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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WooCommerce

    Score8.5 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    WooCommerce Subscriptions

    Score8.7 out of 10
    N/AWooCommerce Subscriptions is a premium extension for WooCommerce which supports recurring payments and subscription-based services and products.N/A
    Pricing
    WooCommerceWooCommerce Subscriptions
    Editions & Modules
    Woo Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    WooCommerceWooCommerce Subscriptions
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.—
    More Pricing Information
    Community Pulse
    WooCommerceWooCommerce Subscriptions
    Considered Both Products
    Automattic
    No answer on this topic
    Automattic
    Chose WooCommerce Subscriptions
    Stripe subscriptions, PayPal subscriptions, LearnDash. I like that WooCommerce works with multiple payment processors and it makes it easy to remove people from a group or membership if they haven't paid that month.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    43 Answers
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    43 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    40 Answers
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    37 Answers
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    36 Answers
    100%
    Implementation went as expected
    9 Answers
    Features
    WooCommerceWooCommerce Subscriptions
    Online Storefront
    Comparison of Online Storefront features of WooCommerce and WooCommerce Subscriptions
    Feature
    WooCommerce
    8.0
    96 Ratings
    2% above category average
    WooCommerce Subscriptions
    -
    Ratings
    Product catalog & listings8.095 Ratings00 Ratings
    Product management8.096 Ratings00 Ratings
    Bulk product upload7.278 Ratings00 Ratings
    Branding7.383 Ratings00 Ratings
    Mobile storefront9.388 Ratings00 Ratings
    Product variations8.088 Ratings00 Ratings
    Website integration9.596 Ratings00 Ratings
    Visual customization7.392 Ratings00 Ratings
    CMS7.974 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of WooCommerce and WooCommerce Subscriptions
    Feature
    WooCommerce
    6.1
    91 Ratings
    23% below category average
    WooCommerce Subscriptions
    -
    Ratings
    Abandoned cart recovery5.359 Ratings00 Ratings
    Checkout user experience6.991 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of WooCommerce and WooCommerce Subscriptions
    Feature
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    WooCommerce Subscriptions
    -
    Ratings
    eCommerce security8.585 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of WooCommerce and WooCommerce Subscriptions
    Feature
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    WooCommerce Subscriptions
    -
    Ratings
    Promotions & discounts7.591 Ratings00 Ratings
    Personalized recommendations5.374 Ratings00 Ratings
    SEO6.583 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of WooCommerce and WooCommerce Subscriptions
    Feature
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    WooCommerce Subscriptions
    -
    Ratings
    Multi-site management6.747 Ratings00 Ratings
    Order processing8.491 Ratings00 Ratings
    Inventory management8.290 Ratings00 Ratings
    Shipping8.584 Ratings00 Ratings
    Custom functionality7.786 Ratings00 Ratings
    Best Alternatives
    WooCommerceWooCommerce Subscriptions
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    2Checkout from Verifone
    Score8.6 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WooCommerceWooCommerce Subscriptions
    Likelihood to Recommend
    8.9
    (95 ratings)
    8.9
    (8 ratings)
    Likelihood to Renew
    7.0
    (4 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (12 ratings)
    8.1
    (4 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WooCommerceWooCommerce Subscriptions
    Likelihood to Recommend
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Automattic
    WooCommerce Subscriptions is a solid option for WordPress based eCommerce sites, particularly if you are already using WooCommerce as your eCommerce platform. It works for simple subscriptions, allows for customization in terms of email notifications, pricing, coupons, etc. It obviously would not be a good fit for non-WordPress websites, and it may be too much if all you need are very simple subscription plans.
    Incentivized
    Read full review
    Pros
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Automattic
    • Recurring payments
    • Dunning / retrying of payments if it fails the first time
    • Automatically removing access if payments fail
    • Keeping records of who is on which subscription
    • Users can manage their own subscription
    Incentivized
    Read full review
    Cons
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Automattic
    • Better syncing to ActiveCampaign for renewal reminders
    • Make it easier for clients to update their credit cards and have it automatically apply to all subscriptions
    Incentivized
    Read full review
    Likelihood to Renew
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Automattic
    We are very likely to renew our Woo Commerce subscriptions add on. We are dedicated to WordPress and plan to grow our business significantly. Woo Commerce subscriptions enables us to manage and extend our subscription revenue easily. We did not have this a few years ago and we have seen the uplift in revenue from using it!
    Incentivized
    Read full review
    Usability
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Automattic
    I like almost everything about WooCommerce Subscriptions EXCEPT one of the main reasons we started using it has never worked out. When we started this subscription box company, I discovered that it was difficult to track how many of each unique product we needed to order to fulfill subscriptions. In my naivete, I thought it was a simple task . 4 years later, I have recently developed my own custom solution (after learning 5 different programming languages) and I now use the WooCommerce and WooCommerce Subscriptions API to get the data I need from the store en masse. Basically, I offer multiple selections that customers can make as part of their subscriptions. WooCommerce does not offer totals or reports for anything up that is not tracked using a 'variation ID' which you have to manually generate. My products have 80 or so variations per product sometimes and the WooCommerce system was actually a little buggy when I tried setting them all up at once so I gave up. Now I know that without that info, the selections in orders are treated as metadata and handled almost as if they are not relevant to the order
    Incentivized
    Read full review
    Support Rating
    Automattic
    not muh support
    Read full review
    Automattic
    The ticketing system of WooCommerce and WooCommerce Subscriptions is not state of the art. I wish it were an intercom type of support, But I honestly very rarely need support so it's partially a non-issue. Documentation is also very good so it preemptively addresses things that you might typically need support on. One thing I hate about WooCommerce plugins' support MO is that you're always asked to reset to the standard WP theme and deactivate all plugins, which is near impossible to do in a production environment. So their preliminary steps for offering support are highly onerous.
    Incentivized
    Read full review
    Implementation Rating
    Automattic
    No answers on this topic
    Automattic
    It was a smooth and easy implementation for us. Downloaded the add-on and made a few integrations to salesforce and shipstation and we were up and running within a day
    Incentivized
    Read full review
    Alternatives Considered
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Automattic
    We liked that WooCommerce Subscriptions was easier to implement, use, and (slightly) modify over Shopify's subscription model. We can implement and grow Wordpress and WooCommerce (with subscriptions) on our micro-sites fairly quickly and without much long term hassle. The UI is pretty easy to navigate, and the code is a bit simpler than Shopify's (from what we reviewed).
    Incentivized
    Read full review
    Return on Investment
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    Automattic
    • Increased recurring monthly/yearly revenue
    • Decreased time spent managing billing and subscriptions manually
    • Eliminated manual onboarding time, creating accounts by hand, etc.
    Incentivized
    Read full review
    ScreenShots

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.