End User Experience Monitoring (EUEM) Software

Best End User Experience Monitoring (EUEM) Software include:

Nexthink, Catchpoint, AppNeta, Raygun, and ControlUp.

End User Experience Monitoring (EUEM) Software Overview

What is End User Experience Monitoring (EUEM) Software?


End user experience monitoring (EUEM) software gathers information about how applications and business transactions affect front-end experience. The software then presents this information to IT personnel in a way that reflects the user (e.g. employees) perspective, in digestible tables, charts, graphs, etc. This is particularly important in a virtual desktop infrastructure (VDI), or when application virtualization is being used to deliver services. In these environments it is not always clear how application performance ipso facto affects the end user's desktop workspace . So EUEM tools can be used to ensure employees are able to work productively and without frustration, or simply that SLAs are being met. Additionally, information gathered by EUEM tools can be useful for analysis of software license utilization patterns, and budget rationalization.

EUEM is part of the application performance monitoring (APM) framework. Vendors offering EUEM tools may offer whole and integrated APM or IT Infrastructure monitoring suites, or may focus on EUEM, and playing nicely with third party software.

End User Experience Monitoring (EUEM) Products

(1-19 of 19) Sorted by Most Reviews

Dynatrace
162 ratings
343 reviews
Top Rated
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.
SolarWinds Pingdom
22 ratings
19 reviews
SolarWinds Pingdom is a website uptime monitoring and alert tool, with additional reporting and Real User Monitoring capabilities. Pingdom is part of SolarWinds’s DevOps package, enabling full-stack monitoring as a service.
ThousandEyes
13 ratings
8 reviews
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.
Catchpoint
3 ratings
3 reviews
Catchpoint, from Catchpoint Systems in New York, is a digital experience management solution that allows the user to proactively monitor, analyze & troubleshoot the performance of all digital services and the experience of end users, including customers & employees, wherever they are located. Additi…
AppNeta
4 ratings
2 reviews
AppNeta provides performance monitoring solutions for distributed, cloud-connected, digital enterprises. AppNeta’s SaaS-based solutions give IT teams application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.
Micro Focus AppPulse Suite
0 ratings
1 review
The Micro Focus AppPulse Suite is an integrated solution of synthetic, real-user, and diagnostic monitoring that is designed to deliver superior UX and better business decisions by enabling continuous improvement of both the app and the UX. It automates and accelerates the process of delivering user…
Request Metrics
0 ratings
1 review
Request Metrics is presented as a fast, simple, and affordable way to monitor the real user performance of a website. The vendor states they approach APM differently, rather than trying to understand everything about every part of a system, their solution focuses on understanding the performance as …
Nexthink
7 ratings
1 review
Swiss company Nexthink offers a Governance, Risk Management, and Compliance (GRC) Platform.
eG Enterprise
eG Enterprise is a converged application and infrastructure monitoring solution that enables organizations to ensure peak performance of their business-critical applications and IT services. The vendor’s value proposition is that with eG Enterprise, users can monitor every layer and every tier of th…
germain APM
Germain APM is an application performance monitoring tool.
Rigor, from Splunk
Rigor, an end user experience monitoring platform developed by the company of the same name in Atlanta, provides continuous monitoring and alerting to equip the user to track common, mission-critical user flows from the end-user perspective. Splunk announced its intent to acquire Rigor in October 20…
Liquidware Stratusphere UX
Stratusphere UX is a user experience monitoring and diagnostics solution. An independent and platform-agnostic architecture, the solution provides user-centric visibility that is persistent across platform delivery. The ability to examine and drill down into user, machine and application workloads …
Raygun
Raygun in Wellington offers a real user monitoring solution, allowing the user to discover and resolve the performance bottlenecks customers encounter with actionable data from real user sessions. Easily diagnose why users had a poor experience, convert more sales and enhance your front-end performa…
ControlUp
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, …
ManageEngine Application Manager
ManageEngine Applications Manager is an application performance management solution that also provides the ability to manage end user experience of enterprise Internet Services and hosted Web Services.
Riverbed SteelCentral Aternity
SteelCentral Aternity enables the user to rapidly diagnose and resolve end user issues and optimize the productivity of a tech-dependent workforce.
SysTrack
SysTrack is a digital experience monitoring solution for IT that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, RAM, memory, and other 10,000+ data points. These are then analyzed…
Sematext Experience
Sematext Experience analyzes data from real user sessions to increase customer satisfaction. It detects anomalies and sends the user alerts in real-time to enhance the front-end performance, with Real User Monitoring.Find slow-loading pages: Get a full resource waterfall view showing assets that are…
Sematext Cloud
The vendor presents Sematext Cloud is an all-in-one observability solution for modern-day software-based companies that provides key insights into front-end and back-end performance. Sematext encompasses infrastructure, real user & synthetic monitoring, transaction tracing and log management. Se…