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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Webex App

    Score8.6 out of 10
    N/AThe Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.

    $0

    user/month

    Whiteboard.chat

    Score8 out of 10
    N/AWhiteboard.chat – an interactive online whiteboard platform designed to support teaching and learning experiences, offering a free tier. Available to educators and students across the USA, the online whiteboard fosters collaborative, immersive learning environments and includes tools for real-time interaction, teachers engage, annotate, and instruct while students actively participate and learn.

    $0

    Free for educators, with ads.

    Pricing
    Webex AppWhiteboard.chat
    Editions & Modules
    Basic Plan
    $0.00
    user/month
    Meet Plan
    $13.50
    user/month
    Meet + Call Plan
    $25.00
    user/month
    Enterprise Plan
    Contact Sales
    Educator Free
    $0
    supported by ads (teacher boards only, 10 class boards)
    Starter
    $3
    per month
    Basic
    $7
    per month
    Gold
    $15
    per month
    Schools/Districts
    $150
    per month
    Offerings
    Pricing Offerings
    Webex AppWhiteboard.chat
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Webex AppWhiteboard.chat
    Considered Both Products
    Cisco
    No answer on this topic
    Epiphani, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    600 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    523 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    606 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    380 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    440 Answers
    No answers on this topic
    Features
    Webex AppWhiteboard.chat
    Project Management
    Comparison of Project Management features of Webex App and Whiteboard.chat
    Feature
    Webex App
    8.3
    638 Ratings
    7% above category average
    Whiteboard.chat
    -
    Ratings
    Task Management8.0362 Ratings00 Ratings
    Gantt Charts7.5173 Ratings00 Ratings
    Scheduling8.7501 Ratings00 Ratings
    Workflow Automation8.4244 Ratings00 Ratings
    Mobile Access8.8600 Ratings00 Ratings
    Search8.3512 Ratings00 Ratings
    Visual planning tools8.5278 Ratings00 Ratings
    Communication
    Comparison of Communication features of Webex App and Whiteboard.chat
    Feature
    Webex App
    7.8
    680 Ratings
    2% below category average
    Whiteboard.chat
    -
    Ratings
    Chat9.1670 Ratings00 Ratings
    Notifications8.6661 Ratings00 Ratings
    Discussions8.6612 Ratings00 Ratings
    Surveys8.2349 Ratings00 Ratings
    Internal knowledgebase8.3307 Ratings00 Ratings
    Integrates with GoToMeeting8.4152 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts2.1175 Ratings00 Ratings
    Integrates with Outlook8.8381 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Webex App and Whiteboard.chat
    Feature
    Webex App
    8.0
    590 Ratings
    1% below category average
    Whiteboard.chat
    -
    Ratings
    Versioning8.1361 Ratings00 Ratings
    Video files8.5512 Ratings00 Ratings
    Audio files8.6511 Ratings00 Ratings
    Document collaboration8.4474 Ratings00 Ratings
    Access control8.3376 Ratings00 Ratings
    Advanced security features8.7390 Ratings00 Ratings
    Integrates with Google Drive5.1171 Ratings00 Ratings
    Device sync8.5365 Ratings00 Ratings
    Best Alternatives
    Webex AppWhiteboard.chat
    Small Businesses
    Flock
    Score9.5 out of 10
    Whimsical
    Score9.3 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Whimsical
    Score9.3 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Whimsical
    Score9.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Webex AppWhiteboard.chat
    Likelihood to Recommend
    8.6
    (747 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (34 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (393 ratings)
    7.0
    (1 ratings)
    Availability
    9.3
    (13 ratings)
    -
    (0 ratings)
    Performance
    7.7
    (12 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (396 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (4 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (16 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (15 ratings)
    -
    (0 ratings)
    Ease of integration
    8.7
    (12 ratings)
    -
    (0 ratings)
    Product Scalability
    8.3
    (12 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.4
    (11 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.7
    (13 ratings)
    -
    (0 ratings)
    User Testimonials
    Webex AppWhiteboard.chat
    Likelihood to Recommend
    Cisco
    It's perfect for project rooms for collaborative work, file sharing, quick reporting and incident handling, and initiating conversations via chat, voice, and video. Some more formal matters are better handled by email. There's a greater chance they won't get lost, and if we want to revisit them months or even years later, we'll be able to find them more easily.
    Read full review
    Epiphani, Inc.
    Whenever the engineers & architects of my team require a brainstorming session, we normally use a whiteboard, as the enterprise does provide Miro licenses with associated. Hence, a whiteboard comes in handy when troubleshooting or discussing the requirements surrounding an application or technical infrastructure for a project. As it removes the dependency on requesting an additional Miro license, we use it. The board also loads faster than a Miro board.
    Incentivized
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    Pros
    Cisco
    • The online meeting within the internal team using Webex App is always a good experience as it helps well in sharing screen, and any content for that matter.
    • It helps in arranging online interviews and it is also very good experience using the web version of Webex App.
    • It also helps in arranging online training sessions and webinars which generally involve huge number of participants generally over 200+ participants and Webex App handles it very well.
    Incentivized
    Read full review
    Epiphani, Inc.
    • Team collaboration feature where multiple users can contribute at the same time.
    • It has wide variety of tools that can be use for creative brainstorming.
    • Whiteboard.chat has no license cost associated with it.
    Incentivized
    Read full review
    Cons
    Cisco
    • Compared to zoom, I think the user experience is not as good.
    • I am not familiar with more detailed options; maybe they are too hidden: how do I integrate Slido better?
    • Not a fan of a mobile app. Maybe needs some improvement.
    Incentivized
    Read full review
    Epiphani, Inc.
    • The UI is lightweight and works well but can be more attractive.
    • The templates available are quite generic and basic; themed templates can be added.
    • Whiteboard navigation is mouse-dominated, but it also has too many hotkeys that make it confusing for the user. They can be easier.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    While Webex has strong adoption on the administrative side, the LTI tool for Webex is lacking some important support for teaching and learning. Therefore, faculty do not see much value in Webex and prefer to use other tools that are easier to access and more likely to benefit their students within the LMS. Webex has not been the easiest to work with for identifying pedagogical roadmap improvements, especially compared to competitors who work closely in the education space
    Incentivized
    Read full review
    Epiphani, Inc.
    No answers on this topic
    Usability
    Cisco
    Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
    Incentivized
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    Epiphani, Inc.
    The application, although it loads faster even at slower internet connections, and is a good alternative to Miro boards, still requires some more room for improvement. During live sessions, when multiple users contribute to the board, the updates are openly visible to all. Perhaps a privacy feature that hides text, available to the board admin, would allow me to give a rating. Being from an ersecurity background, I think the app also requires a secure sign-up process with MFA.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    Performance
    Cisco
    On standalone it works fine, it used to consume a considerable amount of system resources in the past, but with updates and upgrades, this has improved quite a lot. As far as integrations with other systems, we have not come across any critical issues with the app.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    Support Rating
    Cisco
    Talking about Webex App technical support is talking about the quality because they are always attentive and willing to attend to our needs, and the response is immediate; every time we have needed help to solve a problem or find out a function, they have not responded quickly, Cisco has always been characterized by being efficient and deserving 10 points.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    In-Person Training
    Cisco
    I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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    Epiphani, Inc.
    No answers on this topic
    Online Training
    Cisco
    I would rate the online training 8/10. It provided clear and well-structured content, making it easy to understand the core features of Webex. However, I believe it could have been more interactive, with practical exercises or real-life scenarios to enhance user engagement. More advanced topics or troubleshooting guides could also be helpful for deeper learning.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    Implementation Rating
    Cisco
    There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    Alternatives Considered
    Cisco
    Microsoft Teams is the main competitor of the Webex App. But it provides services for less cost than Webex App. And also teams are used by majority of companies in software industries due to its support for other Microsoft services.
    Incentivized
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    Epiphani, Inc.
    I'd rate it lower than Miro but higher than draw.io and Lucidchart. The other two do not have a real-time collaborator feature for users; they have limited tools for designing and no provision for syncing with third-party apps. While whiteboard. Chat does provide a provision for the creation of JIRA or Azure DevOps tickets directly from a sticky note, like Miro.
    Incentivized
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    Scalability
    Cisco
    Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
    Incentivized
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    Epiphani, Inc.
    No answers on this topic
    Return on Investment
    Cisco
    • Comfort in switching multiple OS platforms, when there is similar UI design.
    • HD video quality and HD screen share, make up presentations look more professional and standardized.
    • Less call/meeting drops as seen in other platforms applications.
    • Builds a level of trust, when we connect on Cisco's application platform with customers who are having their whole communication infrastructure shifted to Cisco Webex App.
    Incentivized
    Read full review
    Epiphani, Inc.
    • Because the app is lightweight and less expensive, it loads faster, saving time in meetings and when sharing links.
    • Embeds easily with Confluence docs.
    • Templates are more simple and no variety needs some improvements.
    • Standardized custom templates are not saved; adding the save template feature would help.
    Incentivized
    Read full review
    ScreenShots

    Whiteboard.chat Screenshots

    Product screenshot