What users are saying about
18 Ratings
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Top Rated
2973 Ratings
18 Ratings
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Score 8.2 out of 100

Zoom

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Top Rated
2973 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Zoom

Zoom has a smooth interface and the simultaneous audio, video conferencing features, and screen sharing options are mentionable advantages. For saving time and increased efficiency of meetings, Zoom is one of the best communication tools. Zoom is unfitted for unlimited time-based virtual meetings without any cost. It does not have [an] instant link creating facility like google meet.
Md. Sajjad Hossen | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Vidyo
8.3
Zoom
8.3
High quality audio
Vidyo
8.7
Zoom
8.5
High quality video
Vidyo
8.6
Zoom
8.6
Low bandwidth requirements
Vidyo
7.6
Zoom
7.4
Mobile support
Vidyo
8.6
Zoom
8.7

Screen Sharing

Vidyo
7.1
Zoom
8.7
Desktop sharing
Vidyo
7.2
Zoom
8.9
Whiteboards
Vidyo
7.1
Zoom
8.4

Online Meetings / Events

Vidyo
7.1
Zoom
8.4
Calendar integration
Vidyo
7.8
Zoom
8.3
Meeting initiation
Vidyo
7.8
Zoom
8.8
Integrates with social media
Vidyo
5.5
Zoom
7.8
Record meetings / events
Vidyo
6.4
Zoom
8.6
Slideshows
Vidyo
8.1
Zoom
8.5

Online Events Collaboration

Vidyo
7.7
Zoom
8.3
Live chat
Vidyo
8.4
Zoom
8.6
Audience polling
Vidyo
7.2
Zoom
8.0
Q&A
Vidyo
7.6
Zoom
8.3

Online Events Security

Vidyo
7.4
Zoom
8.3
User authentication
Vidyo
7.8
Zoom
8.4
Participant roles & permissions
Vidyo
7.5
Zoom
8.4
Confidential attendee list
Vidyo
7.0
Zoom
8.2

Pros

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Zoom

  • Recording Options — Zoom's local recording capability allows both free and paid members to record conferences. Cloud recording enables users to record audio, video, and chat text and share it with Dropbox, YouTube, and Vimeo.
  • Design that Makes Sense — Zoom's design focuses on simplicity and ease of use. Three easy actions allow users to join a meeting without installing anything. With the app's clean, uncluttered interface you only see the most important elements on the home screen.
  • Supports Large Audiences – Some conference call providers only allow 25-100 people in a video or audio meeting. Large meeting licenses from Zoom allow you to have meetings with 500-1,000 people.
Elias Hossain Biplob | TrustRadius Reviewer

Cons

Vidyo

  • More updates. Unless these are being implemented under the radar I don't personally see much communication around bug or network fixes.
  • As with most telehealth technology it's improving rapidly, but still not perfect. Speaking on medical provider’s behalf they still don't love some of the tools and how they feed through Vidyo - sound quality, consistency of tools, etc.
  • Only real trouble I've seen is when people attempt to call into it like a conference line. Should be utilized for video conferencing only, but improvement could be made for a fully functioning conferencing tool.
John Pavarini | TrustRadius Reviewer

Zoom

  • The mobile application does not display some of the features that are available on the desktop version also it should be integrated with Dropbox or other similar applications so that one can have the full backup of the data.
  • Another drawback is, sometimes I have to face voice distortion. My internet connection is very strong, I do not know why I have [...] face distortion.
  • In addition, sometimes the connection break up [causes] trouble in connecting with my team members and it takes [a] good amount of time. Also, Zoom limits you about the credit hour of your meeting sessions.
David Braun | TrustRadius Reviewer

Likelihood to Renew

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.5
Based on 15 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik | TrustRadius Reviewer

Usability

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Zoom

Zoom 8.5
Based on 17 answers
Everything is easy to understand and use, new users need no training. On the flipside there are minor annoyances such as calendar export being cumbersome (need re-auth every time) and also not having recordings shared within a team or forcing people to name them.
Matthew Gardner | TrustRadius Reviewer

Reliability and Availability

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik | TrustRadius Reviewer

Performance

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 2 answers
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik | TrustRadius Reviewer

Support Rating

Vidyo

Vidyo 8.0
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Zoom

Zoom 3.8
Based on 31 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess | TrustRadius Reviewer

Implementation Rating

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 14 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik | TrustRadius Reviewer

Alternatives Considered

Vidyo

Vidyo is better than the competitors for large meetings with many participants, due to ease of use for participants - everything in-browser has a very low threshold. Due to its lack of breakout rooms, it is less suited for smaller (or internal) meetings, where you can expect everyone to install a client.
Anonymous | TrustRadius Reviewer

Zoom

Used Skype until 2018 or so when it appeared they dropped features like screen share, critical to my business. So I asked my techie friends what to use, and all pointed to Zoom. I switched and have not looked back. Then March 2020 happened and *everyone* was suddenly on Zoom.
Joanne Meehl | TrustRadius Reviewer

Scalability

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik | TrustRadius Reviewer

Return on Investment

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Zoom

  • Zoom has really helped our travel costs! Zoom's technology has made it possible for us to have a wonderful uninterrupted high-quality experience. With such a high standard met for video conferencing, the need for meeting in person or traveling for meetings has shrunk significantly, which has also helped shrink our carbon footprint.
  • Zoom has helped us significantly increase our productivity. Most of our information users weren't using our previous tech because the experience just wasn't there. With Zoom, they feel more confident in the video tech, and that has increased engagement during meetings ten-fold.
Charles Browder | TrustRadius Reviewer

Pricing Details

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector$491
Business19.991
  1. per month
SaaS Edition
BasicFree1
Pro14.992
Business19.992
Enterprise19.992
  1. Free
  2. per month/per license
Additional Pricing Details
Discounts available for each plan if you pay annually.

Rating Summary

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