GoodData for all
Updated December 08, 2025

GoodData for all

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodData

We use GoodData for a business reporting dashboards which allows us to keep up to date on the performance of the business across many key metrics. We are also able to dive deep into this performance to understand how these metrics are affected by various attributes. These are available anywhere anytime to the whole business helping develop a data driven culture.
The main problem GoodData addresses is having a single point for understanding business performance without the need to go into lots of different system dashboards.

Pros

  • Scheduled data loads
  • Simple layout
  • Self service analytics
  • Simple to use and powerful data modelling

Cons

  • The new dashboard layouts are very restrictive compared to the old pixel perfect layouts
  • SSO integration on platform could be easier
  • Positive impact to data driven culture
  • Greater awareness among business of performance
GoodData is quite useable for power users but it takes a lot of work to get it to that point, it is not just an out of the box dashboard, which is not really possible. You need to, as with all tools, take the time to build out your dashboard projects properly so that less frequent users will be able to understand how to use the various tabs and filters to get what they are after.
Very quickly, originally it probably took a few weeks, but more recent projects we have spun up within a day because we are already aware of how to do so.
The self service functionality is great providing users the ability to explore metrics and having chosen a metric only be presented with the relevant attributes and metrics. This allows other users in the business to create reports and explore data saving the data team lots of time.
GoodData cloud has been on an upward trend in terms of speed of improvements and new features. It is easier to maintain and mange than most other products in terms of the behind the scenes updates etc however the hosted nature of the dashboards does reduce the flexibility to some extent.

Do you think GoodData delivers good value for the price?

Yes

Are you happy with GoodData's feature set?

Yes

Did GoodData live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoodData go as expected?

Yes

Would you buy GoodData again?

Yes

For automated daily dashboards it is great and simple to set up allowing it to be shared widely in a business and be up to date as per your requirements. The improvements being made in the cloud product around ad-hoc analysis and the AI assistance will improve this area of the product significantly.

GoodData Feature Ratings

BI Platform ()
Not Rated
6.5
Customizable dashboards
9
Report Formatting Templates
4
5.3
Drill-down analysis
4
Formatting capabilities
5
Report sharing and collaboration
7
4.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
6
Location Analytics / Geographic Visualization
4
Predictive Analytics
3
6.8
Multi-User Support (named login)
8
Role-Based Security Model
8
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
3
7.0
REST API
7
Javascript API
7
iFrames
7

GoodData Support

The GoodData support through both the ticketed support system, assigned account support staff and the slack community is very responsive and helpful. If they don't know the answers they will look into the issues and unlike many companies will actually get back to you.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support cares about my success
Quick Initial Response
None
Not sure if it's called premium support but we do have dedicated support hours in our contract as it is an essential company product.
Yes - Yes, there have been a few over the years and they have always been resolved quickly.
GoodData support have provided excellent support in design and implementation of our workspaces and transitions between products.

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