection Suite, with XGen
9.7
9 Ratings
13% above category average
Watchguard Endpoint Security
8.4
124 Ratings
1% below category average
Anti-Exploit Technology10.07 Ratings8.6118 Ratings
Endpoint Detection and Response (EDR)10.08 Ratings8.7122 Ratings
Centralized Management10.09 Ratings8.0119 Ratings
Hybrid Deployment Support8.07 Ratings8.02 Ratings
Infection Remediation10.08 Ratings9.05 Ratings
Vulnerability Management10.09 Ratings7.824 Ratings
Malware Detection10.09 Ratings8.8123 Ratings
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Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
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User Ratings
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Likelihood to Recommend
10.0
(9 ratings)
8.3
(127 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(14 ratings)
Usability
-
(0 ratings)
8.1
(88 ratings)
Availability
-
(0 ratings)
8.7
(4 ratings)
Performance
-
(0 ratings)
6.4
(5 ratings)
Support Rating
8.7
(8 ratings)
8.2
(13 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
7.6
(2 ratings)
Implementation Rating
-
(0 ratings)
7.3
(9 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
7.3
(3 ratings)
Product Scalability
-
(0 ratings)
8.7
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(5 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(5 ratings)
User Testimonials
Trend Micro Smart Protection Suite, with XGenWatchguard Endpoint Security
Likelihood to Recommend
Trend Micro
The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
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WatchGuard Technologies
We offer Watchguard Endpoint Security as a low cost alternative to Sophos Endpoint. As such, I would recommend this product to anyone with a customer with that same sort of mindset. It would also be appropriate for customers with a more 'basic' environment as configuring profiles is far less in depth compared to Sophos.
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Pros
Trend Micro
  • Real time threat intelligence using updates from global threat intelligence network.
  • Advanced built-in threat detection and response capabilities.
  • Ability to detect advanced malware, behavior and communications.
  • Flexibility to deploy with on-premise or cloud or hybrid.
  • Single management console to manage all layers of security.
Read full review
WatchGuard Technologies
  • Threat Detection.
  • Evaluation times for unknown executables in the cloud.
  • User-friendly and intuitive interface.
  • Resource consumption on the endpoint.
  • Simple and visual automatic reports.
  • Easy-to-access cloud platform without local resources.
  • Threat alert and ability to schedule automatic actions.
  • Possibility of remotely blocking equipment and taking automatic or manual actions.
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Cons
Trend Micro
  • Documentation is something that can be improved here.
  • Licensing is overly complex and needs to be improved for different features/variations.
  • Install is difficult.
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WatchGuard Technologies
  • White listing scripts are either all or none, not able to white list a particular script
  • There is a delay occasionally from when an endpoint recognizes a potential threat to when that is reported in the cloud management tool
  • Other than those two, Watchguard Endpoint Security has been great - easy to deploy, manage, support and great at protection
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Likelihood to Renew
Trend Micro
No answers on this topic
WatchGuard Technologies
The ease of use, pricing, support, reliability, and quality of the product. Panda / WatchGuard products are highly rated, priced right and easy to maintain. All of this make it very easy to renew and purchase new licenses for us and our clients.
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Usability
Trend Micro
No answers on this topic
WatchGuard Technologies
Easy and intuitive MSP management portal to manage all of your clients from a single pane of glass. Policies can be pushed down globally or individually based on needs. The client portal allows access to their tenant information and installs only which is nice if you are working with clients who might have an internal person or an IT team that also wants access to things to manage themself.
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Reliability and Availability
Trend Micro
No answers on this topic
WatchGuard Technologies
The software is 100% managed on a cloud platform that can be managed via an account even if they are not present within the company network where the software is installed, I even always opened the control panel on the browser of my smartphone to monitor the situation.I have never experienced any abnormal software crashes
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Performance
Trend Micro
No answers on this topic
WatchGuard Technologies
The only annoyance I complain, if we want to be picky, is the fact of the constant disconnections from the control panel.Every about 4 hours the account logs out even if I set the "remember this device" flag; having said that I have not noticed neither slowdowns nor conflicts with other software
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Support Rating
Trend Micro
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
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WatchGuard Technologies
I gave it a 10 because I compare it to air conditioning. I need it to work every day, 24/7. I need it to be reliable and not something that requires a ton of interaction from staff to make sure it works every day. In addition, I should be able to run other things at my house when the AC is on. Panda fits that description.
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In-Person Training
Trend Micro
No answers on this topic
WatchGuard Technologies
Trainer was excellent, knew this product in-depth.
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Online Training
Trend Micro
No answers on this topic
WatchGuard Technologies
The training was very helpful. It demonstrated how to configure the service for initial install, items to monitor, and how to set up for ongoing protection. Hands on training is more helpful but this is a good starting point
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Implementation Rating
Trend Micro
No answers on this topic
WatchGuard Technologies
The software goes manually on a PC only on the company network and then proceeds through that PC to install the software on all the other clients through the control panel where all the clients / servers on the network are detected with extreme speed and ease of execution, even for uninstallation and remote control over scans
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Alternatives Considered
Trend Micro
Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
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WatchGuard Technologies
Very similar. I feel like Watchguard need to get a better foothold with people trusting the name in the endpoint space. It has pretty much everything S 1 does but it also provides so much more. Simple things like patch management and encryption are fantastic adding that deliver true security value
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Scalability
Trend Micro
No answers on this topic
WatchGuard Technologies
With the implementation of watchguard (at the beginning Panda Endpoint, but it is the same) I was able to insert in the control panel all the unauthorized software previously installed by colleagues without any authorization from the various department heads.Now any licensed software goes into lockdown and can be unlocked from the control panel
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Return on Investment
Trend Micro
  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
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WatchGuard Technologies
  • It has allowed me to add clients without increasing IT staffing
  • Its price point is very competitive for my company and my client's companies
  • Its ability to prevent ALL successful attacks on my company and that of my clients over the last 23+ years has immeasurable value in both confidence and dollars
Read full review
ScreenShots

Watchguard Endpoint Security Screenshots

Screenshot of Main dashboardScreenshot of PUPs activityScreenshot of IoAs Panel- Threat Hunting ServiceScreenshot of Service provider-TrialsScreenshot of Endpoint Risks DashboardScreenshot of Program Blocked By Advanced Security Policies