ADP Workforce Now has all the HR capabilities
October 14, 2025

ADP Workforce Now has all the HR capabilities

Sandra Mckeen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ADP Workforce Now

We utilize ADP Workforce Now for various areas, including HR, Payroll, Benefits, Performance Management, and soon, their Learning Management System. I love having a one-stop shop for employees and us admins. It makes it so much easier to keep things integrated and all areas up to date. It's nice not to have a dozen different programs and log-in information to remember for handling various HR tasks. I know the employees appreciate it too. Fewer platforms mean employees have less to remember and can easily complete their tasks without much help, if any, from HR. I have used other platforms previously and feel ADP Workforce Now's user-friendly platform and its capabilities top the competitors.

Pros

  • Benefits - Open Enrollment
  • Payroll
  • ADP SmartCompliance
  • Onboarding

Cons

  • Effective Dating in all areas, including custom fields
  • Address history
  • Currently negotiated adding on LMS in the upcoming year, saving over $1,000 just for switching to ADP's LMS alone.
  • Considering other platforms and areas to move to ADP in order to consolidate our platforms and make it easier for admins and employees.
ADP touches every area in HR. They handle onboarding, offboarding, talent acquisition, compliance training, career paths, and so many other areas. I believe they can even handle expense reimbursements and travel. We are still looking into other areas we can use ADP for to consolidate our platforms. It really is a great system.
  • LMS
  • Performance Management
Performance Management was a super easy transition. Lots of guidance and relatively easy to learn. We are still working on integrating LMS.
Dayforce was used for a previous acquisition. We only used it for a few months, but I was so glad we didn't need to continue using it. It was not an easy platform to use at the time. Not sure if it has gotten any better since we were required to use it.

Do you think ADP Workforce Now delivers good value for the price?

Yes

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Great support features and team. I love that ADP Workforce Now offers a chat so I can easily ask questions when I need to and get instant answers and help. All the representatives are so helpful and patient. I also like that for bigger or more complex questions, I can submit a case and see the status or updates anytime.
iCIMS Talent Cloud, Skillsoft Percipio (Skillport)
I love that ADP Workforce Now offers all the areas HR needs. It certainly makes my job easier working with fewer platforms. ADP's different modules are integrated nicely, and the system is so user-friendly. Some areas I don't use as often or have only used once or twice, but I never have trouble figuring out how to use them. I also love their system resources, such as the Bridge. So much information there, and I love that you can interact with other HR professionals and ADP representatives.

ADP Workforce Now Feature Ratings

9.0
Employee demographic data
10
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
10.0
Pay calculation
10
Support for external payroll vendors
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
9.7
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
9
9.3
View and generate pay and benefit information
10
Update personal information
10
View company policy documentation
9
Employee recognition
8
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
10
Succession Planning ()
Not Rated
9.5
New hire portal
10
Manager tracking tools
9
9.5
Corporate goal setting
Not Rated
Individual goal setting
9
Line-of sight-visibility
Not Rated
Performance tracking
10
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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