What users are saying about
11 Ratings
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Top Rated
920 Ratings
11 Ratings
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Score 7.4 out of 101

Zoom

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Top Rated
920 Ratings
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Score 8.8 out of 101

Likelihood to Recommend

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini profile photo

Zoom

Zoom is perfectly equipped to handle internal and external meetings. The settings that they have built-in make it so simple to adjust and have exactly the type of meeting you'd like to have. The video feature is incredible where you can interact as well as the screen-share feature. We have only run into a few problems with Zoom on the recording aspect of it so maybe consider have a separate recording running.
Kevin Knudsen profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Vidyo
8.3
Zoom
8.6
High quality audio
Vidyo
8.0
Zoom
8.9
High quality video
Vidyo
8.7
Zoom
9.0
Low bandwidth requirements
Vidyo
8.0
Zoom
7.9
Mobile support
Vidyo
8.4
Zoom

Screen Sharing

Vidyo
9.2
Zoom
8.8
Desktop sharing
Vidyo
9.0
Zoom
9.3
Whiteboards
Vidyo
9.4
Zoom
8.3

Online Meetings / Events

Vidyo
7.9
Zoom
8.4
Calendar integration
Vidyo
8.8
Zoom
8.6
Meeting initiation
Vidyo
9.1
Zoom
8.7
Integrates with social media
Vidyo
5.6
Zoom
7.2
Record meetings / events
Vidyo
8.0
Zoom
8.9
Slideshows
Vidyo
8.1
Zoom
8.7

Online Events Collaboration

Vidyo
8.2
Zoom
8.4
Live chat
Vidyo
8.7
Zoom
8.7
Audience polling
Vidyo
7.6
Zoom
8.2
Q&A
Vidyo
8.4
Zoom
8.2

Online Events Security

Vidyo
7.8
Zoom
8.6
User authentication
Vidyo
8.4
Zoom
8.6
Participant roles & permissions
Vidyo
8.2
Zoom
8.7
Confidential attendee list
Vidyo
6.8
Zoom
8.4

Pros

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon profile photo

Zoom

  • Its ease of use is incredible. This helps us with clients and internal use.
  • The whiteboard feature and recording features are so seamless and we constantly find ourselves using it.
  • The settings are very easily adjustable and help us when accommodating a large number of individuals.
  • We've found that the audio is incredible because of the individual connection required.
  • Also, we love the ease of integrations with other products such as Google calendar.
Kevin Knudsen profile photo

Cons

Vidyo

  • Video recording - Ability to record conferences and calls.
  • Layout Options for one main speaker - to be able to only see the presenter and no other participants in a webinar scenario.
No photo available

Zoom

  • One persistent bug comes when switching between multiple accounts on one computer. For some work contexts, I use our business-level account to facilitate calls with larger numbers of participants. When I switch back to my personal account, the display name from the business account persists and will continue to reset back to the business display name even after being manually fixed.
Brock Ross profile photo

Likelihood to Renew

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.1
Based on 13 answers
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Stefan Scherbik profile photo

Usability

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.5
Based on 12 answers
Zoom is the most intuitive and useable platform we've yet encountered. I was not onboard with my current company for very long before we picked Zoom, but the difference in support calls I had to take before and after we switched to Zoom was astounding. People seem to get Zoom very quickly.
Stefan Scherbik profile photo

Reliability and Availability

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Stefan Scherbik profile photo

Performance

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Stefan Scherbik profile photo

Support

Vidyo

Vidyo 9.0
Based on 1 answer
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini profile photo

Zoom

Zoom 8.9
Based on 10 answers
As I've written before, Zoom makes us feel like we matter and that we're a client rather than a customer. They want us to succeed and they put in the time to make sure that we do. I feel like they're more of a business partner rather than simply a vendor or supplier. They spent a lot of time onboarding with us, giving us demos, helping us get set up, and then giving us follow-up to be sure it's going well.
Kenneth Hess profile photo

Implementation

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 9.6
Based on 5 answers
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Stefan Scherbik profile photo

Alternatives Considered

Vidyo

Skype is good, but the servers are in the cloud. We have the Vidyo infrastructure on our site. Vidyo can be sold easily because we can directly manage the number of licenses on-premise, With Skype, we need to have a Microsoft subscription and some customers use Linux as their operating system (OS).
Francisco Moraga profile photo

Zoom

Zoom is SO much better than the other web conference options out there. We selected Zoom because we tested it, and all of our employees absolutely loved it. It was so easy to convince our IT Team to switch over to Zoom. It meant fewer issues for them to fix
Michael Kim profile photo

Scalability

Vidyo

No score
No answers yet
No answers on this topic

Zoom

Zoom 10.0
Based on 1 answer
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Stefan Scherbik profile photo

Return on Investment

Vidyo

  • Very positive impact and painless implementation and adapting process.
  • Very good and responsive technical support.
No photo available

Zoom

  • We were able to standardize zoom as our only call/video conference tool. Before zoom everyone had a personal favorite. With Zoom nobody argues anymore about which one is better. This is the one.
  • We do video calls every single day with existing clients. Before Zoom this was a huge pain for us and it affected the delivery of our service. Zoom today is preponderant to the quality of our service.
  • Zoom has always given good impression to our clients (to the ones that didn't know it before). Because of Zoom, we have managed to actually remove the pain of conference call with clients. "I can't hear you" "is breaking up" "I can't connect" ... those are things I haven't heard in a while.
Nicolas Costa Ossa profile photo

Pricing Details

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo Editions & Modules

Additional Pricing Details

Zoom

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Zoom Editions & Modules

On-premise Edition
Virtual H.323/SIP Room Connector49/month
Business19.99/month
    SaaS Edition
    Basic$0
    Pro14.99/month
    Business19.99/month
    Zoom Room Conference Room49/month
    Webinar54.99/month
      Additional Pricing Details

      Add comparison