Overview
ProductRatingMost Used ByProduct SummaryStarting Price
YouTube Live
Score 7.7 out of 10
N/A
YouTube Live is the platform's livestreaming service.N/A
Zoom Workplace
Score 8.1 out of 10
N/A
Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.
$5
per month per license
Pricing
YouTube LiveZoom Workplace
Editions & Modules
No answers on this topic
Add-On Zoom Translated Captions
$5
per month per license
Add-On - Zoom Whiteboard
$24.90
per year
Pro
$149.90
per year per user
Business
$199.90
per year per user
Business Plus
$250.00
per year per user
Add-On - Conference Room Connector
$499
per year
Basic
Free
Enterprise
Custom
Add-On - Large Meetings
starting at $600
per year
Add-On - Cloud Storage
starting at $120
per year
Add-On Audio Conferencing
starting at $1200
per year
Add-On Zoom Phone Power Pack
Starting at $300
per year per user
Add-On - Zoom IQ for Sales
Contact Sales
Add-On - Quality of Service Subscription
Contact Sales
Offerings
Pricing Offerings
YouTube LiveZoom Workplace
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
YouTube LiveZoom Workplace
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
YouTube LiveZoom Workplace
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
7.8
914 Ratings
4% below category average
High quality audio00 Ratings7.8908 Ratings
High quality video00 Ratings7.7906 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
7.8
912 Ratings
1% below category average
Desktop sharing00 Ratings8.5911 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
8.0
917 Ratings
1% below category average
Calendar integration00 Ratings7.9831 Ratings
Meeting initiation00 Ratings8.7892 Ratings
Record meetings / events00 Ratings8.7866 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
7.3
792 Ratings
6% below category average
Live chat00 Ratings7.8774 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
8.4
778 Ratings
8% above category average
User authentication00 Ratings8.2681 Ratings
Participant roles & permissions00 Ratings8.1745 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
7.5
170 Ratings
10% below category average
Hosted PBX00 Ratings7.181 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings7.4101 Ratings
Directory of employee names00 Ratings8.0157 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
8.0
187 Ratings
4% below category average
Answering rules00 Ratings7.6142 Ratings
Call recording00 Ratings9.1169 Ratings
Call park00 Ratings7.9109 Ratings
Call screening00 Ratings7.7120 Ratings
Message alerts00 Ratings7.9150 Ratings
Business SMS/External Messaging00 Ratings8.599 Ratings
Voicemail Transcription00 Ratings7.6138 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
7.9
211 Ratings
6% below category average
Mobile app for iOS00 Ratings8.8187 Ratings
Mobile app for Android00 Ratings7.0131 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
YouTube Live
-
Ratings
Zoom Workplace
8.1
170 Ratings
2% above category average
Centralized communications management00 Ratings7.7137 Ratings
Team messaging00 Ratings8.3145 Ratings
Team document sharing00 Ratings8.8125 Ratings
Call and meeting analytics00 Ratings7.8140 Ratings
Best Alternatives
YouTube LiveZoom Workplace
Small Businesses
OBS Studio
OBS Studio
Score 8.6 out of 10
Broadvoice
Broadvoice
Score 9.2 out of 10
Medium-sized Companies
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.7 out of 10
Nextiva
Nextiva
Score 9.1 out of 10
Enterprises
Zoom Events & Webinars
Zoom Events & Webinars
Score 8.7 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
YouTube LiveZoom Workplace
Likelihood to Recommend
8.0
(2 ratings)
7.5
(966 ratings)
Likelihood to Renew
-
(0 ratings)
1.8
(21 ratings)
Usability
8.0
(1 ratings)
4.5
(40 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
1.3
(41 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
7.3
(8 ratings)
Configurability
-
(0 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
8.0
(13 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Professional Services
-
(0 ratings)
9.2
(8 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
YouTube LiveZoom Workplace
Likelihood to Recommend
Google
If they are looking for something to learn or a topic that needs brushing over I would always recommend that they use YouTube Live.
Read full review
Zoom
* Onboarding new employees - adaptation is quick and easy for new employees - for phone and meeting use. * Administration is quick and easy as well as finding answers to the 'what ifs' * Delegation for scheduling and creating scheduler links - what an awesome process - delegation allows for ease of on-boarding new employees - pre-emptively setting up their meetings and orientations in advance of start date *AI summary - our development teams uses them for ALL meetings creating a great history and follow up process for the entire team
Read full review
Pros
Google
  • video quality
  • fan/viewer interaction
  • Live scheduling
Read full review
Zoom
  • I love how easy it is to set the focus on the presenter. It is annoying when people don't spotlight themselves as a presenter, so you get to see the whole gallery of attendees in smaller, two-inch windows.
  • I like the capability of having break-out rooms. Even though I don't use them very often, it is nice to have them available if the right situation presents itself for smaller group chats.
  • The recording quality is better than I have experienced with other products (Microsoft Teams, WebEx, etc.), and the fact that it is already an MP4, so I don't have to convert it for publishing on our intranet is huge to me.
Read full review
Cons
Google
  • Paradox of choice
  • Ads
  • Mobile, you can't just listen on the go
Read full review
Zoom
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
Read full review
Likelihood to Renew
Google
No answers on this topic
Zoom
We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.
Read full review
Usability
Google
It can be cluttered. I think it could be a lot sleeker and more intentional
Read full review
Zoom
Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.
Read full review
Reliability and Availability
Google
No answers on this topic
Zoom
There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.
Read full review
Performance
Google
No answers on this topic
Zoom
Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.
Read full review
Support Rating
Google
No answers on this topic
Zoom
Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.
Read full review
Implementation Rating
Google
No answers on this topic
Zoom
If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.
Read full review
Alternatives Considered
Google
i just clicked the first one i saw, i haven't tried any other live streaming applications / platforms
Read full review
Zoom
Based on my experience with Teams, I like Zoom's messaging interface much better and Zoom seems to have better video quality. When I was evaluating different VoIP providers, Zoom Phone also had way more features and was much more stable than Teams Phone. I also evaluated Nextiva and did not its UI as much as the Zoom desktop app. Zoom Phone's pricing was also significantly better.
Read full review
Contract Terms and Pricing Model
Google
No answers on this topic
Zoom
The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.
Read full review
Scalability
Google
No answers on this topic
Zoom
Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.
Read full review
Professional Services
Google
No answers on this topic
Zoom
Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.
Read full review
Return on Investment
Google
No answers on this topic
Zoom
  • Zoom, in essence, is how we deliver what we sell. Services delivered over Zoom account for 80% of our annual revenue.
  • Zoom saves me approximately 3 hours every week thanks to integrations with other software I use.
  • Zoom webinars have fueled my list growth.
Read full review
ScreenShots

Zoom Workplace Screenshots

Screenshot of the new Zoom Meetings experience in Zoom Workplace with multi-speaker view.Screenshot of the Ask AI Companion feature, that will be able to gather, synthesize, and share information across Zoom Workplace to help prepare for meetings.Screenshot of the new combined Meetings and Calendar tab in Zoom Workplace, used to attach meeting materials like files and whiteboards.Screenshot of smart name tags that allow other meeting participants to see participant names in a Zoom Room.