Absorb vs. Litmos

We use the system to automatically assign compliance courses to new hires. This varies by location and employee level. Absorb lets us dynamically enroll users in the required courses based on their geographic location and level. We use the system to build comprehensive leadership development programs for managers. This includes helping managers develop a coaching habit to build bench strength on their teams.

Incentivized

Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.

Incentivized

• Customizing the user interface was fairly simple and our learners WANT to use the platform because it looks so nice.
• Admins have so many tools at their fingertips to pull reports, create new users, author new courses, and more!
• Absorb LMS has been the solution to so many problems we had experienced in our previous LMS: ease of use, course library, course authoring, tracking, reporting, etc.

Incentivized

• Litmos is simple and straightforward for learners to use
• Litmos' look and feel are highly customizable through javascript and stylesheets
• Litmos' API is fairly easy to use and complete
• Litmos makes launching and deploying training in the field and the office easy and quick

Incentivized

• The "And" and "Or" rules for self + automatic enrollment could be spelled out more to clarify who we're enrolling into courses
• The thumbnail and poster "Upload photo" section is confusing. There should be a "Favorites" folder where we can easily find most commonly used posters and thumbnails
• more education around Absorb analyze essentials
• How the Featured courses section ranks courses is confusing on the back-end. I need to switch the primary one to second place to feature the new one first. But if the previous one now becomes second place, what happens to the old course that was in second place? I've noticed the order you select on the back-end for this isn't always reflected on user side
• Same comment as Featured Courses but for appearance of billboards. Hard to position each in the right order

Incentivized

• I generally feel that any challenges I experience are due to the vast flexibility the platform has. My gut tells me that my minor issues are actually a result of certain functionality needing to be there to meet the needs of other customers, and it's not Litmos' fault that my specific workflow doesn't fit exactly into their functionality. It's a matter of me determining how I can update my workflow to fit the feature set.

Incentivized

Absorb provides the platform and support for us to create a place for resources that is agile and simple to deploy. We are able to use across multiple countries and departments. Absorb is also constantly developing their platform to meet users needs, which is helpful for us as we grow.

For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.

Incentivized

Absorb is a solid platform that is relatively easy to use for users and admins and provides basic features with minimal problems. Their support and sales staff are helpful and knowledgeable. There are some features that are less user friendly and more advanced features such as career pathing and advanced gamification are non-existent.

Incentivized

Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.

Incentivized

We have never had any major issue with Absorb's availability. Any outages that have occurred have been planned an communicated. Any small issues that occur within the Absorb platform have been addressed efficiently and quickly by support and the development team

It's never been an issue. It's always good to go

Incentivized

We have experienced infrequent issues with things like load times on reporting, or pages timing out, but for the large majority of our time within the system things have worked as they should

Incentivized

Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.

Incentivized

My client success manager had to reach out once for our company once. Although it was not an Absorb issue (it was an issue on the course vendor side), Absorb offered a resolution while the vendor was fixing the issue. We were very happy with the resolution and feel like Absorb went above and beyond for us.

Incentivized

If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.

Incentivized

It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.

Incentivized

The training was comprehensive - there were existing modules to learn functionality but working with Absorb staff, and receiving recordings of those walk-throughs, made a rapid understanding of the LMS achievable and covered the necessary material that was needed and allowed for specific questions to be addressed.

Incentivized

Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.

Incentivized

The implementation of Absorb went very seamlessly. We previously had the Oracle LMS and importing user data and getting the new system up to speed was painless. The smooth transition helped leaders and staff gain confidence early in the application/company and we have had a successful partnership with Absorb since.

The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.

Incentivized

Absorb LMS is far more robust. We are actually able to create relevant trainings. Thanks to all the content creation tools, the training we are able to create actually reaches our vision. ADP was unable to perform some of the basic functionality we were looking for. Managing training assignment and completion is also much easier with Absorb LMS. Absorb LMS also allows employees to pause in the middle of training and work from comfortably from mobile devices. This was impossible with ADP and was a huge dealbreaker as many of our employees work from the field while completing services for customers.

Incentivized

Litmos has been more robust for us in terms of reporting as well as course organization. We also have the ability to use a subsite (another instance of Litmos) for groups outside of our main organization.

Incentivized

We have already scaled our LMS from a couple hundred users to 1000 users and have plans to scale even larger. We use the LMS across multiple internal departments. countries and user types. Absorb has made it easy to integrate and scale and we will continue to scale in the near future.

Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).

Incentivized

• Absorb LMS has made a real difference in how smoothly we run training. By automating enrollments and standardizing how we assign key courses, we spend much less time on manual admin and chasing people for completions. Onboarding is also easier now because required learning paths live in one place, so our New Hires ramp up faster, and managers get fewer “what does my team need to take?” questions. The biggest win is simply having cleaner, more reliable data when we need it for reporting or audits.
• From a global quality and standardization point of view, Absorb LMS has been the backbone for scaling learning without things turning into chaos. It has helped us bring more structure and governance, so we can actually see what’s being created, who it is meant for, and whether the right settings are in place. That means a better experience for learners (less noise, more relevant assignments) and more confidence for the business that our training records are accurate and easy to validate.

Incentivized

• Simplified Reporting: The Litmos Reporting engine has made it easier for us to generate detailed reports quickly and provide these to managers, helping them better support their teams with learning and compliance.
• Increased Compliance: The availability of relevant compliance courses, ease of access to those courses and the ability to report on them quickly has helped us as a global business to improve compliance rates and timelines.
• Improved Onboarding: Our onboarding process, and in particular, our induction process which is composed of a series of meetings, assignments and content study is being better tracked and delivered via Litmos features which support these things.

Incentivized