What users are saying about
35 Ratings
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Top Rated
63 Ratings
35 Ratings
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Score 8.4 out of 100

Skilljar Customer Education Software

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Top Rated
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

  • Absorb LMS ranks higher in 1 feature set: Learning Management

Learning Management

8.5

Absorb LMS

85%
7.6

Skilljar Customer Education Software

76%
Absorb LMS ranks higher in 9/13 features

Course authoring

8.8
88%
8 Ratings
7.3
73%
17 Ratings

Course catalog or library

8.4
84%
7 Ratings
8.3
83%
20 Ratings

Player/Portal

8.4
84%
8 Ratings
8.8
88%
16 Ratings

Learning content

8.9
89%
5 Ratings
N/A
0 Ratings

Mobile friendly

8.0
80%
4 Ratings
9.1
91%
16 Ratings

Progress tracking & certifications

8.3
83%
8 Ratings
8.5
85%
21 Ratings

Assignments

8.7
87%
6 Ratings
7.4
74%
14 Ratings

Compliance management

7.6
76%
7 Ratings
4.7
47%
12 Ratings

Learning administration

8.6
86%
9 Ratings
9.5
95%
19 Ratings

Learning reporting & analytics

7.5
75%
8 Ratings
7.4
74%
21 Ratings

Social learning

9.0
90%
3 Ratings
4.0
40%
10 Ratings

Gamification

10.0
100%
1 Rating
N/A
0 Ratings

Single Sign On (SSO) Enabled Learning

8.4
84%
3 Ratings
N/A
0 Ratings

Attribute Ratings

  • Absorb LMS is rated higher in 1 area: Support Rating
  • Skilljar Customer Education Software is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.3

Absorb LMS

83%
10 Ratings
8.8

Skilljar Customer Education Software

88%
51 Ratings

Likelihood to Renew

9.1

Absorb LMS

91%
1 Rating
10.0

Skilljar Customer Education Software

100%
1 Rating

Usability

Absorb LMS

N/A
0 Ratings
8.1

Skilljar Customer Education Software

81%
28 Ratings

Support Rating

9.0

Absorb LMS

90%
4 Ratings
8.4

Skilljar Customer Education Software

84%
34 Ratings

Implementation Rating

Absorb LMS

N/A
0 Ratings
9.0

Skilljar Customer Education Software

90%
1 Rating

Likelihood to Recommend

Absorb LMS Software Inc.

All in all, the Absorb LMS system is a user-friendly system for the employee as well as the administrator. Creating courses is not cumbersome and allows for a variety of types. The only missing type of content that it doesn't allow is the upload of a PPT that can be viewed directly in the training window instead of forcing the download to the user's computer. The workaround is to save the PPT presentation as a video or to create a scorm file. I really like the scheduled emailed course activity reports that can be set up for course owners so that they may track course completion by users. All in all, I would highly rate the system from a cost standpoint, user-friendliness, and in the area of course creation. I do wish the more advanced reporting features were included without a significant cost upgrade.
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Skilljar

At our company, we use Skilljar's Customer Education Software to help us educate and train our customers on our products. The software allows us to use our existing knowledge of our customers' needs and interests, as well as the specific interests of each individual customer, to tailor a personalized educational experience that will best help them learn about the product in question.In this way, we can deliver the information that will keep our customers using our products for years to come, while also helping them understand how it works and what they need to do with it.
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Pros

Absorb LMS Software Inc.

  • The admin reporting dashboard is amazing. Customizing widgets with course stats for our courses allows us to see (or share with stakeholders) visual representations of our progress immediately upon login.
  • Publishing SCORM content from Create into the LMS is seamless. Maintenance and editing is a breeze!
  • I have worked in many systems in my tenure as a designer at multiple companies- the admin side of Absorb is by FAR the easiest to learn and use. Many systems have a deeply nested structure that is difficult to navigate - Absorb has lots of features and options but doesn't nest them in a way that difficult to understand.
  • The LMS is flexible and provides options regarding course setup that is nearly limitless. If you want multiple lessons within one course you can do that- if you want only one lesson per course but then you want to build a curriculum you can do that. You can enforce orders with ease. Set up enrollment rules with ease. Use email messaging from within the system- or turn it off for individual courses while not affecting global levels. Those are just a few examples of things I have done in Absorb with ease that couldn't be done in other systems I worked with.
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Skilljar

  • Skilljar provides a wide variety of lessons types for self-paced courses.
  • Analytics are great.
  • I love how the UI is very user-friendly and makes it easy to develop and present content to learning our customers.
  • The customer service team has been wonderful and very responsive 24/7.
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Cons

Absorb LMS Software Inc.

  • Communication of updates in the Platform can be improved.
  • Social interactions amongst the learners can be improved to facilitate an environment of learning.
  • A quick search bar can be added to search for courses.
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Skilljar

  • Quiz / testing options. Question types are limited and it'd be nice to be able to customize the interface for the company "look"
  • API expansion will be nice. For instance, creating new ILT events is not currently possible via API. They're expanding API though so I have hopes.
  • Paywall management. We had to work around this with 2 domains to avoid a lot of custom coding.
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Pricing Details

Absorb LMS

Starting Price

Editions & Modules

Absorb LMS editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Skilljar Customer Education Software

    Starting Price

    Editions & Modules

    Skilljar Customer Education Software editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Absorb LMS Software Inc.

      I enjoy using Absorb, especially as a first-time user and not being familiar with an LMS. I have also received a great amount of support.
      Read full review

      Skilljar

      I like what you are using and how we are doing it. Also, changing systems is a lot of work
      Read full review

      Usability

      Absorb LMS Software Inc.

      No answers on this topic

      Skilljar

      It was fun using this SaaS tool. It doesn't feel so technical. It has a wizard-based UI and UX which makes it very easy to use. I can edit and customize it as per my requirement. Another best thing is that I can use multiple sessions at the same time and it never lags or slows down like other tools.
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      Support Rating

      Absorb LMS Software Inc.

      Support is very helpful when needed. It is easy to open a ticket and support is always quick to assist in getting the issue fixed the first time. My only issue was an issue we had for a long time when trying to get the file feed up and running which never seemed to work right, however it does now work correctly the way we want it to.
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      Skilljar

      Skilljar customer education software has faster Onboarding and reduced time to value. Skillshare has improved customer adoption and engagement. Skilljar Increased flexibility and availability. Customer Training cost is very low with this software. Reduced support tickets is also improved our customer services. Return on investment for the customer success managers.
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      Implementation Rating

      Absorb LMS Software Inc.

      No answers on this topic

      Skilljar

      Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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      Alternatives Considered

      Absorb LMS Software Inc.

      Absorb LMS is the only LMS we have used and we made the selection based on recommendations from other Learning and Development Professionals in our industry.
      Read full review

      Skilljar

      Skilljar customer education software is well suited for all industry without having any issue to use for this or that place. Very easy to make as per our need compared to other application. And not seen so easy to use Tool for education and very easy to delay and increase scalability
      Read full review

      Return on Investment

      Absorb LMS Software Inc.

      • Absorb [LMS] allows us to decrease live customer training by 80 percent
      • Required much larger time investment than expected
      • Consulting services routinely delivered modules late
      Read full review

      Skilljar

      • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
      • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
      Read full review

      Screenshots

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