Streamlined Payroll and Scalable HR Solutions
October 14, 2025

Streamlined Payroll and Scalable HR Solutions

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

ADP Workforce Now has greatly improved our organizational efficiency by streamlining HR and payroll processes. Since implementation, payroll errors have been minimal, saving both time and resources. The platform is user-friendly, reliable, and has been a valuable tool for our team. The ongoing support from ADP Workforce Now and our account manager has been second to none

Pros

  • Support and Troubleshooting
  • Reporting (Field Grabber)
  • Ease of use

Cons

  • More detailed GL reporting is needed
  • More time to focus on people, not paperwork
9!! ADP Workforce Now offers the scalability our organization needs, allowing us to seamlessly support multiple departments and locations while maintaining efficiency and consistency across the board. This is the first software used by this company that employees were trained to utilize through the self-service area and that has been easy to do
  • 401k
180 integration
ADP Workforce Now is a mature player with many customers, which means issues tend to be well-documented, patches distributed, and there is institutional support for keeping things running.
Because many core needs (payroll, benefits, HR, compliance) are bundled, often there is cost savings over using multiple siloed systems or having to manually reconcile data. And reduced payroll errors = fewer costly mistakes (tax penalties, employee dissatisfaction, corrections etc.).

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

Yes

Did implementation of ADP Workforce Now go as expected?

Yes

Would you buy ADP Workforce Now again?

Yes

10!!!! We love ADP Workforce Now and are grateful for the ease of use for our team and the ongoing support that has been provided. Starting at implementation I was clear that we made the right choice switching from our last HRIS. They still connect with us and I am happy to report that we do not see us moving from ADP Workforce Now any time soon.

ADP Workforce Now Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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