Get Amity (discontinued)

Score9.2 out of 10

3 Reviews and Ratings

What is Get Amity (discontinued)?

Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.

Categories & Use Cases

Customer Success

Media

Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.

Screenshot of Make better-informed decisions with comprehensive account and people profiles that were purpose-built for customer success teams.

Screenshot of To understand the entire customer lifecycle, Amity combines data from your application, website, and mobile apps with data locked in your billing, CRM, email, marketing, and support ticket systems.

Screenshot of Amity can automatically collect customer interactions so you won’t have to waste time switching to other applications.

Screenshot of You’ll never be surprised because Amity provides real time insights that are tailor-made for your business.

Screenshot of SmartPlaybooks™ enables your team to provide the right action at the right time.

Screenshot of Managing the entire customer lifecycle involves specialists from across your organization.

Screenshot of Management reports and dashboards provide leaders with the information required for predictable growth.

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Screenshot of Amity provides a single, shared, customizable database for all of the accounts, subscriptions, and relationships you manage.

API
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Category average: 8
Customer profiles
The software unifies and presents all customer data in one place, so customer success managers can track the health of each of their customers.
Category average: 8.7
Customer health scoring
The software allows you to build rules for scoring customer health based on customer data and actions, much like lead scoring for marketing.
Category average: 8.6

Customer segmentation
The software allows you to segment customers by particular attributes, e.g., onboarding customers vs. legacy customers.
Category average: 8.6
Revenue forecasting
Based on customer health trends, churn rates, etc., the software can predict revenue.
Category average: 7.4
Customer health trends
The software allows executives to view customer health trends over time.
Category average: 8.6