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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Zoho Sign

    Score9.1 out of 10
    Small Businesses (1-50 employees)
    Zoho Sign is a digital signing service that lets you execute contracts quickly without the hassles of transporting paper documents while ensuring security and legality. It works completely on cloud and integrates readily with your everyday apps. According to the vendor, Zoho Sign is perfect for anyone who needs to sign business documents but widely used for HR, legal, finance, HR, and sales functions. Documents that can be signed include:…

    $0

    per user

    Pricing
    PandaDocZoho Sign
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Free
    $0.00
    per user
    Standard
    $10.00
    per user/ month
    Professional
    $15.00
    per user/ month
    Offerings
    Pricing Offerings
    PandaDocZoho Sign
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptional$10 per user
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    PandaDocZoho Sign
    Considered Both Products
    PandaDoc
    Chose PandaDoc
    We chose PandaDoc for its ease of use and tools that allow a professional feel. The convenience for our clients to review and sign agreements also helped us make the decision to go with PandaDoc.
    Incentivized
    Chose PandaDoc
    Great value and it won't break the bank!
    Incentivized
    Zoho
    Chose Zoho Sign
    I was a paid subscriber to Adobe prior to using Zoho, and found their solution expensive and inflexible. DocuSign may be the market leader, but Zoho fits better into our overall needs, especially since it integrates well with our other Zoho products.
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    222 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    204 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    221 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    174 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    182 Answers
    No answers on this topic
    Best Alternatives
    PandaDocZoho Sign
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    BoldSign, by Syncfusion
    Score10 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    OneSpan Sign
    Score9.6 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    DocuSign
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocZoho Sign
    Likelihood to Recommend
    8.5
    (329 ratings)
    9.0
    (5 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (23 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.6
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (23 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    -
    (0 ratings)
    Configurability
    2.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (20 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    PandaDocZoho Sign
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Zoho
    great for sending out duplicate forms to clients that require a signature, this is fine when you do not have to keep changing details on the form. What is limited is if we need to change elements that need to be signed or remove elements as the original form is loaded up as a Word document or PDF. There are a variety of selection options to ensure that the data fields can be customized to font color and size number of characters etc.
    Incentivized
    Read full review
    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Zoho
    • Easy use.
    • Drag and drop for text-boxes.
    • Quick upload of documents.
    Incentivized
    Read full review
    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Zoho
    • Page and element spacing can sometimes be different than expected.
    • There should be more standardized fields for inserting into documents.
    Incentivized
    Read full review
    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    Zoho
    DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.
    Incentivized
    Read full review
    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    Zoho
    • Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

    Zoho Sign Screenshots

    Screenshot of Zoho Sign DashboardScreenshot of Sending documents for signatures using templatesScreenshot of All document sent using Zoho SignScreenshot of Rebranding email templates sent from Zoho Sign