GoodData Ratings & User Feedback

(29) 8.1 of 10

Software Profile & Review Summary

2016 Top Rated Business Intelligence Software BadgeGoodData is, along with Birst, one of the original multi-tenant, cloud analytics offerings in market. The platform is an end-to-end solution with ETL, big data staging, and massively scalable data warehousing capabilities. It also includes predictive capabilities along with visualization.

Their deployment architecture is less compelling for departmental use cases such as sales and marketing, and the company is now focused on the “Powered-By” delivery model for ISVs needing embedded analytics and for enterprises looking for ways to commercialize analytics by building data products and packaged analytics.

It also includes tools to measure engagement and user adoption to help inform the ongoing roadmap.

GoodData is a Top Rated product in the mid-sized company and enterprise segments.

Company Status: Private
Customers: 50,000+ active organizations as tenants
Employees: 300
Location: San Francisco CA
Founded: 2007
Most compared to: Tableau Desktop; Birst; Domo
Best fit for: GoodData's strength is as an embedded or white-labeled application under their “Powered By” program. This is targeted both to ISVs and to enterprises that wish to create and distribute analytics out to internal and external customers. This model has made up about 50% of the company's business, and is expected to grow.

GoodData Customer Demographics*

GoodData customer demographics - company size
*Customer demographics data is drawn from user profiles and users reviews of this product on TrustRadius. Data may not be available for all reviewers.

Summary of GoodData Reviews

Source: (18) User reviews of GoodData on TrustRadius
GoodData Pros GoodData Cons
Standard reporting
  • Powerful customizable dashboards, KPIs and reports based on multiple data sources, both internal and external datasets.
Difficulty of use
  • Some non-technical users struggle with basic report generation.
  • Excellent pre-built integrations to major business applications like Pardot, Zendesk and Salesforce. Extensive APIs for integrating within and around enterprise applications.
Report customization
  • Some users say reports and dashboards are difficult to customize with few formatting options available.
Fast processing of large data volumes
  • Very strong ability to handle large volumes of data from many different sources at high speed due to in-memory processing.
  • Implementation is complex requiring help from Professional Services.
While label version
  • Powered-by, white label solution can accelerate the deployment and development of data product tiers, including dashboards and ad-hoc reporting for customers.
Cloud model not for everyone
  • While the product is HIPAA, and SOC Type 2 compliant, and TRUSTe certified, some highly regulated enterprises are reluctant to adopt cloud solutions.
Analytical analyzer
  • The drag-and-drop visualization layer has been a major source of development and now allows business users to create powerful visualizations without assistance from IT.
Customer service
  • Support and customer service receive generally favorable ratings.

Aggregate User Ratings of GoodData on TrustRadius

GoodData aggregate ratings in 2016 Business Intelligence Buyer's Guide

GoodData Response to Reviewer Feedback

“GoodData is uniquely focused on helping every enterprise transform into digital businesses whose analytics drive revenue.” — Roman Stanek, Founder & CEO