WordPress vs. Zoho Commerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
WordPress
Score 8.6 out of 10
N/A
Wordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.
$3
per month 6 GB storage
Zoho Commerce
Score 8.8 out of 10
N/A
Zoho Commerce is a global e-commerce platform assisting merchants in over 30+ countries. Along with building an online store, it helps sellers to accept orders, track inventory, process payments, manage shipping, and market the brand without needing any coding knowledge.
$22
per month Billed Annually
Pricing
WordPressZoho Commerce
Editions & Modules
Personal
$4
per month 6 GB storage
Premium
$8
per month 13 GB storage
Business
$25
per month 50 GB storage
Commerce
$45
per month 50 GB storage
Enterprise
Contact for pricing
Commerce Starter
$22
per month Billed Annually
Professional
$60
per month Paid Annually
Advanced
$140
per month Paid Annually
Offerings
Pricing Offerings
WordPressZoho Commerce
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing for Business and Commerce plans vary on number of GB.Zoho Commerce offers a free trial for 30 days, after which the software is available across 3 pricing tiers with competitive plans fitting every need, budget & scale-up requirements of budding entrepreneurs, ecommerce startups, small, and mid-sized businesses. Pricing details are outlined below: - Commerce Starter: $22/month (billed annually), $27/month (billed monthly), for 2,000 customer accounts & 2,000 products. - Commerce Pro: $60/month (billed annually), $75/month (billed monthly), for unmetered customer accounts & 10,000 products. - Commerce Advanced: $140/month (billed annually), $175/month (billed monthly), for unmetered customer accounts & 50,000 products.
More Pricing Information
Community Pulse
WordPressZoho Commerce
Features
WordPressZoho Commerce
Security
Comparison of Security features of Product A and Product B
WordPress
8.1
159 Ratings
1% below category average
Zoho Commerce
-
Ratings
Role-based user permissions8.1159 Ratings00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
WordPress
7.9
134 Ratings
2% above category average
Zoho Commerce
-
Ratings
API7.9124 Ratings00 Ratings
Internationalization / multi-language7.9103 Ratings00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
WordPress
8.1
166 Ratings
4% above category average
Zoho Commerce
-
Ratings
WYSIWYG editor7.9151 Ratings00 Ratings
Code quality / cleanliness7.3152 Ratings00 Ratings
Admin section8.3164 Ratings00 Ratings
Page templates8.7160 Ratings00 Ratings
Library of website themes8.6162 Ratings00 Ratings
Mobile optimization / responsive design8.5161 Ratings00 Ratings
Publishing workflow8.2154 Ratings00 Ratings
Form generator7.1131 Ratings00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
WordPress
8.2
164 Ratings
10% above category average
Zoho Commerce
-
Ratings
Content taxonomy8.1142 Ratings00 Ratings
SEO support7.9148 Ratings00 Ratings
Bulk management7.5125 Ratings00 Ratings
Availability / breadth of extensions9.2152 Ratings00 Ratings
Community / comment management8.3152 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
WordPress
-
Ratings
Zoho Commerce
9.3
2 Ratings
18% above category average
Product catalog & listings00 Ratings9.52 Ratings
Product management00 Ratings8.52 Ratings
Bulk product upload00 Ratings10.02 Ratings
Branding00 Ratings9.02 Ratings
Product variations00 Ratings9.02 Ratings
Website integration00 Ratings10.02 Ratings
Visual customization00 Ratings8.52 Ratings
CMS00 Ratings9.52 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
WordPress
-
Ratings
Zoho Commerce
10.0
2 Ratings
27% above category average
Abandoned cart recovery00 Ratings10.02 Ratings
Checkout user experience00 Ratings10.02 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
WordPress
-
Ratings
Zoho Commerce
10.0
2 Ratings
18% above category average
eCommerce security00 Ratings10.02 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
WordPress
-
Ratings
Zoho Commerce
8.8
2 Ratings
14% above category average
Promotions & discounts00 Ratings9.02 Ratings
Personalized recommendations00 Ratings10.02 Ratings
SEO00 Ratings7.52 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
WordPress
-
Ratings
Zoho Commerce
10.0
2 Ratings
22% above category average
Order processing00 Ratings10.02 Ratings
Inventory management00 Ratings10.02 Ratings
Shipping00 Ratings10.02 Ratings
Custom functionality00 Ratings10.02 Ratings
Best Alternatives
WordPressZoho Commerce
Small Businesses
ManageWP
ManageWP
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Shopify Plus
Shopify Plus
Score 8.9 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
WordPressZoho Commerce
Likelihood to Recommend
8.6
(203 ratings)
8.0
(1 ratings)
Likelihood to Renew
4.8
(38 ratings)
-
(0 ratings)
Usability
8.1
(50 ratings)
-
(0 ratings)
Availability
9.5
(3 ratings)
-
(0 ratings)
Performance
8.6
(2 ratings)
-
(0 ratings)
Support Rating
10.0
(11 ratings)
-
(0 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(10 ratings)
-
(0 ratings)
Configurability
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
WordPressZoho Commerce
Likelihood to Recommend
Automattic
Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
Read full review
Zoho
Zoho Commerce fits well in scenarios for our nutritional businesses have a quick setup for straightforward online sales, especially those already using Zoho tools like Inventory or Books. It shines for single-channel or emerging omnichannel retailers handling catalogs more than 1,000 SKUs, leveraging its drag-and-drop builder and basic automations. Also helps us to grow 5x in the last 6 months.
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Pros
Automattic
  • Easy to use User Interface
  • Coding / Plugin Implementation is awesome
  • There's always a solution available for the platform
  • Security is easy to use and robust
  • Implementation with 3rd party platforms, such as Google's variety of tools
  • Can download and host on your own server or use their hosted servers
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Zoho
  • Inventory solution
  • Financial management
  • HRMS
  • Order fulfillment
Read full review
Cons
Automattic
  • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
  • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
  • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
Read full review
Zoho
  • Onboarding Challenges
  • Sometimes Inventory Shortcomings
  • At some platform Integration Issues but can be done via other sources
Read full review
Likelihood to Renew
Automattic
The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
Read full review
Zoho
No answers on this topic
Usability
Automattic
Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
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Zoho
As I am user of Zoho Commerce and having great experiences with it, giving 8 because they need to improve lot because as in market lot of expensive software are presents like SAP and Oracles but that is cheaper than that with similar feature.
Read full review
Reliability and Availability
Automattic
Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
Read full review
Zoho
No answers on this topic
Performance
Automattic
Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
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Zoho
No answers on this topic
Support Rating
Automattic
I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
Read full review
Zoho
No answers on this topic
In-Person Training
Automattic
Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
Read full review
Zoho
No answers on this topic
Online Training
Automattic
It is very easy to find online resources to learn how to do just about anything with WordPress.
Read full review
Zoho
No answers on this topic
Implementation Rating
Automattic
WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
Read full review
Zoho
No answers on this topic
Alternatives Considered
Automattic
WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
Read full review
Zoho
Zoho Commerce was chosen over Increff, Odoo & Unicommerce due to zero transaction fees saving 1-2% per sale, critical for thin-margin retail like 5x growth case. Good CS & IT services and product itself is detailed. Easy to download reports and easy to forecast. Since they are modifying yearly into their system as per customer needs.
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Scalability
Automattic
WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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Zoho
No answers on this topic
Return on Investment
Automattic
  • Allowed us to being all websites under a single umbrella, saving costs on similar products.
  • It's increased our website turn time and made us faster and more efficient at launching websites.
  • Edits and tweaks happen much faster as we have a customized environment.
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Zoho
  • After using Zoho Commerce sales growth has been improved 15 to 20 % because of clear inventory visibility
  • Consumer support has been improved which has increased retention of customer from 25% to 40 % compared when we were using different platform.
  • Subscription cost is lower than other platforms related to features
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ScreenShots

Zoho Commerce Screenshots

Screenshot of