TripIt vs. When I Work

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TripIt
Score 8.5 out of 10
N/A
TripIt is a travel management app offered by Concur, which allows users to organize and coordinate travel plans. Editions include a free version, TripIt Pro, and TripIt for Teams.N/A
When I Work
Score 7.1 out of 10
N/A
When I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.
$2.50
per month per user
Pricing
TripItWhen I Work
Editions & Modules
No answers on this topic
Essentials
$2.50
per month per user
Essentials + Attendance
$4
per month per user
Pro
$5
per month per user
Pro + Attendance
$7
per month per user
Premium
$8
per month per user
Premium + Attendance
$10
per month per user
Offerings
Pricing Offerings
TripItWhen I Work
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
TripItWhen I Work
Features
TripItWhen I Work
Travel Management
Comparison of Travel Management features of Product A and Product B
TripIt
7.6
1 Ratings
28% above category average
When I Work
-
Ratings
Customizable Approval Workflows7.01 Ratings00 Ratings
Extensive Inventory8.01 Ratings00 Ratings
Readily Available Support7.01 Ratings00 Ratings
Easy Travel Booking7.01 Ratings00 Ratings
Mobile Travel Application9.01 Ratings00 Ratings
Centralized Itinerary Management10.01 Ratings00 Ratings
Collaborative Booking6.01 Ratings00 Ratings
Reuses Traveler Information5.01 Ratings00 Ratings
User-friendly Interface9.01 Ratings00 Ratings
Travel Alerts8.01 Ratings00 Ratings
Best Alternatives
TripItWhen I Work
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Score 9.0 out of 10
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Score 9.9 out of 10
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Lola.com
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PowerDMS by NEOGOV
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Score 7.0 out of 10
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Emburse Chrome River
Emburse Chrome River
Score 7.6 out of 10
Zoho People
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Score 8.9 out of 10
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User Ratings
TripItWhen I Work
Likelihood to Recommend
8.0
(14 ratings)
10.0
(25 ratings)
Likelihood to Renew
9.0
(2 ratings)
10.0
(1 ratings)
Usability
8.0
(2 ratings)
9.0
(1 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
8.7
(19 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(1 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
TripItWhen I Work
Likelihood to Recommend
SAP Concur
TripIt is great for anyone who has multiple trips at any given time. It is also very good at tracking multiple reservations automatically on individual trips. It's not appropriate for low volume trips or only short trips. It is also good for sharing itineraries with others. It's not good for calendar views.
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When I Work
I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
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Pros
SAP Concur
  • Itinerary Management - TripIt does a great job collecting all of your travel information, including your flight and hotel information all in one location, so that you don't have to deal with multiple vendor apps, emails, or even printouts of that info. It also handles multiple upcoming trips for even easier management and organization
  • Notifications - TripIt notifies you of changes to your itinerary, such as delays or gate changes, which is great to have that information pushed to you rather than having to constantly look at flight boards for updates.
  • Apple Watch integration - As an Apple Watch user, TripIt has gone the extra mile to provide a useful watch app for travelers, making your travel information available on your wrist. This makes it even easier to catch changes to your itinerary, and not have to juggle a phone while you already have a passport and luggage to worry about!
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When I Work
  • When I Work allowed me to color-code each employee's schedule.
  • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
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Cons
SAP Concur
  • Some addresses sometimes do not load (But this is becoming rare these days)
  • Add some color to the icons (again minor improvement)
  • Ability to create cross destination group trips with different cities to have a full overview of the trip and crossover points
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When I Work
  • You cannot view inactive employees on the app.
  • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
  • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
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Likelihood to Renew
SAP Concur
I have been using it for a while now and I did renew it every year because it is the best way for me to keep my travel plans in one place with easy visualization
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When I Work
It's a powerful tool for employee management and intuitive to use.
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Usability
SAP Concur
For me- Tripit was super easy right out of the gate. Initially, using Concur required a little bit of training.
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When I Work
While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
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Reliability and Availability
SAP Concur
Ive only had the receipt scan feature crash 1 time; no other issues- in fact the app is more on top of details than I am!!
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When I Work
No answers on this topic
Performance
SAP Concur
pages load fast, notifications are great. up to minute. after deboarding- my next steps are displayed. Syncs with the hotel & frequent flyer rewards programs too.
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When I Work
No answers on this topic
Support Rating
SAP Concur
I have never called their support. That is a great question especially when rolling out into a medium to large organization. Concur is a well-respected company, so I can only suppose their Support is reasonable. I have not experienced their support.
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When I Work
Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
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Implementation Rating
SAP Concur
Set up clear workflows & processes for the masses! No problems with software, only end users...haha
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When I Work
Make certain your team knows how to turn off alerts and utilise the system.
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Alternatives Considered
SAP Concur
TripIt is designed specifically to help individuals manage their travel info in one place. Before I used TripIt, I had to manually save my travel info in a Google Drive folder, add flights to my personal calendar, then manage multiple airline apps to get flight alerts. TripIt has made my travel much easier.
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When I Work
When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
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Scalability
SAP Concur
Tripit is working great for everyone, each department meeting both company and individual needs.
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When I Work
No answers on this topic
Return on Investment
SAP Concur
  • It makes it easy to see if your are missing a hotel stay.
  • It makes it easy to see if you are missing a flight.
  • It makes it easy to send reservations to someone's email and have it added to their TripIt.
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When I Work
  • Has cut down on the time I spend scheduling.
  • Makes estimating payroll simple.
  • Is convenient for staff to use because they can utilize it on their own device.
  • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
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ScreenShots