TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UiPath Automation Platform

    Score8.5 out of 10
    N/AUiPath's agentic platform combines the company's Robotic Process Automation (RPA) solution for automating repetitive tasks with agentic automation. By unifying agentic AI, automation, BPM, and process intelligence, the platform gives organizations control to design, run, and optimize new agentic processes.

    $25

    per month (for 1 user with basic tier features)

    Zapier

    Score8.9 out of 10
    N/AThe Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.

    $29.99

    per month 750 tasks per month

    Pricing
    UiPath Automation PlatformZapier
    Editions & Modules
    Automation Cloud Basic
    $25
    per month 1 user, 1 basic platform tier
    Automation Cloud Enterprise
    Contact Sales
    Enterprise Medium Business
    Contact Sales
    Automation Cloud Standard
    Contact Sales
    Automation Cloud Basic
    starting at $25
    per month 1 user, 1 basic platform tier
    Automation Suite
    Contact Sales
    Starter
    $29.99
    per month 750 tasks per month
    Professional
    $73.50
    per month 2k tasks per month
    Team
    $103.50
    per month 2k tasks per month
    Company
    Contact Sales
    Offerings
    Pricing Offerings
    UiPath Automation PlatformZapier
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—33% discount for annual pricing.
    More Pricing Information
    Community Pulse
    UiPath Automation PlatformZapier
    Considered Both Products
    UiPath
    No answer on this topic
    Zapier
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    99 Answers
    94%
    Would buy again
    47 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    91 Answers
    92%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    97 Answers
    96%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    78 Answers
    93%
    Lived up to sales and marketing promises
    43 Answers
    Implementation went as expected
    99%
    Implementation went as expected
    95 Answers
    98%
    Implementation went as expected
    46 Answers
    Features
    UiPath Automation PlatformZapier
    Cloud Data Integration
    Comparison of Cloud Data Integration features of UiPath Automation Platform and Zapier
    Feature
    UiPath Automation Platform
    -
    Ratings
    Zapier
    9.3
    107 Ratings
    14% above category average
    Pre-built connectors00 Ratings9.6103 Ratings
    Connector modification00 Ratings9.091 Ratings
    Support for real-time and batch integration00 Ratings8.389 Ratings
    Data quality services00 Ratings9.672 Ratings
    Data security features00 Ratings9.871 Ratings
    Monitoring console00 Ratings9.580 Ratings
    Best Alternatives
    UiPath Automation PlatformZapier
    Small Businesses
    No answers on this topic
    Make
    Score9.3 out of 10
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    IBM App Connect
    Score9 out of 10
    Enterprises
    Automation Anywhere
    Score8.4 out of 10
    Workato
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UiPath Automation PlatformZapier
    Likelihood to Recommend
    8.8
    (195 ratings)
    9.4
    (112 ratings)
    Likelihood to Renew
    8.0
    (8 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (7 ratings)
    9.7
    (11 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (82 ratings)
    1.0
    (10 ratings)
    Online Training
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    UiPath Automation PlatformZapier
    Likelihood to Recommend
    UiPath
    UiPath Automation Platform is well-suited for automating repetitive and time-consuming tasks such as invoice processing, data entry, and report generation. By using UiPath Automation Platform, employees can focus on more strategic tasks, which leads to increased efficiency. Additionally, UiPath Automation Platform is highly effective at automating rule-based processes, such as financial processes like bank statement reconciliation, account payable, and account receivable processes that follow a set of predetermined rules.
    Read full review
    Zapier
    If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
    Incentivized
    Read full review
    Pros
    UiPath
    • UiPath is very simple to learn.
    • Any type of application can be automated (Desktop Application, Web Application and also applications reachable only via remote technologies such as Citrix, Remote Desktop and so on).
    • The writing of a process code takes place entirely through the use of objects. In the event that there were no objects capable of solving a particular problem, it is possible to use some languages of the .net platform such as: VB.net, C#.
    • It is easy to scale the solution by adding more robots to run a process in case the solution requires more performance in the future.
    • It can also be used by functional analysts to design the flow to be automated.
    • An academy is available online where basic and advanced courses can be taken. It is also possible to take a completely free basic certification.
    Incentivized
    Read full review
    Zapier
    • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
    • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
    • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
    • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
    Incentivized
    Read full review
    Cons
    UiPath
    • As I mentioned, Excel automation is not very effective, there are a number of packages to add, but there is nothing as smooth as a good macro.
    • Working with selectors is certainly challenging and UiPath does a good job with that, but there is room for improvement since the interface could be smarter in selecting the right attributes and warn the user if something is not properly setup.
    Incentivized
    Read full review
    Zapier
    • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
    • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
    • Communication when support is actually needed basically doesn't happen
    Incentivized
    Read full review
    Likelihood to Renew
    UiPath
    This platform has so much potential and have been garnering a lot of attention by proving benefits in terms of saving operational and manpower costs. I am sure with minute efforts we were able to achieve our ROI and the same is the case with many of our customers whom we have been working around Digital Automation initiatives.
    Incentivized
    Read full review
    Zapier
    Zapier is now very much an integral part of our business and we could not operate without it!
    Incentivized
    Read full review
    Usability
    UiPath
    There are two main reasons with this rating 1. UiPath Automation Platform requires the old school type of Change Weather management, Which actually eats a lot of time to manage and roll out the recent changes. There is not something kind of CI/CD when you are developing the things With UiPath Automation Platform. 2. Very high development and maintenance cost, which actually decrease its usability.
    Incentivized
    Read full review
    Zapier
    The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
    Incentivized
    Read full review
    Reliability and Availability
    UiPath
    Its a cloud based platform which is easily available and used
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Performance
    UiPath
    It has proved and provided good performance across platforms and technologies.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Support Rating
    UiPath
    UiPath RPA has an exceptional studio interface. It has been a year and so since I am using UiPath RPA. Whether it is some my personal task to scrape information & links from the Journal or find a specific character string from multiple PDF collection using OCR, UiPath RPA has made its roots to our technological ecosystem
    Incentivized
    Read full review
    Zapier
    Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
    Incentivized
    Read full review
    Online Training
    UiPath
    Video material supported by text. The training has evolved a lot in the past 3 years to become more attractive. Specific training tracks exist for the different roles in RPA development, where everyone is expected to learn basic development.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Implementation Rating
    UiPath
    The implementation was quick and practical
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Alternatives Considered
    UiPath
    As compared to other products, we require programming knowledge and concepts to work but UiPath is for everyone. It provides us extensive event logging at various stages and effective exception handling for applications and business. It increases our agility and enhances the overall productivity further by using the source control SVC. The solution that we implemented is also very scalable in terms of incorporating new requirements.
    The open source tools require lots of IT effort in order to set up and maintain over time. UiPath is like a complete package and customer service is also active in terms of solving issues arising while automating procession on a day to day basis.
    Read full review
    Zapier
    We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
    Incentivized
    Read full review
    Scalability
    UiPath
    It can be widely used across various departments regardless of platform the product,processes, use cases are build on.
    Incentivized
    Read full review
    Zapier
    No answers on this topic
    Return on Investment
    UiPath
    • We are well on our way to automating our expenses, saving so many hours for project managers and engagement managers.
    • Proofs-of-concept excite our clients, though we are yet to make a sale on a project.
    • UiPath specifically has incited interest with our apprentices and has led them to join the RPA team.
    Incentivized
    Read full review
    Zapier
    • It has saved me the money in hiring an administrative assistant
    • It also saved me the time it took to do these tasks
    • It also allowed me to automate things that increased my lead generation
    • It also allowed me to automate several processes
    Incentivized
    Read full review
    ScreenShots