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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    QuickBooks Online

    Score8 out of 10
    N/AQuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.

    $38

    per month

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    QuickBooks OnlineZoho Books
    Editions & Modules
    Simple Start
    $38
    per month
    Essentials
    $75
    per month
    Plus
    $115
    per month
    Advanced
    $275
    per month
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    QuickBooks OnlineZoho Books
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    QuickBooks OnlineZoho Books
    Considered Both Products
    Intuit
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    129 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    124 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    129 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    100 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    117 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    QuickBooks OnlineZoho Books
    Payroll Management
    Comparison of Payroll Management features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    7.7
    125 Ratings
    2% above category average
    Zoho Books
    -
    Ratings
    Pay calculation8.0114 Ratings00 Ratings
    Benefit plan administration6.962 Ratings00 Ratings
    Direct deposit files8.1105 Ratings00 Ratings
    Salary revision and increment management7.778 Ratings00 Ratings
    Reimbursement management7.784 Ratings00 Ratings
    Customization
    Comparison of Customization features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    7.0
    116 Ratings
    8% below category average
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration6.996 Ratings8.218 Ratings
    Plug-ins7.198 Ratings00 Ratings
    Security
    Comparison of Security features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    8.2
    191 Ratings
    0% above category average
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability8.3156 Ratings8.622 Ratings
    Role-based user permissions8.1181 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    8.0
    217 Ratings
    2% above category average
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards8.1204 Ratings8.727 Ratings
    Standard reports8.3211 Ratings9.225 Ratings
    Custom reports7.7195 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    7.8
    234 Ratings
    2% above category average
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable8.5200 Ratings8.426 Ratings
    Accounts receivable8.6217 Ratings9.227 Ratings
    Cash management7.9198 Ratings7.925 Ratings
    Bank reconciliation9.0223 Ratings7.825 Ratings
    Expense management8.2206 Ratings8.126 Ratings
    Time tracking6.998 Ratings8.518 Ratings
    Fixed asset management7.798 Ratings00 Ratings
    Multi-currency support7.549 Ratings8.117 Ratings
    Multi-division support7.180 Ratings00 Ratings
    Regulations compliance7.979 Ratings8.015 Ratings
    Electronic tax filing8.0118 Ratings00 Ratings
    Self-service portal7.3126 Ratings8.819 Ratings
    Global Financial Support6.441 Ratings00 Ratings
    Primary and Secondary Ledgers7.972 Ratings00 Ratings
    Intercompany Accounting7.672 Ratings00 Ratings
    Localizations7.855 Ratings00 Ratings
    Journals and Reconciliations8.5146 Ratings00 Ratings
    Enterprise Accounting7.062 Ratings00 Ratings
    Configurable Accounting7.789 Ratings00 Ratings
    Centralized Rules Framework7.560 Ratings00 Ratings
    Standardized Processes8.6108 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    6.8
    90 Ratings
    7% below category average
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking6.685 Ratings8.216 Ratings
    Automatic reordering6.947 Ratings7.810 Ratings
    Location management7.254 Ratings00 Ratings
    Manufacturing module6.537 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of QuickBooks Online and Zoho Books
    Feature
    QuickBooks Online
    7.7
    144 Ratings
    4% above category average
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing7.991 Ratings8.421 Ratings
    Order entry7.787 Ratings9.420 Ratings
    Credit card processing8.3111 Ratings8.020 Ratings
    Cost of goods sold8.0110 Ratings8.820 Ratings
    Order Orchestration7.347 Ratings00 Ratings
    End-to-end order visibility7.750 Ratings00 Ratings
    Order exception Resolution7.443 Ratings00 Ratings
    Best Alternatives
    QuickBooks OnlineZoho Books
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.1 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    QuickBooks OnlineZoho Books
    Likelihood to Recommend
    8.3
    (252 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    9.7
    (27 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (167 ratings)
    8.9
    (11 ratings)
    Availability
    9.0
    (6 ratings)
    -
    (0 ratings)
    Performance
    1.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (70 ratings)
    5.3
    (5 ratings)
    Implementation Rating
    10.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    -
    (0 ratings)
    CPA Rating
    7.4
    (18 ratings)
    -
    (0 ratings)
    Ease of integration
    1.3
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    QuickBooks OnlineZoho Books
    Likelihood to Recommend
    Intuit
    QBO is a great solution for small and midsize companies. If the goal is to record all transactions and pull reliable financial reports, QBO is a great option. QBO is also a great solution if most operations are run in a system like Ramp. It syncs well with systems like that and turns the data into something management can use to make decisions. QBO is great because so many people use it. It is easy to find training online, and many people have experience with it.
    Incentivized
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    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    Intuit
    • Workflows for accounts payable invoice review are terrific.
    • Bill payment allows you to pay vendors online via ACH or check without having to write a physical check, which reduces admin time.
    • The cloud based login lends well to a remote or hybrid work environment for staff.
    • QuickBooks Online allows you to pre-configure vendors' general ledger expense accounts. This helps with general ledger coding accuracy and consistency.
    • QuickBooks Online integrates with Rippling HRIS, Coast, Capital One, JPMorgan Chase, etc., which lends well to an efficient month-end closing and reduced administrative time.
    Incentivized
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    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
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    Cons
    Intuit
    • I dislike that the online bill pay option through QuickBooks is required for their invoicing.
    • The auto-fill portion of the customer setup, specifically the company name, is listed, but it also auto-fills in the name portion, which is inconvenient and time-consuming to remove.
    Incentivized
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    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    Intuit
    It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    Intuit
    Beyond being overkill for a small org's needs, QBO is constantly stealing screen real estate and attention by hammering users for account upgrades, connecting to one of their approved consultants or buying add-ons. The idea of using a simple configurable bookeeping and light accounting interface is completely missing. At the very least, we should be able to hide functions like inventory that we will never use.
    Incentivized
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
    Incentivized
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    Zoho
    No answers on this topic
    Performance
    Intuit
    Everything process has its bugs lately with the new interface. Nothing has worked smoothly since this all began last month.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    Intuit
    In my experience, most representatives keep me on the phone for hours, literally, for a single issue and then usually cannot resolve it satisfactorily. I have 10 open cases that need resolution and, in my experience, there has been NO follow-up communication on any of them.
    Incentivized
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    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
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    Implementation Rating
    Intuit
    The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    Intuit
    As a freelance bookkeeper, the Desktop version of QuickBooks Online doesn't allow for ease of access from any device. Having to be on a computer with the software downloaded creates additional work to gain access to all required filings etc. Also, I personally find the linking functionality on the Online version to be much more streamlined and user friendly.
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
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    Scalability
    Intuit
    As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    Intuit
    • QuickBooks has given us a useful portal by which to get an overview of our financials.
    • QuickBooks has given us a relatively easy way to send out invoices quickly and efficiently.
    • Due to the customization limitations on QuickBooks, we've had to get creative in third-party implementations to better represent our brand and to track financials.
    Incentivized
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    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
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    ScreenShots

    QuickBooks Online Screenshots

    Screenshot of the accounting and bank transactions interfaceScreenshot of an overview of the accounting inventoryScreenshot of book marksScreenshot of the business tax overviewScreenshot of the customer hubScreenshot of the dashboard

    Zoho Books Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot