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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoho Projects

    Score8 out of 10
    N/AZoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.

    $5

    per month per user

    ZoomInfo Chat

    Score7.9 out of 10
    N/AZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
    Pricing
    Zoho ProjectsZoomInfo Chat
    Editions & Modules
    Free
    $0
    Premium
    $5
    per month per user
    Enterprise
    $10
    per month per user
    Project Plus
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Zoho ProjectsZoomInfo Chat
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount offered for annual billing.—
    More Pricing Information
    Community Pulse
    Zoho ProjectsZoomInfo Chat
    Considered Both Products
    Zoho
    No answer on this topic
    ZoomInfo
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    100%
    Would buy again
    28 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    100%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    28 Answers
    Lived up to sales and marketing promises
    71%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    23 Answers
    Implementation went as expected
    57%
    Implementation went as expected
    4 Answers
    100%
    Implementation went as expected
    26 Answers
    Features
    Zoho ProjectsZoomInfo Chat
    Project Management
    Comparison of Project Management features of Zoho Projects and ZoomInfo Chat
    Feature
    Zoho Projects
    6.6
    20 Ratings
    15% below category average
    ZoomInfo Chat
    -
    Ratings
    Task Management7.520 Ratings00 Ratings
    Resource Management7.019 Ratings00 Ratings
    Gantt Charts6.517 Ratings00 Ratings
    Scheduling5.518 Ratings00 Ratings
    Workflow Automation6.014 Ratings00 Ratings
    Team Collaboration7.520 Ratings00 Ratings
    Support for Agile Methodology6.35 Ratings00 Ratings
    Support for Waterfall Methodology8.011 Ratings00 Ratings
    Document Management6.016 Ratings00 Ratings
    Email integration6.016 Ratings00 Ratings
    Mobile Access5.018 Ratings00 Ratings
    Timesheet Tracking7.519 Ratings00 Ratings
    Change request and Case Management6.96 Ratings00 Ratings
    Budget and Expense Management6.014 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Zoho Projects and ZoomInfo Chat
    Feature
    Zoho Projects
    5.0
    13 Ratings
    42% below category average
    ZoomInfo Chat
    -
    Ratings
    Quotes/estimates5.55 Ratings00 Ratings
    Invoicing5.012 Ratings00 Ratings
    Project & financial reporting6.55 Ratings00 Ratings
    Integration with accounting software3.013 Ratings00 Ratings
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Zoho Projects and ZoomInfo Chat
    Feature
    Zoho Projects
    -
    Ratings
    ZoomInfo Chat
    9.3
    1 Ratings
    8% above category average
    Chat history and transcripts00 Ratings9.01 Ratings
    Chat reporting00 Ratings10.01 Ratings
    Chat and web analytics00 Ratings9.01 Ratings
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    Zoho ProjectsZoomInfo Chat
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    KanbanFlow
    Score7.3 out of 10
    SAP Conversational AI (discontinued)
    Score6.8 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Zoho ProjectsZoomInfo Chat
    Likelihood to Recommend
    6.5
    (24 ratings)
    9.0
    (28 ratings)
    Likelihood to Renew
    9.9
    (3 ratings)
    -
    (0 ratings)
    Usability
    5.6
    (4 ratings)
    9.0
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (9 ratings)
    9.6
    (8 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Zoho ProjectsZoomInfo Chat
    Likelihood to Recommend
    Zoho
    My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
    Incentivized
    Read full review
    ZoomInfo
    ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
    Incentivized
    Read full review
    Pros
    Zoho
    • We use it to manage our sales orders as there are lots of moving parts which are necessary to get client orders done properly.
    • I use it anytime I have a new idea I want to put into motion. As I can create a list for brainstorming, feedback, specific actions necessary in order to test and or implement the idea.
    • Unrelated to business, it's a great way to plan travel in order to make sure you don't forget those important things like passport, flight arrangement, client meeting confirmation, and meeting prep as far as what specific documents or things do you need to bring with you.
    • And since everyone is on the go and expected to keep up with work, the mobile/tablet app makes it a breeze to keep up, work on, and create new projects.
    Incentivized
    Read full review
    ZoomInfo
    • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
    • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
    • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
    Incentivized
    Read full review
    Cons
    Zoho
    • There is no ability to add custom fields in the "Bugs" module - for example, if we want to add fields such as Version Number.
    • Reporting is not integrated - its a fairly expensive add-on.
    • There is no easy way to track actual and completed dates for tasks - so historical variance analysis is not easy.
    Read full review
    ZoomInfo
    • It could improve on total data provided when a lead is sent
    • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
    • Allow visitors to directly contact sales team or marketing.
    Incentivized
    Read full review
    Likelihood to Renew
    Zoho
    I've reviewed about 8 other project management solutions and Zoho Projects is the best I've seen without being overly complicated. Zoho Projects keeps getting better! Recent new enhancements makes it even easier to navigate. There are new keyboard shortcuts that cut my time way down. The tools are very easy to use.
    Read full review
    ZoomInfo
    No answers on this topic
    Usability
    Zoho
    Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
    Incentivized
    Read full review
    ZoomInfo
    This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
    Incentivized
    Read full review
    Reliability and Availability
    Zoho
    Has not been down to my knowledge.
    Read full review
    ZoomInfo
    No answers on this topic
    Performance
    Zoho
    Speed meets my expectations.
    Read full review
    ZoomInfo
    No answers on this topic
    Support Rating
    Zoho
    Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
    Incentivized
    Read full review
    ZoomInfo
    As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
    Read full review
    Alternatives Considered
    Zoho
    Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
    Incentivized
    Read full review
    ZoomInfo
    As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
    Incentivized
    Read full review
    Return on Investment
    Zoho
    • We needed a system to organize our growing business, so anything was better than what we had, which was nothing.
    • Recording time spend is a huge reason for using project software. It has made me aware of the tasks that are taking too long and where we are not being profitable as a company.
    • It has kept our team accountable for what needs to get completed and when projects are not in motion or completed timely. It's helpful to know in order to get billing out faster.
    Incentivized
    Read full review
    ZoomInfo
    • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
    • Fabulous chatbot arrangement that expanded our site changes.
    Incentivized
    Read full review
    ScreenShots

    Zoho Projects Screenshots

    Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.