Amazon S3 Support Reviews & Ratings 2024

Overview

What is Amazon S3?

Amazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.

Recent Reviews

A true view on S3

10 out of 10

January 18, 2024

Incentivized

We are using S3 as a images and files storage, Earlier we were using our own static ip based server but we faced to many server downs and …

Amazon S3 (Simple Storage Service) Review

10 out of 10

January 09, 2024

Incentivized

Amazon S3 (Simple Storage Service) is our primary storage solution for our AWS native workloads. It is even considered a primary storage …

10+ years of experience with Amazon S3

10 out of 10

September 14, 2021

Incentivized

I am using Amazon S3 [(Simple Storage Service)] to store backups, to host static resources, to host sites.

It is a quick to implement, low …

Storage, yes, but simple. Not for everyone.

7 out of 10

July 01, 2021

Incentivized

We use Amazon's Simple Storage Service to store both static and somewhat dynamic assets. It is used in conjunction with Amazon's …

It's simple. That's the point.

10 out of 10

June 28, 2021

Incentivized

We store user-generated content, backups, raw event data, logs, and other raw data in S3. This data is used by our product in serving …

Amazon S3 offers a cost effective, redundant storage solution to put your mind at ease!

10 out of 10

June 23, 2021

Incentivized

We use Amazon S3 as an additional way to safely backup our server and user data for our entire company and all of our clients. It is a …

Great for archive data & web apps via API

10 out of 10

June 20, 2021

Incentivized

We mostly use this for archiving old data that is infrequently accessed. It has been a good low-cost solution to get away from using …

Amazon S3 - Storage as far as the eye can see; and then further

9 out of 10

May 11, 2021

Incentivized

Amazon S3 is the backbone of our data storage. We store 90% plus of all data in S3. It also serves as a backup and disaster recovery plan …

Amazon S3 (Simple Storage Service) - A Highly Economical, Simple and Easy-to-Use Data Store with Amazing Features

10 out of 10

April 29, 2021

Incentivized

We are using Amazon S3 for various purposes. We are using it to store backups, to store logs, to store audit trails, to store artefacts, …

best storage to use comfortably

7 out of 10

April 20, 2021

Incentivized

Our department was looking for storage service that works smoothly and can make our task easily using for storage big amount of data. So …

Simple to use but errors may lead to wrong conclusions

8 out of 10

April 15, 2021

Incentivized

At this moment it is used at the IT department level, down the road we would like to expand this usage, but we are trying to see how we …

We are happy with AWS S3

8 out of 10

April 15, 2021

Incentivized

We use S3 to store files that we offer to subscriber customers.

S3 is the best choice for asset hosting, from client assets through to your entire website frontend.

10 out of 10

April 15, 2021

Incentivized

In my organization, we use S3 for nearly every aspect of asset storage -- user files, user profiles, saved application states -- as well …

Review of Amazon S3 (Simple Storage Service)

9 out of 10

April 15, 2021

Incentivized

We use Amazon S3 (Simple Storage Service) to persist large blobs of data that would be otherwise expensive or otherwise challening to …

S3 stores any kind of object you want!

9 out of 10

April 15, 2021

Incentivized

Amazon S3 is heavily used in our company by the development department to store short and long terms files (audio, video, photos, etc) …

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Awards

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Reviewer Pros & Cons

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Provides in cache memory for the quick responses
Configuration at the AWS portal is little bit difficult for beginners they can improve.

Pankaj Choudhary

Freelancer Android Developer

Freelancer (Information Technology & Services, 1-10 employees)

Storage classes suited to various needs
Amazon S3 (Simple Storage Service) in console has limited options

Verified User

Engineer in Information Technology

Information Technology & Services Company, 10,001+ employees

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Pricing

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Amazon S3

N/A

Unavailable

What is Amazon S3?

Amazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

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$29

per month

What is Microsoft Azure?

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

Microsoft System Center

$1,323

per month

What is Microsoft System Center?

Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more. It is available in two editions: standard…

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Product Details

About
Tech Details
FAQs

What is Amazon S3?

Amazon Simple Storage Service (Amazon S3) is a cloud-based object storage service from Amazon Web Services. It offers scalability, data availability, security, and performance. It provides great utility for storage management and monitoring, access management and security, data querying, and data transfer.

It is suitable for businesses or organizations of any size to store and protect any amount of data for a range of use cases, such as websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides management features for organizing data and configuring access controls to meet business, organizational, and compliance requirements.

Amazon S3 Technical Details

Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Amazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.

Reviewers rate Support Rating highest, with a score of 9.8.

The most common users of Amazon S3 are from Small Businesses (1-50 employees).

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Reviews and Ratings

(331)

Attribute Ratings

Reviews

(1-21 of 21)

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Companies can't remove reviews or game the system. Here's why

June 28, 2021

It's simple. That's the point.

Peter Hamilton

Head of Technology

Remind (Internet, 51-200 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

It's simple, it works, and when it doesn't AWS is pretty good at helping. There's just not that much that can go wrong.

June 23, 2021

Amazon S3 offers a cost effective, redundant storage solution to put your mind at ease!

Verified User

Director in Information Technology

E-Learning Company, 1-10 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

I have never had an issue with Amazon S3, in ten years I have never had to contact their support team for any issue. Not even billing. I think AWS is the only service that I can speak of that I have never had to contact support at least once. So I honestly cannot provide any specifics about their support.

June 20, 2021

Great for archive data & web apps via API

Sam Othman

IT Systems & Telephony Administrator

Ignite Travel Group (Airlines/Aviation, 201-500 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

We have not had to contact the support team for this service as we have quite a strong team in-house and each of us has a skill set that complements the others. We generally find our way through most things through trial and error and S3 has been no different. AWS in general has its own logic and it can take a little bit to get your head around it and get it configured right, but once you are at that point, it just works without any hiccups or downtime.

May 11, 2021

Amazon S3 - Storage as far as the eye can see; and then further

Adam Lauer

Senior Software Engineer

GroundTruth (Environmental Services, 201-500 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

It depends on your tier within Amazon on how great of support you get. For us we have a dedicated Point of Contact that is great in taking in what we need and discussing it with the S3 team. The best thing is features we need or suggest have a good chance of landing on their roadmap.

February 25, 2020

One of the best cloud storage services

Verified User

Employee in Engineering

Information Technology & Services Company, 1001-5000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Support is always available and they never waste your time.

February 15, 2020

Amazon S3 (Simple Storage Service) - Great option to host your static websites

Verified User

Engineer in Engineering

Information Technology and Services Company, 11-50 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

It does its work. I have no complaints.

December 07, 2019

Great for any organization at a reasonable cost

Verified User

C-Level Executive in Information Technology

Media Production Company, 51-200 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Overall, Amazon S3 has worked out great for our organization. It has enabled us to build out a centralized storage solutions for fraction of the cost that a on-prem solution would have required. If properly managed S3 is a great asset to any organization. There a few small things that need improvement like the UI and storage monitoring but over it's been great.

December 04, 2019

If managed right Amazon S3 is great, a cost-effective offsite backup solution

Verified User

Administrator in Information Technology

Health, Wellness and Fitness Company, 501-1000 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Amazon S3 provides great value and scale with your exact needs. I would give S3 a 10 if it provided better reporting and was a little less expensive.

October 17, 2019

S3 handles your file storage needs

Frank Troglauer

Programmer and IT Lead

NGT2 (Computer Software, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

The support team is knowledgeable but takes some time to respond unless you're paying for priority support.

September 27, 2019

Simple Storage Service that does a lot more than just providing simple storage for you

Verified User

Engineer in Engineering

Health, Wellness and Fitness Company, 201-500 employees

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

AWS has always been quick to resolve any support ticket raised. S3 is no exception. We have only ever used it once to get a clarification regarding the costs involved when data is transferred between S3 and other AWS services or the public internet. We got a response from AWS support team within a day.

September 23, 2019

AWS S3 is powerful and fast, but it comes at a cost

Verified User

Engineer in Engineering

Computer Software Company, 1-10 employees

Score 6 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

I should caveat this review with the fact that we have not paid for or used AWS Premium Support, so our support experience is with their baseline customer support setup, but we've found that lacking. Some of the biggest roadblocks we've run into have been resolved by random commenters on Stack Overflow, which is never a great state of affairs. Customer support is not a reason to recommend S3.

September 12, 2019

Perfect solution for web and mobile application asset and media storage

Bryan McAnulty

Product Director

Velora Studios (Design, 1-10 employees)

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

From my limited need to have to interact with S3 support, my experience has been good. It is extremely rare for the service to experience outages or causes issues for our team. Further, many other services we use also integrate with S3 and we haven't had issues with S3 there either.

September 11, 2019

S3 is a great static file hosting service

Verified User

Consultant in Professional Services

Computer Software Company, 501-1000 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

I have not had much experience with the AWS S3 support team, so I have given this the score that best represents my experience with the typical AWS support team. AWS support is generally pretty good, but can sometimes be a little frustrating due to the mammoth machine that AWS is.

September 09, 2019

Amazon S3 - It's truly a Simple Storage Service

Evan Laird

Digital Marketing Consultant

Webspearmint (Internet, 1-10 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

I never had to use the customer support for Amazon S3 so this question is impossible to answer. From what I know from working with Amazon and AWS customer service in other areas is that they are knowledgable, fast, and follow up with everything in writing to ensure the problem is solved.

September 08, 2019

S3 is cost effective, works well, and provides many service levels.

Verified User

Engineer in Information Technology

Insurance Company, 5001-10,000 employees

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

We subscribe to business level support and they always respond and fix our issues within 24hrs. This comes at a fixed cost of $100 per month but it covers all the other AWS services as well. The fact that we use other AWS services makes the value and response on the support side worth it.

September 06, 2019

Amazon S3: An Easy and Efficient Cloud Storage Option

Apurv Doshi

Senior Solutions Architect

Infostretch (Information Technology and Services, 1001-5000 employees)

Score 9 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

We have received excellent support from the AWS team whenever we need the same.

September 05, 2019

S3, the entry drug to AWS

Jonathan Kempf, UXC

Lead Frontend Engineer

Maisonette (Apparel & Fashion, 11-50 employees)

Score 8 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

The first level support generally doesn't know anything. I only was able to learn a lot about S3 by talking to an actual Amazon Engineer.

September 04, 2019

Easiest blob storage out there

Verified User

Engineer in Engineering

Internet Company, 51-200 employees

Score 10 out of 10

Vetted Review

Verified User

Incentivized

Support Rating

Amazon Web Services (AWS) has amazing support for all of its products. Their Service Level Agreement (SLA) is to have 99.9% of uptime, and when they are unable to meet that, they will provide the user a credit towards their account. Additionally, they will help you troubleshoot any error messages you encounter from normal use.

September 04, 2019