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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Yesware

    Score8.3 out of 10
    N/AYesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

    $19

    per month

    Zoho Billing

    Score7.9 out of 10
    N/AZoho Billing is a comprehensive billing management solution designed to facilitate one-time invoicing, recurring billing, Subscription Management, and multi-model usage-based billing. The platform automates the entire Quote-to-Cash (Q2C) cycle, ranging from plan configuration to payment collection, revenue recognition, and financial reporting. Zoho Billing functions as a revenue management platform engineered to manage every stage of the Q2C process within a unified…

    $25

    per month per organization (billed annually)

    Pricing
    YeswareZoho Billing
    Editions & Modules
    Pro
    $19
    per month
    Premium
    $45
    per month
    Enterprise
    $85
    per month
    Standard
    $25
    per month per organization (billed annually)
    Premium
    $59
    per month per organization (billed annually)
    Enterprise Edition
    Custom
    Offerings
    Pricing Offerings
    YeswareZoho Billing
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnnual plans save up to 23%.—
    More Pricing Information
    Community Pulse
    YeswareZoho Billing
    Considered Both Products
    Vendasta
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    22 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    21 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    22 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    19 Answers
    No answers on this topic
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    YeswareZoho Billing
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    Mailtrack
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    Enterprises
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    Zuora
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    YeswareZoho Billing
    Likelihood to Recommend
    9.0
    (63 ratings)
    6.0
    (3 ratings)
    Likelihood to Renew
    9.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.2
    (12 ratings)
    -
    (0 ratings)
    User Testimonials
    YeswareZoho Billing
    Likelihood to Recommend
    Vendasta
    It works for my company and my problems. If you need a Sales CRM you can go for higher-end products that will give you what Yesware gives along with other stuff. Wherein we had specific problems we wanted to solve. -We needed a solution for a smaller team within our bigger sales team. -We needed a solution to be easy to use point and click and did not require any setup. -We needed to have a better solution to YAMM.
    Incentivized
    Read full review
    Zoho
    [Zoho Subscriptions is great] for startup agencies or businesses that charge monthly subscriptions of some kind. For most other [softwares,] you are paying at least $100 per month just to have the software. Zoho [Subscriptions] gives you the chance to take advantage of starting at [zero dollars,] which keeps your cost down until you understand the software before you have to upgrade. I feel like you can easily bootstrap your startup business to keep costs down. As you [are] moving forward, and are bringing in several thousand per month in revenue, it can scale up without costing a lot. [The subscriptions] [...] [start] to cost more, [...] if you have one time payments; you then need additional software from Zoho [Subscriptions] to handle the needs, and it starts adding up to typical [back- end] management software, with multiple log in points which start to drain your time budget. [At] that point, I ended up looking for a more all in one software that manages both contacts, one time and recurring invoices, reminders, etc. By the time our revenue exceeded [$5,000] per month[,] I [needed] to save time and looked for other options. [However,] I have other friends who still use it and they are generating $10k or more per month.
    Incentivized
    Read full review
    Pros
    Vendasta
    • Tracking open rates, link click rates, and reply rates. This allows us to compare different templates in order to see which allows for the most interactions and meetings set directly from email engagement.
    • Seeing exactly when someone opens an email and whether it is in their normal location. Also if they are opening on a mobile device versus a computer to be able to organize the set up of the email in a more beneficial way.
    • Being able to save Templates for Mail Merges to avoid the duplication of effort that other mass email systems utilize.
    Incentivized
    Read full review
    Zoho
    • Integrating with other ZoHo modules
    • Pricing
    Read full review
    Cons
    Vendasta
    • The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
    • Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
    Incentivized
    Read full review
    Zoho
    • Declined payments, there wasn't a big alarm that went off automatically when a payment was declined. I have set up different notifications when this happens in the future though.
    Incentivized
    Read full review
    Likelihood to Renew
    Vendasta
    I like the product, but due to the limitations I don't love it. I'm curious to revisit other options, particularly in lieu of Yesware's recent price increases (although I'm on a legacy plan). Some of my challenges to be browser related (I'm on an older computer) -- I'll have to see how things go when I receive my new computer. If the glitches (especially with regard to tracking accuracy and send later feature) go away, I'd be much more inclined to renew
    Read full review
    Zoho
    No answers on this topic
    Usability
    Vendasta
    Yesware is easy to setup and get connected in existing systems. We were able to get started sending the day we puchased our subscription because of the addon for Gmail and easy connection to our CRM. It's also very easy to use in the day to day, kicking off campaigns and seeing their status to as about as easy as it gets. I have not concerns about usability
    Incentivized
    Read full review
    Zoho
    Zoho Billing covers our subscription and invoicing needs well and fits nicely into our Zoho setup, but its broken GA4 integration is a real limitation for our use case.
    Read full review
    Support Rating
    Vendasta
    Because it deserves this rating. The features and functionality provided are great. Our Sales team is very satisfied with this software as it integrates very well with our other software like Outlook, Salesforce, etc. Yesware provides great follow up with customers, which is essential for sales. Meeting scheduling is also flawless.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Vendasta
    All of these tools do what Yesware does, and more; but Yesware does the follow-up email portion best, in my experience. It is reasonably priced and is regularly adding new functionality to make it a sticky license for us to have. Yesware does not have predictive analytics or a particularly strong dialer solution, but it does provide team-wide and template efficacy tracking, and a basic dialer.
    Incentivized
    Read full review
    Zoho
    Zoho [Subscriptions] is a lot easier to set up recurring payments and notifications than [Stripe] or [PayPal] alone. They offer notification reminders that will help manage clients, versus setting up an API [..] communication system [to] your own with the others. Clients have an easier time changing credit cards around in Zoho [Subscriptions,] whereas in Stripe and Paypal, you have a lot more manual work.
    Thryv is [an] all in one [package] for both one time and recurring payments, which I prefer over Zoho [Subscriptions], without having to create new client files in each system; [Thryv] [...] also has notification options which is a time saver. Thryv can also send test email review requests after a trigger or an [invoice] has been paid, whereas you would have to create an API integration with another service to do so in Zoho [Subscriptions]. Overall, Zoho [Subscriptions] is a great system, for most of my personal clients logging into different systems for different needs. [In] addition to subscriptions, [this] is the downfall, but it [is] still a great option for many businesses.
    Incentivized
    Read full review
    Return on Investment
    Vendasta
    • I think net positive ROI from generating meetings that lead to closed deals. Ultimately very difficult to quantify the ROI since it is essentially automating a lot of the manual prospecting done by BDRs/AEs - so ROI is likely higher than just that quantifiable number around deals closed.
    Incentivized
    Read full review
    Zoho
    • We no longer worry about missing payments or tracking the rental program.
    Incentivized
    Read full review
    ScreenShots

    Yesware Screenshots

    Screenshot of CampaignsScreenshot of Email Templates

    Zoho Billing Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot