ADP Workforce Now review
October 14, 2025

ADP Workforce Now review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We use ADP Workforce Now for payroll, time & attendance, PTO accruals/tracking/requests, reporting, document storage, on-boarding, HRIS. All employees use ADP Workforce Now for their check stubs, PTO requests, W2s, etc.

Pros

  • Managing multiple state payroll taxes
  • time and attendance
  • paid time off tracking and accruals

Cons

  • interfaces with ERP/accounting systems
  • cost accounting features linked to time and attendance
  • flexible reporting
  • Time saved by utilizing the onboarding system
  • using e-verify
  • time and attendance system
We've grown from less than 20 to almost 100 with no issues in ADP Workforce Now.
  • our ERP system, proAlpha (hasn't ben completed yet)
  • we'd like to integrate with Synerion for better time tracking features
  • Concur
We haven't completed any of these yet.

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

No

Did implementation of ADP Workforce Now go as expected?

No

Would you buy ADP Workforce Now again?

Yes

The support for tax issues is extremely frustrating. ADP Smart Compliance is very useful until you have questions and need to talk to a tax representative. There is no direct way to contact them, and they are not responsive to emails. We had a very frustrating situation with registering for a new state this year.
ADP Workforce Now offers many good features: time& attendance, PTO tracking, mobile app, HRIS functions. The LMS is unorganized and not as robust as it was sold to us. We're still waiting for a full-blown OSHA 10-hour training course to be added to the system. We were told it was planned to be added by September 2024.

ADP Workforce Now Feature Ratings

4.7
Employee demographic data
10
Employment history
9
Job profiles and administration
5
Workflow for transfers, promotions, pay raises, etc.
1
Organizational charting
1
Organization and location management
5
Compliance data (COBRA, OSHA, etc.)
2
5.1
Pay calculation
10
Support for external payroll vendors
5
Off-cycle/On-Demand payment
4
Benefit plan administration
5
Direct deposit files
10
Salary revision and increment management
1
Reimbursement management
1
7.0
Approval workflow
1
Balance details
10
Annual carry-forward and encashment
10
7.3
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
6
Employee recognition
3
Asset Management ()
Not Rated
2.0
Report builder
2
Pre-built reports
3
Ability to combine HR data with external data
1
Integration with other HR capabilities ()
Not Rated
1.8
Performance plans
2
Performance improvement plans
2
Review status tracking
2
Review reminders
2
Multiple review frequency
1
Succession Planning ()
Not Rated
5.0
New hire portal
5
Manager tracking tools
5
2.0
Corporate goal setting
2
Individual goal setting
2
Line-of sight-visibility
2
Performance tracking
2
2.0
Job Requisition Management
2
Company Website Posting
2
Publish to Social Media
2
Job Search Site Posting
2
Applicant Tracking
2
Notifications and Alerts
2

Comments

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