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Marsello

Marsello

Overview

What is Marsello?

Marsello is a customer loyalty and marketing automation platform designed to assist small to medium-sized businesses in creating, retaining, and growing loyal customers. It offers a customizable loyalty program that allows businesses to align rewards with customer preferences and implement tiered programs...

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Recent Reviews

TrustRadius Insights

Marsello has proven to be a valuable tool for traditional hospitality businesses, addressing important business problems and enhancing the …
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Pricing

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Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.marsello.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $400 per month
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Product Demos

Marsello + Shopify Overview Demo | Marsello

YouTube

App Demo | Marsello

YouTube
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Product Details

What is Marsello?

Marsello is a customer loyalty and marketing automation platform designed to assist small to medium-sized businesses in creating, retaining, and growing loyal customers. It offers a customizable loyalty program that allows businesses to align rewards with customer preferences and implement tiered programs to incentivize spending and unlock higher-value rewards.

Marsello also enables businesses to award points for various customer actions beyond purchases, such as referrals, reviews, and surveys. Customers can redeem discounts or vouchers both online and offline, and businesses can offer experiential rewards like exclusive events.

Additionally, Marsello provides automation features for sending timely reminders to customers, comprehensive reporting capabilities, and AI content suggestions to enhance marketing campaigns.

Marsello Video

Marsello Marketing Platform

Marsello Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Marsello has proven to be a valuable tool for traditional hospitality businesses, addressing important business problems and enhancing the overall customer experience. By providing powerful insights into customers' buying habits, Marsello helps businesses gain a better understanding of their target audience, enabling them to make more informed marketing decisions. The loyalty program feature has been particularly impactful, fostering customer loyalty and driving repeat business. This not only boosts revenue but also strengthens the relationship between businesses and their customers.

Additionally, Marsello offers robust email marketing automation features that allow businesses to engage with customers effectively. Features such as abandoned cart emails and personalized birthday wishes help maintain customer engagement and encourage repeat purchases. Moreover, the ability to segment the customer database and track performance enables businesses to gauge their effectiveness in attracting and retaining customers.

The convenience and ease of use offered by Marsello have been appreciated by users, allowing them to consolidate multiple loyalty programs into one digital system. The elimination of physical loyalty cards simplifies data management and improves the customer experience during transactions. Furthermore, the inclusion of feedback forms provides valuable insights into customer sentiment, helping businesses identify areas for improvement and enhance customer satisfaction.

Overall, Marsello has proven to be an essential tool for businesses in managing their marketing efforts and cultivating customer loyalty. With its comprehensive features and user-friendly interface, Marsello addresses key business problems by providing actionable insights, streamlining communication channels, and increasing customer engagement.

Users commonly recommend the following three points regarding Goody. First and foremost, they suggest that businesses undergo training to fully understand the capabilities of the platform. Second, users believe that Goody is definitely worth trying as it has the potential to bring in more customers and enhance business interactions. Lastly, customers highly recommend Goody as a fantastic loyalty system to utilize with any business, praising its amazing support system. Overall, users find value in Goody and encourage others to explore its offerings.

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