TrustRadius: an HG Insights company

Absorb

Score9 out of 10

270 Reviews and Ratings

Learn More

Contact about Absorb

Please fill out the form below to get in touch.

Absorb Software Inc.

Connect with Absorb Software Inc.

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Absorb Software Inc. so that Absorb Software Inc. and TrustRadius may contact you in regard to the information requested.

What is Absorb?

Absorb LMS aims to empower organizations to train employees with the skills needed to stay modern and relevant in today's fast-paced world. The LMS software focuses on aligning learning needs with business demands.

Read more details.

Categories & Use Cases

Media

Screenshot of Absorb's course details page, accessible from the course catalog dashboard, used to give learners an understanding of the course material.
Screenshot of course creation with Create AI Beta.
Absorb
Absorb
Absorb
Absorb
Absorb
Absorb
Absorb

1 / 9

Screenshot of Absorb's course details page, accessible from the course catalog dashboard, used to give learners an understanding of the course material.

Absorb Key Features

Learn about the best (and worst!) features Absorb has to offer, as determined by TrustRadius' reviewers.
Based on 270 ratings of Absorb's features
View all Absorb features

Top Performing Features

  • Assignments

    Users can assign courses/curricula to individuals or groups, with due dates.

    Category average: 7.9

  • Single Sign On (SSO) Enabled Learning

    Utilizes SSO technology to ease the login process for users.

    Category average: 9

  • Compliance management

    Users can identify potential risks and ensure that requirements are met and that certifications are up to date.

    Category average: 8.7

Areas for Improvement

  • Mobile friendly

    Students or employees can access content from mobile devices. Course authors can develop responsive learning content.

    Category average: 7.5

  • Social learning

    Includes features for collaboration and knowledge sharing among peers.

    Category average: 6.4

  • Gamification

    Presents course material in a game-like format to increase engagement and enjoyment.

    Category average: 6.9

Who Buys & Uses Absorb

Absorb Reviews

What users are saying about Absorb.
View all Absorb reviews

Pros

  • Intuitive interface for administrators and learners
  • Responsive and knowledgeable customer support
  • Customization for branding and tailored experiences

Cons

  • Unintuitive and clunky reporting and analytics system
  • Cumbersome course creation and content management
  • "Click heavy" and non-intuitive platform navigation

Absorb - A rock solid solution for Learning Development

Incentivized
Dr. Mike StrohscheinView profile
Vice President, Training & Transformation in Human Resources at Midwest Dairy (51-200 employees)

Use Cases and Deployment Scope

Our organization did not have a system to manage training and development. We adopted Absorb to manage training and development as well as create career mapping opportunities for staff.

Pros

  • Easy to use interface
  • Exceptional customer service
  • Customer Onboarding
  • Communication of new features and training

Cons

  • Course Creation - Would like to see a standard tool that does not require an upgrade to get features

Return on Investment

  • Streamlined Orientation
  • Increase Accountability
  • Compliance Tracking

Usability

Alternatives Considered

AITalent LMS, Tovuti LMS and Travitor

Other Software Used

BambooHR®, monday.com, Ramp

Absorb LMS for Improved User Experience

Incentivized
Rick HarceyView profile
NASPO LMS Administrator in Professional Services at NASPO (201-500 employees)

Use Cases and Deployment Scope

Our organization provides training to procurement professionals around the world. We provide certification preparation courses via instructor led training and self paced courses. The Absorb Learning Management System is very intuitive and user experience friendly. All reporting can be scheduled in excel format for further analysis by users.

Pros

  • User Experience
  • Screen reporting
  • Administrative controls

Cons

  • Need to have access to more system logs to retrace any changes to configurations, courses, templates, etc.
  • Need a detailed report of the criteria of self-enrollment, by department, group or any other criteria

Return on Investment

  • 150% improved and growing learner engagement
  • 100% retention

Usability

Alternatives Considered

Grovo, now part of Cornerstone LMS, Saba Cloud (legacy), LearnUpon and KnowBe4 Compliance Plus

Other Software Used

Salesforce Agentforce 360 for Nonprofits, Microsoft Power BI, Microsoft Excel

7 Years of Satisfying Experience with Absorb

Incentivized
Jenny MerrittView profile
Director, Learning & Development in Human Resources at Mister Car Wash (5001-10,000 employees)

Use Cases and Deployment Scope

We use Absorb to host and track completion of onboarding training for entry-level roles, compliance training for all levels, and completions for eLearning and on-the-job training for manager training programs. We have 7000+ frontline employees and over 1500 store managers that use the platform to complete mandatory and optional training. We also offer optional professional development eLearning, through a connection to Skillsoft's Business Library, for our managers and corporate headquarters employees.

Pros

  • Our system admins are able to easily train on the platform and complete their tasks in a relatively intuitive manner.
  • We are able to brand our pages to fit our brand standards.
  • Absorb provides relatively low friction for users.

Cons

  • The feature we use for on-the-job training checklists is cumbersome for both admins and, more problematically, for users. They need to click through several screens to check off on skills.
  • I'd like to see more options for AI-assisted career pathing and listing of courses by role.
  • Absorb connects with Skillsoft, but the process for integration was costly and took a lot of time.

Return on Investment

  • With Absorb, we were able to standardize and streamline our onboarding process for frontline hires. With a population of 7000+ employees and turnover rate over 100%, this was critical for saving site managers' time and increasing our service standards. While not solely responsible, I believe that the LMS launch helped reduce our turnover by 20% within 5 years.
  • Absorb allowed us to standardize our management training program and track compliance. We were able to add accountability to a program that previously had none and ensured that we could train enough managers to keep pace with growth.

Usability

Alternatives Considered

Docebo Learning Platform and Skillsoft Percipio

Other Software Used

Articulate 360, Canva, Adobe Premiere Pro

Customizable LMS with excellent support

Kimberly Casey
Software Engineer in Information Technology at Ozera Group (11-50 employees)

Use Cases and Deployment Scope

I love how it is easy to use Absorb LMS with User-friendly interface. The absorb academy enables learners to study and get certification upon completion of their studies, which is recognized by most institutions. It offers reliable reports and real-time insights on career development. The customer support team is proactive with timely responses when prompted with any question.

Pros

  • Management of online courses
  • Team collaboration

Cons

  • The whole set up takes long time.
  • Uploading and managing complete course on Absorb LMS is not flexible as the system does not give clear insights on learners progress.

Return on Investment

  • We have recorded a positive ROI of 38% from last year since we deployed this platform.
  • There is increased compliance from employees on skill upgrading.

Usability

Other Software Used

UiPath Automation Platform, Binance, ChatGPT

Great Learning Software

Incentivized
Angela Fuoco
Program Specialist at County Sheriffs of Colorado (11-50 employees)

Use Cases and Deployment Scope

It addresses education for new and current detentions deputies in the state of [...]. The scope and use case is to educate on jail policies to ensure all 64 counties in [...] comply with jail standards.

Pros

  • Creates organized and easy to follow content
  • Creates a seamless user onboarding experience
  • Ensures that a variety of content can be shared

Cons

  • Sometimes the create portion is not very intuitive
  • An overview of all create tools would have been nice

Return on Investment

  • improved education
  • increased speed of onboarding
  • more inclusive training experience

Usability

Other Software Used

Adobe Acrobat, Hootsuite, Airtable

Absorb Alternatives

Products similar to Absorb that may also meet your needs.
View all Absorb alternatives
Cornerstone Galaxy
CompareLearn more
Docebo Learning Platform
CompareLearn more
Litmos
CompareLearn more
Skilljar by Gainsight
CompareLearn more
Adobe Learning Manager
CompareLearn more
Thought Industries
CompareLearn more
SAP SuccessFactors HCM
CompareLearn more