Amazon S3

Amazon S3

Top Rated
About TrustRadius Scoring
Score 9.0 out of 100
Top Rated
Amazon S3 (Simple Storage Service)

Overview

Recent Reviews

S3 is a must!

10 out of 10
April 14, 2021
Everything that we need to store of data, without worry with size, or speed, we use Amazon S3. That's our safe alternative. From …
Continue reading

Reviewer Sentiment

N/A
Positive ()
N/A
Negative ()
Learn how we calculate reviewer sentiment

Awards

TrustRadius Award Top Rated 2022
TrustRadius Award Top Rated 2021
TrustRadius Award Top Rated 2020

Reviewer Pros & Cons

View all pros & cons

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Amazon S3, and make your voice heard!

Pricing

View all pricing
N/A
Unavailable

What is Amazon S3?

Amazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Would you like us to let the vendor know that you want pricing?

7 people want pricing too

Alternatives Pricing

What is Amazon Lightsail?

Amazon Lightsail is a virtual private server (VPS) designed to present an easy-to-use cloud platform that offers everything needed to build an application or website, plus a cost-effective, monthly plan.

N/A
Unavailable

What is IBM Cloud Object Storage?

IBM Cloud Object Storage is an IBM Cloud product in the endpoint backup and IaaS categories. It is commonly used for data archiving and backup, for web and mobile applications, and as scalable, persistent storage for analytics.

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Amazon S3?

Amazon Simple Storage Service (Amazon S3) is a cloud-based object storage service from Amazon Web Services. It offers scalability, data availability, security, and performance. It provides great utility for storage management and monitoring, access management and security, data querying, and data transfer.

It is suitable for businesses or organizations of any size to store and protect any amount of data for a range of use cases, such as websites, mobile applications, backup and restore, archive, enterprise applications, IoT devices, and big data analytics. Amazon S3 provides management features for organizing data and configuring access controls to meet business, organizational, and compliance requirements.


Amazon S3 Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Amazon S3?

Amazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.

What is Amazon S3's best feature?

Reviewers rate Support Rating highest, with a score of 9.7.

Who uses Amazon S3?

The most common users of Amazon S3 are from Small Businesses (1-50 employees) and the Computer Software industry.

Reviews and Ratings

 (286)

Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have never had an issue with Amazon S3, in ten years I have never had to contact their support team for any issue. Not even billing. I think AWS is the only service that I can speak of that I have never had to contact support at least once. So I honestly cannot provide any specifics about their support.
Sam Othman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have not had to contact the support team for this service as we have quite a strong team in-house and each of us has a skill set that complements the others. We generally find our way through most things through trial and error and S3 has been no different. AWS in general has its own logic and it can take a little bit to get your head around it and get it configured right, but once you are at that point, it just works without any hiccups or downtime.
Adam Lauer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It depends on your tier within Amazon on how great of support you get. For us we have a dedicated Point of Contact that is great in taking in what we need and discussing it with the S3 team. The best thing is features we need or suggest have a good chance of landing on their roadmap.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Overall, Amazon S3 has worked out great for our organization. It has enabled us to build out a centralized storage solutions for fraction of the cost that a on-prem solution would have required. If properly managed S3 is a great asset to any organization. There a few small things that need improvement like the UI and storage monitoring but over it's been great.
Score 9 out of 10
Vetted Review
Verified User
Review Source
AWS has always been quick to resolve any support ticket raised. S3 is no exception. We have only ever used it once to get a clarification regarding the costs involved when data is transferred between S3 and other AWS services or the public internet. We got a response from AWS support team within a day.
Score 6 out of 10
Vetted Review
Verified User
Review Source
I should caveat this review with the fact that we have not paid for or used AWS Premium Support, so our support experience is with their baseline customer support setup, but we've found that lacking. Some of the biggest roadblocks we've run into have been resolved by random commenters on Stack Overflow, which is never a great state of affairs. Customer support is not a reason to recommend S3.
Bryan McAnulty | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
From my limited need to have to interact with S3 support, my experience has been good. It is extremely rare for the service to experience outages or causes issues for our team. Further, many other services we use also integrate with S3 and we haven't had issues with S3 there either.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I have not had much experience with the AWS S3 support team, so I have given this the score that best represents my experience with the typical AWS support team. AWS support is generally pretty good, but can sometimes be a little frustrating due to the mammoth machine that AWS is.
Evan Laird | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I never had to use the customer support for Amazon S3 so this question is impossible to answer. From what I know from working with Amazon and AWS customer service in other areas is that they are knowledgable, fast, and follow up with everything in writing to ensure the problem is solved.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We subscribe to business level support and they always respond and fix our issues within 24hrs. This comes at a fixed cost of $100 per month but it covers all the other AWS services as well. The fact that we use other AWS services makes the value and response on the support side worth it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Amazon Web Services (AWS) has amazing support for all of its products. Their Service Level Agreement (SLA) is to have 99.9% of uptime, and when they are unable to meet that, they will provide the user a credit towards their account. Additionally, they will help you troubleshoot any error messages you encounter from normal use.