Name: Automation Hero
Rating: 10 (2 reviews)
Author: Automation Hero

Help Desk

Web and Video Conferencing

Customer Support

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Enhanced 911 (E911)

File Sharing

Risk Management

Statistical Analysis

Enterprise

Accounting

Invoicing

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Recruitment Agency

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Lakehouse

Data Mapping

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

In-Memory Databases

Incident Response

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Log Management

Managed IT Service

Network Performance Monitoring

Password Management System

Release Management

SOA Application Gateways

Web Portal

WiFi Hotspot

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Audio Editing

Content Management

Customer Reference Management

Email Marketing

Email Testing

Marketing Automation

Product Sampling

Retail Media Advertising

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Field Service Management

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Lead-to-Account Matching and Routing

Multichannel Retail

Sales Coaching

Sales Gamification

Social Commerce

Sales

Architecture

InsurTech

Laboratory Information Management

Legal Billing

OSS/BSS (Operations Support/Business Support)

Oil and Gas

Real Estate

Vertical-Specific

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Automation Hero is an intelligent automation platform from the company of the same name in San Francisco, that offers customized solutions to automating business processes and common customer requests while producing data-driven insights to augment employee decision making.

Pega Platform is a combined business process management and robotic process automation (RPA) platform with advanced workforce analytics from Pegasystems.

Low-code Factory Edition

Standard Edition

Enterprise Edition

Automation Anywhere, headquartered in San Jose, California, offers their robotic process automation (RPA) software.

Cloud-Only Starter Pack

Advanced Pack (Cloud or On-Premises)

Automation Hero

Robotic Process Automation (RPA)

Likelihood to Recommend

Texada SRM

DocRead

Business Translator

Automation Hero 2022-07-29 07:03:47

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Robotic Process Automation (RPA) Tools

Automation Hero’s goal is to integrate artificial intelligence in the day by day activities,
especially the ones linked to repetitive tasks managed by humans.

In
our organization (insurance field), Automation Hero is used for recognizing
data from documents and pictures, for giving the email sender an automatic reply
with basic/simple information, and for mail classification.

In
some cases, Automation Hero manages activities without human intervention; in other cases, it helps the human to manage his work quickly or in a more orderly
way (we call it the “human in the loop use case”).

This
output can be easily realized through the Hero Platform. With this Platform, you
can build different flows for different needs, so any flow is separated from
the other, and it is very simple to manage them when you have to modify single
aspects.

For
every output you want, you have to create a different flow.

Automation
Hero helps our organization on two sides: - from the external point of view; it gives the customer more efficient and quick
answers; - on the internal side, it gives the possibility the people to focus
on value activities instead of wasting time on activities that could be managed
from a machine.

Moreover,
the possibility to create flows without strong IT skills sets our company
free from the constant contact and time respect of the IT department.

Reading standard documents.
Identifies key words inside a text and provides automatic replies.
Emails classification.

The user interface could be more detailed (Robin).
Also documents in txt or html format could be read.
The help section for clients could be integrated into the platform without switching from one to another.

Scalability
Easily management of the platform.
Automation and humans can work together.

Less IT costs because, with Hero Platforms, flows can be implemented without IT technical skills.
Better customer services for standard questions (speed reply).
Solutions are scalable so once you have created one you can reuse them in other departments (so the ROI for the implementation of Automation Hero must be considered for a lot of projects).

Automation Hero

Overview

What is Automation Hero?