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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    When I Work

    Score6.5 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    WhenToWork

    Score9 out of 10
    N/AWhenToWork is employee scheduling application from the California-based company of the same name.N/A
    Pricing
    When I WorkWhenToWork
    Editions & Modules
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    When I WorkWhenToWork
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    When I WorkWhenToWork
    Considered Both Products
    When I Work
    Chose When I Work
    When we were deciding on a scheduling software we evaluated When I Work and When To Work as our potential solutions. Ultimately we decided on When I Work because it offered a more user-friendly interface and was easier to use than the When To Work option. When I Work fit our …
    Incentivized
    WhenToWork
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    21 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    16 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Best Alternatives
    When I WorkWhenToWork
    Small Businesses
    7shifts
    Score9.5 out of 10
    When I Work
    Score6.5 out of 10
    Medium-sized Companies
    No answers on this topic
    When I Work
    Score6.5 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    When I WorkWhenToWork
    Likelihood to Recommend
    10.0
    (25 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (19 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    When I WorkWhenToWork
    Likelihood to Recommend
    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
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    WhenToWork
    WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
    Incentivized
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    Pros
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
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    WhenToWork
    • WhenToWork utilizes templates that make scheduling a breeze.
    • WhenToWork allows the user to "drag and drop" entries for quick changes.
    Incentivized
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    Cons
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
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    WhenToWork
    • The mobile app is too restrictive and could use a makeover.
    • Would like the program to remember defaults (ie. "my positions", etc.)
    Incentivized
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    Likelihood to Renew
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
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    WhenToWork
    No answers on this topic
    Usability
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
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    WhenToWork
    No answers on this topic
    Support Rating
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
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    WhenToWork
    WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
    Incentivized
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    Implementation Rating
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
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    WhenToWork
    No answers on this topic
    Alternatives Considered
    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
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    WhenToWork
    WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
    Incentivized
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    Return on Investment
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
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    WhenToWork
    • N/A. Not a manager, just a user.
    Incentivized
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    ScreenShots