Aruba ClearPass

Aruba ClearPass

Score 8.9 out of 10
Aruba ClearPass

Overview

What is Aruba ClearPass?

Aruba ClearPass is network access control (NAC) technology from HPE company Aruba Networks. Aruba acquired Avenda and its eTips NAC in 2011.
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Recent Reviews

Aruba Clearpass

10 out of 10
September 08, 2020
This is the network access control system used for the organization. This system allows several different types of devices to easily …
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Reviewer Pros & Cons

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Video Reviews

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Pricing

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What is Aruba ClearPass?

Aruba ClearPass is network access control (NAC) technology from HPE company Aruba Networks. Aruba acquired Avenda and its eTips NAC in 2011.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Demos

Aruba ClearPass: Get a crystal-clear view of your networks
02:14
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Product Details

What is Aruba ClearPass?

Aruba ClearPass is network access control (NAC) technology from HPE company Aruba Networks. Aruba acquired Avenda and its eTips NAC in 2011.

Aruba ClearPass Video

Aruba ClearPass: Get a crystal-clear view of your networks

Aruba ClearPass Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Aruba ClearPass is network access control (NAC) technology from HPE company Aruba Networks. Aruba acquired Avenda and its eTips NAC in 2011.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of Aruba ClearPass are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

 (31)

Attribute Ratings

Reviews

(1-6 of 6)
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Score 9 out of 10
Vetted Review
Verified User
Support, unfortunately, is one thing that Aruba needs a lot of improvement. While some engineers are skilled, others have been quite low-quality. Engineers tend to not take ownership and one needs to keep calling to get a case moved forward in a timely manner. In my experience, many times an engineer owning my case would leave office and not be in the next day without resolving the case or handing it off properly. Licensing support in particular has been handled very poorly.
September 08, 2020

Aruba Clearpass

Score 10 out of 10
Vetted Review
Verified User
This product has consistently provided the results needed from it and when issues arose, Aruba TAC was able to provide support effectively. In the previous question, I stated that Aruba Wireless is used as well. With those systems in place with ClearPass troubleshooting becomes much easier. I am sure other issues may arise if calling support while using another vendor for wireless such as Cisco, Juniper, etc.
Score 9 out of 10
Vetted Review
Verified User
Aruba tier 1 support is not that great if your issue is more complex. For simple issues, the first contact is usually fine but if I know the issue is more complex I ask them from the start to escalate the issue which they are always happy to do. From there, their support have been great and I have had confidence that they know what they are talking about and there is a quick resolve. Airhead forum support is pretty good since it's community-based and I can find many answers to question there.
Score 10 out of 10
Vetted Review
Verified User
Technical support is easy to get a hold of and responsive to requests. There are certain options in the command line that TAC keeps to themselves for troubleshooting purposes, and I am not a fan of having to call in for support to have a deep-dive into a given issue. I would like it if the robust logging commands and controls were available to owners/administrators of the system.
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