Customer Loyalty Program Software
Best Customer Loyalty Program Software include:
Growave, Giftbit, BHN Rewards, Tremendous, Como, Zinrelo, Rymera Advanced Coupons, TapMango, Rakuten Rewards and Antavo Enterprise Loyalty Cloud.
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TapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.
Talon.One, from the company of the same name headquartered in Berlin, is a promotion engine that enables users to create targeted and customized marketing promotions built around customer and session data. WIth it, users can create, manage and track discounts, coupon codes, referral,…
Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs,…
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Antavo is an Enterprise Loyalty Cloud, providing technology to manage experience-based, paid, and lifestyle loyalty programs online, in-store, or on mobile. Antavo’s no-code, API-centric platform makes the loyalty program experience customizable so loyalty and marketing teams can…
LevelUp was a restaurant a payment system with customer loyalty support developed by SCVNGR and acquired by Grubhub in late 2018. It now forms the backbone of Grubhub's customer loyalty program available to restaurants that use Grubhub's delivery as a service platform.
Como is a mobile loyalty program management app from the Israeli company of the same name, formerly known as Conduit.
Epsilon PeopleCloud (formerly the Agility platform with Agility Harmony) is an enterprise-level email marketing and cross-channel campaign management platform competing with Responsys, Cheetah Mail, ExactTarget, etc. The vendor has a strong international presence with staff in 14…
SessionM is a customer engagement platform that combines customer data management, loyalty program and offer management, and cross-channel campaign management (SMS, email, push, and in-app messages).
GoodRx is a pharmacy and prescription drug pricing and purchasing application, from the company of the same name in Santa Monica. If a patient's medication isn't covered by insurance and they can't afford the cash price, GoodRx can provide a lower price without any restrictions or…
Paytronix, from the company of the same name in Newton, is presented as an all-in-one, multi-channel marketing platform that transforms customer engagement into meaningful guest experiences. It can be used to create employee dining rewards, or it can serve as a platform to enable…
Stamps is a customer loyalty software solution, from Stamps Indonesia headquartered in Jakarta Barat, Meruya. The service boasts a variety of customer engagement features, and it also features a mobile app.
Marsello is a marketing solution for small and medium sized retailers, that helps them sell more in-store and online. Retailers can run targeted and timely marketing with data-driven automation, email, SMS, & loyalty programs and now, social media management. Capabilities encompass…
Retyn Loyalty & Rewards platform offers customers a loyalty solution. The solution drives customer retention and engagement by providing them with rewards at all contact points. Retyn makes it easier for businesses and their customers to manage their loyalty programs, redemption…
Sayl is a customer loyalty & retention platform helping ambitious marketers to venture into the web3 space. Sayl Retail also offers video transactions for ecommerce sites.
A solution to drive user engagement and increase retention. A customizable, no-code loyalty program software for automating rewards. Designed for B2C, FinTech, and SaaS companies with webhooks/API and integrations. LoyaltySurf rewards users when they take action.Customizable Rewards:…
TRIFFT Loyalty Cloud is a no-code loyalty toolkit built specifically to address the needs of retailers by enabling them to deliver engaging enterprise-grade loyalty experiences to their customers. The TRIFFT platform combines a loyalty engine, supporting all modern loyalty mechanics,…
HOTECH - Hotel Technology Ecosystem is a solution center that develops hotel management technology, including the company's Otello suite of applications, covering all the processes in a hotel from CRM to Finance Management, Front Office to Cost Analysis. In addition to software solutions,…
Figment is a Point of Sale solution to grow small businesses. Figment POS is an iPad ePOS for any retail shop, quick service location, bar, restaurant or coffee shop. Figment POS has created an iPad based cash register, by allowing customers to setup their shop in minutes without…
Vouchery in London provides AI-powered marketing software that automatically triggers relevant promotions (discounts, vouchers or loyalty points ) at every step of a customer journey. They state tehir goal is to fully automate the process of finding and delivering the right incentive…
RepeatRewards is a marketing company headquartered in Eden Prairie, whose flagship product is their customer loyalty solution.
LoyaltyXpert is a one-stop solution for loyalty programs that offers solutions integrated with retention strategies, boasting a mix of functionality, affordability, and flexibility to manage and run loyalty programs, and tools to help overcome challenges that act as a hurdle in increasing…
Build brand advocacy with an engaging and omnichannel loyalty program Engage with customers and convert them into brand advocates with Easyrewardz LPaaS (Loyalty Program As A Service). A loyalty platform, LPaaS is designed with an in-built loyalty strategy and integrates with Point…
Prime Cloud is a SaaS solution designed by Loyalty Prime to help companies set up and efficiently manage their customer loyalty programs. The Prime Cloud provides business rules and customization for managing loyalty programs. Multiple APIs provide integration to front-end channels,…
VEMT Experience & Loyalty Cloud is a CXM platform with 70+ compelling pre-configured end-to-end CX-Flows. The vendor says it is smart, easy-to-implement, and easy-to-update, and that it is designed to enable rapid implementation of high-conversion Customer Experience all along…
inCust Loyalty and Rewards aims to provide companies with powerful instruments for increasing customer satisfaction and loyalty, promoting goods and services, and rewarding customer activity. The solution supports a large variety of loyalty program scenarios with flexible reward…
Learn More About Customer Loyalty Program Software
What is Customer Loyalty Program Software?
Customer Loyalty Program Software is designed to strengthen customer relationships through the implementation of reward programs. It identifies valuable, loyal, or interested customers, providing the infrastructure to manage a campaign that incentivizes engagement using gift cards, points, cashback, vouchers, and other promotions.
Also known as loyalty management, these tools help target the right customers, and deploy the best methods to bring them back to the business. AI and machine learning are increasingly used to create personalized rewards based upon a customer’s shopping patterns. The software tracks engagement and provides analytics to measure performance. This software can be implemented as a stand-alone solution or be an integrated set of capabilities within other marketing software.
Customer Loyalty Program Software Features
Most customer loyalty program software will offer the following features:
Campaign Design
Loyalty Program Management / Membership Management
Rewards Customization
Rewards Management
Loyalty Cards
Gift Cards
Points
Cash Back
Vouchers
Gamification
Customer Segmentation
Activity Tracking
Performance Analytics
Member Portal
Mobile App
Omnichannel Access
Mobile
Desktop
In-store
CRM / CMS / Marketing Automation Platform Integration
Customer Loyalty Program Software Comparison
Consider the following factors when choosing customer loyalty program software:
Integrations: Does the software integrate with your POS system to automatically add and redeem rewards points and coupons? For a better customer experience and a smooth-running operation, make sure it does. What are your integration requirements with your CRM, CMS, or marketing automation systems? Pick a solution that can easily integrate with the other marketing and sales systems your business already uses.
Use Case: Does the software readily support your marketing objectives? Some products are designed to support specific industries such as airlines or restaurants, others are more appropriate for enterprises, B2B sales, small businesses, or retail applications.
Accessibility: Customers are much more likely to engage with loyalty programs that support mobile-friendly rewards. Does the software provide easy mobile access so your customers can readily check their status through in-store tablets, POS systems, mobile apps, and SMS?
Social Media: Can your customers earn rewards by promoting your brand on social media? This is becoming an increasingly important tool in business promotions. It’s often an easy action for customers to take and can contribute to your social marketing efforts.
Pricing Information
Most products are priced on a per month basis, ranging from introductory prices starting at $9 ranging to over $3,000 a month. Large installations often require a custom quote.
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Frequently Asked Questions
What does customer loyalty program software do?
What are the benefits of using customer loyalty program software?
- Engages new customers
- Helps retain and win back old customers
- Increases visit frequency
- Increases spend per visit
- Fosters brand connection
- Helps meet customer expectations
- shows customer appreciation
- most customers want or expect loyalty programs
- Increases customer referrals – customers are more likely to recommend brands that have loyalty programs
- Improves customer targeting – rewards data readily collected during campaigns allow more for personalized and successful campaigns in the future
What are the best customer loyalty program software products?
These are some of the popular customer loyalty program software products: