ADP Workforce Now Reviews and Ratings

Use Cases and Deployment Scope

ADP Workforce Now is the backbone of our HR operations and helps us to manage payroll, recruiting/onboarding, performance management, benefits administration, time and attendance and employee self service. ADP Workforce Now helps us manage the administrative overload reducing tme on manual tasks and paperwork, compliance and risk management, talent retention as well as data analytics.

Likelihood to Recommend

ADP Workforce Now is well suited for all businesses with 50 or more employees. Employers with less than 50 employees may not be able to glean all the benefits it provides.

Use Cases and Deployment Scope

We us ADP Workforce Now as our core HCM system, using Payroll, Tax, Performance, Scheduling/Performance System, Benefits, and Essential Time.

Prior to ADP Workforce Now, most these things were being done manually.

Likelihood to Recommend

Workforce Now is great for smaller less complex companies. It's user-friendly but basic (which is why it's so user-friendly). When you add a large number of states and pay policies, for instance, things might start becoming more difficult to manage. The communication you need, just isn't there. The employees at ADP Workforce Now are there to perform functional duties, not necessarily having advanced knowledge. The ones that are at a tier 2 or 3 level, you can't talk to. It can be frustrating if you've gone from a very small company to a large one in the time we've been with ADP Workforce Now. But, I still love ADP Workforce Now and believe it's a great fit for a lot of companies.

Use Cases and Deployment Scope

I wanted to take a moment to express our sincere gratitude for the incredible support and guidance the implementation team provided us here at [...]. This team's assistance has been nothing short of outstanding, and I truly cannot thank them enough for the exceptional service they have delivered. From the very beginning, we’ve felt completely confident in every step of our journey with ADP Workforce Now. The clarity and guidance we’ve received have been immaculate, and at no point have we ever felt confused or unsure of what the next steps were. The communication has consistently gone above and beyond, and it has made the entire process smooth and stress-free.

Likelihood to Recommend

I could go on for hours about how incredible this team has been, but I simply wanted to take a moment to acknowledge the hard work, dedication, and teamwork that each of them has shown. We are extremely grateful for their support, and we couldn’t be more thankful for everything they have done to help us along the way.

Use Cases and Deployment Scope

I have used ADP Workforce Now at two companies. The first, we implemented ADP Workforce Now as we acquired international companies. The software helped the HR side of the transition go smoothly (and helped the HR team from going mad). The implementation team and support were knowledgeable, helpful, patient.

Now, I use ADP Workforce Now in a small company, where I am the whole department. Trusting that payroll is correct - that laws are watched and action is taken to update processes, deductions, what-have-you as those changes occur is such a relief. I use the recruitment feature which allows me to enter all the details ONCE and boom - we are posted everywhere. I love The Bridge to answer quick questions and discuss issues with fellow HR people.

I have used several systems over the years and recommend ADP Workforce Now above all others!

Likelihood to Recommend

During COVID, ADP Workforce Now was great about keeping up with changing laws and regulations. They built reports that helped us apply for PPP loans and then later apply for forgiveness. Webinars and other training avenues were well constructed, accurate, and informative. We were all at a loss together and having a partner who ensured the legal side was met was one less worry. They can easily do the day-to-day compliance and regulatory things. COVID highlighted how quickly it could be done.

Use Cases and Deployment Scope

We use ADP Workforce Now for payroll, time & attendance, PTO accruals/tracking/requests, reporting, document storage, on-boarding, HRIS. All employees use ADP Workforce Now for their check stubs, PTO requests, W2s, etc.

Likelihood to Recommend

ADP Workforce Now offers many good features: time& attendance, PTO tracking, mobile app, HRIS functions. The LMS is unorganized and not as robust as it was sold to us. We're still waiting for a full-blown OSHA 10-hour training course to be added to the system. We were told it was planned to be added by September 2024.

Use Cases and Deployment Scope

Our organization leverages ADP Workforce Now (WFN) as the central Human Capital Management (HCM) platform for managing employees across multiple veterinary hospitals and business units. It serves as the system of record for HR and payroll data and integrates with our IT processes.

Likelihood to Recommend

ADP automatically applies the correct state and local tax rules without requiring manual intervention.I feel that it also handles quarterly and year-end tax filings, which would otherwise require significant effort from payroll staff.

Use Cases and Deployment Scope

I use ADP Workforce Now for payroll and HR within my organization. I don't have any current business problems. However, I have used Custom reporting in the past to help resolve dilemma's we have had.

Likelihood to Recommend

I have called for help/assistance and was told that I had to submit my issue through the support portal. It's not always the best way to get what you need especially if it's urgent.

Use Cases and Deployment Scope

We utilize ADP Workforce Now for various areas, including HR, Payroll, Benefits, Performance Management, and soon, their Learning Management System. I love having a one-stop shop for employees and us admins. It makes it so much easier to keep things integrated and all areas up to date. It's nice not to have a dozen different programs and log-in information to remember for handling various HR tasks. I know the employees appreciate it too. Fewer platforms mean employees have less to remember and can easily complete their tasks without much help, if any, from HR. I have used other platforms previously and feel ADP Workforce Now's user-friendly platform and its capabilities top the competitors.

Likelihood to Recommend

I love that ADP Workforce Now offers all the areas HR needs. It certainly makes my job easier working with fewer platforms. ADP's different modules are integrated nicely, and the system is so user-friendly. Some areas I don't use as often or have only used once or twice, but I never have trouble figuring out how to use them. I also love their system resources, such as the Bridge. So much information there, and I love that you can interact with other HR professionals and ADP representatives.

Use Cases and Deployment Scope

ADP Workforce Now has greatly improved our organizational efficiency by streamlining HR and payroll processes. Since implementation, payroll errors have been minimal, saving both time and resources. The platform is user-friendly, reliable, and has been a valuable tool for our team. The ongoing support from ADP Workforce Now and our account manager has been second to none

Likelihood to Recommend

10!!!! We love ADP Workforce Now and are grateful for the ease of use for our team and the ongoing support that has been provided. Starting at implementation I was clear that we made the right choice switching from our last HRIS. They still connect with us and I am happy to report that we do not see us moving from ADP Workforce Now any time soon.

Use Cases and Deployment Scope

In our organization, ADP Workforce Now serves as the central HRIS platform, supporting multiple areas of human resources and payroll. We use it for core HR functions including employee data management, payroll processing and time/attendance tracking. One of my favorite features of the platform is the Field Grabber functionality. It allows us to capture and pull custom data fields that go beyond the standard reports, giving us flexibility and precision in our reporting. My second favorite aspect is the Data Analytics capability—the ability to generate graphs and charts, apply filters, and visualize information in a clear and actionable way is extremely valuable.

Likelihood to Recommend

ADP Workforce Now Payroll is very user-friendly and easy to navigate. The customer service team is excellent, and even if our account representative isn’t available, we’re usually able to connect with someone who can quickly help resolve any issues.